Specialties
MouseCalls provides Fortune 500-class technology solutions to consumers and small businesses around the country. Our VIP flat-rate plans and Business-in-a-Box bundles provide your home or organization with data security, support, hardware, services such as marketing, bookkeeping, web services, mobile apps, etc. MouseCalls is a one-stop shop for the small business, without the overkill. We give you one throat to choke, and one neck to hug. Don't listen to us...check our reviews online! We've been making thousands happy for over 20 years.
History
Established in 1998.
Our founder, Alan Reeves, comes from a service industry background. In 1997, he took a position with Packard Bell/NEC computer corporation as a technical representative, working with stores such as Circuit City, CompUSA, and Computer City to assist sales reps understand the products and technology better. He started MouseCalls, his first IT business, in February of 1998 and grew it organically to a more than half-million dollar, single location break-fix business with no clients on service agreements and with no retail hardware sales. He was a founding partner in SunRiver IT Partners, which is a B2B managed service provider based in Nashville, Tennessee. In 2015, Alan was one of 10 IT business owners around the country invited to contribute to and participate in a prototype cybersecurity services business model think tank.
Meet the Manager: Cheryl P.
Cheryl Philamalee has been associated with the MouseCalls family since 2012. She is from a service industry background as well. Originally hired as a part-time dispatcher, she has performed account management functions for entities such as the Special Olympics of Tennessee and the Nashville Sounds baseball club. Cheryl personally ensures that our clients have the best experience possible.