Steer clear of this office and staff RUDE, RUDE, RUDE and if you're very sensitive it will hurt your feelings!!!!
They answer by saying "Drs office" which already should have been a red flag..
I nicely explained I had a referral and I was looking for an appointment with Dr. Alamy and immediately got shut down with "we have no appointments until February" mind you it's JUNE right now, that's an insane turnaround time already.
So I said okay that's no problem, the only thing is my referral states I must use this approval within 180 days of the issue date, she cuts me off again stating again that their next appointment is in February. So I asked if I should call my Dr for a different referral then and she said "yes we can't help you."
So I called my primary office to explain and before I even finished telling her what happened, she immediately knew what office I was referring to, and has also heard about the woman who answers the phone being a bitch. She apologized profusely for someone else's behavior, and I thanked her but also reassured her that had nothing to do with them but I appreciated an apology.
Thankfully they're redirecting me to a different Dr., as now I'm extremely uncomfortable to go somewhere hostile like this for my medical care. What a horrible phone experience I can't imagine how uncomfortable that would have been in person if they all operate in such a negative way. I don't know what the issue in that facility is, but save your sanity and don't even try your "luck" at this office. 0/5 if I could. read more