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    Moustafa Alamy, MD

    2.4 (9 reviews)
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    Hsu Diana, MD - I bet the albino turtle is treated better than her patients.

    Hsu Diana, MD

    1.5(15 reviews)
    2.6 mi

    Great doctor. Always very attentive. Ladies up front are also very sweet! Have been going to Dr…read more Goethe for 5 years now.

    This has been and continues to be a disturbing and stressful experience. My mother, who has…read moredementia and is an active patient under Dr. Diana Hsu's care, was left without essential medications during a transition to a neurologist. Both neurology offices confirmed that providing a temporary refill is standard practice for primary care physicians in this situation. Despite this, Dr. Hsu refused to refill the prescriptions, stating it was outside her specialty--leaving her own patient without medication. We were forced to escalate through insurance and go to urgent care to obtain medications that are routinely managed in primary care. In addition, our experience with the office staff was extremely frustrating. We often encountered confusion around basic insurance and care coordination questions and had to repeatedly follow up ourselves to move things forward. This added unnecessary stress during an already difficult situation. For a vulnerable patient with dementia, this lack of continuity of care and coordination is extremely concerning and raises serious ethical concerns, as going without necessary medication places a dementia patient at risk. This experience raises serious concerns about the standard of care being provided, especially for vulnerable patients such as those with dementia, where continuity of care is critical. Due to the seriousness of this situation, we will be reporting this through appropriate regulatory channels. Patients should be aware of how situations like this may be handled. We are immediately seeking a primary care provider that ensures appropriate and consistent care moving forward.

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    Hsu Diana, MD - Such a messy outdated place reminds me of the pet stores in Chinatown.

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    Such a messy outdated place reminds me of the pet stores in Chinatown.

    Moustafa Alamy, MD - internalmed - Updated May 2026

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