Fantastic experience! Good for train buffs and the neophyte rider, especially in the fall…read more Met the lovely Mary before our trip; little did I know that she was the narrator. Sat in the Parlor Car and had the pleasure to be served by Chase: very attentive, personable and went above and beyond for a few of our requests. The trains themselves were restored beautifully and quite comfortable and little did I know we would have the best seat in the house: right behind the diesel that got repositioned ( hubby is the train expert; forgive my probable incorrect recall and terminology!) Views were absolutely stunning, and exactly why these trips book up months in advance, particularly for the fall colors. Great narration by Mary as stated above, with lots of interesting information, not just related to trains. The highlight was the stop at the Falls- gorgeous and lucky there was rain recently so there just wasn't just a trickle! Lots of time to check it out before our return trip back. Met Stretch and Terry as well-- outstanding employees who truly care about giving the passengers an excellent experience. Food on our car was a make your own sandwich spread: roast beef was excellent but my one request is that they offer non red meat choices (like chicken) as my husband does not eat red meat (thank you to Chase for going to another car so my husband could have chicken for his sandwich). Gift shop as well at the depot. This being our fifth train ride in as many days, this was definitely THE BEST all around.

We had reserved our tickets in advance in the Parlor Car for the New Tygart Flyer train ride to…read morevisit the High Falls of the Cheat. The lady at the counter in the museum was helpful and pleasant. Beth was our Parlor Car hostess. She attended to our every need and more. Her descriptions of the scenery were helpful. The lunch she served was beyond our expectations. The announcements over the loud speaker for all the cars regarding scenery were helpful. The High Falls stop was beautiful. If you don't have children under the age of 12 and can reserve the Parlor Car, I highly recommend it. The décor was great. The restroom was convenient in the same car. Our return trip allowed us to watch the back of the train move through the tunnel and around the bends. We stayed at the Hampton Inn in Elkins which was a great hotel with a wonderful view. Dinner at Maggies in downtown Elkins made our whole experience memorable.

Had the engagement party at Mountain View county caravan gave us Wonderful experience, great…read moredriver, comfortable car, and the best of all very courteous and kind.Thank you for all you have done. if you are in the area, I recommend to use county caravan for every occasion. We will be back!!!

I attended a wedding in Deep Creek and was met with great shuttle service…read more I highly recommend County Caravan for your event needs. Thank you, Mike.

Horrible - they estimated arrival in 15 minutes - it was more like 2 hours 15 minutes!!!read more

One of the worst taxi services I've ever had the displeasure of dealing with. I've delt with their…read moreshoddy service until now because it was the only alternative, but after my experience today I think the bus is going to be a more viable option. I called at 11:45 to catch the Greyline bus in Westover at 12:30, headed to Clarksburg. A taxi arrived at 12:07 and picked up another passenger who I had seen call for service ten minutes after I had. The driver had assured me that another driver would be coming to get me shortly, after I had notified him that I had a scheduled bus I couldn't miss. I waited and watched two unoccupied cabs drive past me at 12:14 and 12:20, which would have had plenty of time to make the four minute trip to my destination. After being passed by the second cab I called the dispatcher to ask if I still had someone on the way for me because I had a bus I needed to catch at 12:30. Or, at least that's what I was going to say, except as soon as I said "Hi, I was just wondering when to expect my cab..." I was cut off by the dispatcher in a tepid voice saying "It's going to be there shortly" and was hung up on. Aghast by that, I waited for the taxi to arrive to let the driver know his services wouldn't be needed since I wouldn't make it to my destination in time anyway. He arrived at 12:29, the same driver that could have picked me up at 12:07, leaving me plenty of time to arrive at my destination. After being treated so terribly by dispatch and never arriving anywhere I've needed to be on time since I first started using this service, it's a wonder to me why they are still in buisness or why a better alternative hasn't popped up. I'm so terribly disappointed by my experiences with them that I had to sign up just to post this, and hopefully others take heed of their terrible ratings and never give their hard earned money to this sham of a "buisness."

I had arrived late night at the CHO airport as a result of two flight push backs from ORD. I…read moreordered a cab from the owner, Mr. Mario, without realizing that my check-in date was actually set to tomorrow afternoon. This man is a blessing in disguise as Mr. Mario kindly and generously offered me his hospitality to crash at his home office (which is very clean and homely with a functioning bathroom and shower by the way) for the time being. Upon picking me up he had also noticed the other weary souls waiting for an evening cab and extended his assistance to them after dropping me off; he even got snacks and water for me upon returning and was cordial, upbeat and friendly throughout the entire ordeal. Compensation was treated as an after-thought as well which I can only respect and appreciate the modesty. I admit I don't really experience much of Charlottesville and her non-University denizens as an insulated out-of-state student, and so I can't thank Mr. Mario enough for having treated me so profoundly with his benevolent and thoughtful hospitality and assistance. Out of all of my dealings with businesses I'd have to say that this is definitely my most meaningful one. A resolute recommendation from me.

Do not use before reading the following : My 75$ uber ride…read morecancelled on me last minute in the early morning I called Mario for a ride to the airport. I was desperate and he wanted $375. Told him where I was and he told me 30 minutes to pick me up. I had a tight schedule to get to the airport. He wanted me to Venmo the $375 I did Then he actually put in the address He told me it'd be an hour and a half. Which would make me late for my flight. He had me Venmo money all in advance. I told him I needed my refund since he couldn't make it. It as he was so far away. only me back through Venmo $291.03. And he a full even though there's no way he could've to the airport on time. He kept almost $85 as his inconvenience fee. Use caution perhaps you have a better result. I withdraw my complaint as it was a miscommunication and Mario taxi service has given me the refund.

"Who needs superpowers when you've got Max from Star Taxis?…read more Even in the thick of rush hour, he expertly navigated us from Charlottesville to Richmond like he had a secret map of shortcuts! Thanks to Max, we arrived on time, stress-free, and thoroughly entertained--highly recommend if you want your driver to feel like the MVP of the road!"

I was staying in Wintergreen on a quick vacation with my family and unexpectedly needed to catch a…read moreflight for work a day early. Certain I would struggle to find a reliable ride, I took to Yelp and came across Star Taxi. Max was responsive (with an intuitive website), communicative and prompt. I recommend Max and Star Taxi to anyone in need of a ride in the Charlottesville area!

I highly recommend Metro Limousine! John, the owner was extremely accommodating and helpful while…read morehe helped plan our wedding - even as our plans kept changing! We had two fantastic drivers - one for a beautiful, brand new Escalade, and another for a shuttle van. It was such a weight off our shoulders to have them bringing us to our destinations on our wedding day, and then having the comfort of the cool van for our guests. Thank you to John, Sean, and Billy for helping to make our day run so smoothly!

Outstanding service each time I have used Metro Limousine. John is very responsive through the…read moreentire process and his drivers are amazing; especially Bill. Very reliable - I highly recommend this company.

Not the friendliest customer service. Prices okay. Look for deals on their website.read more

My husband, Sister, and I took the Potomac Eagle All Day Petersburg trip on June 27, 2026. For my…read morehusband and myself, this was our second "Ride to the End of the Line" and although our first trip was great, this one exceeded any expectations we had; it was a wonderful all-around experience. There are three reasons this Potomac Eagle experience is worth repeating, and why the value is exceptional: 1. First and Foremost: The Potomac Railroad Employees From first contact to disembarking upon return to Wapacomo Station the employees made us feel welcome and valued. Although all of the employees were great, three young men stood out among their peers...Lucas, Carlos and Kalib made our trip a truly memorable experience. Immediately upon boarding, they offered us coffee or tea and throughout the day, they not only checked-in to see how we were doing, they stopped by and talked to us. I watched them treat other guests in our car the same. When we learned these young men were working their first jobs, we were amazed; they truly epitomized superior customer service. In today's world, I rarely see such outstanding care and service. Potomac Eagle is doing something right; other service providers could learn from the Potomac Eagle version of excellence. 2. Second: Superior Food throughout the trip Since we were on the all day trip, our reservation included breakfast and lunch appetizers with a small treat before we disembarked at Petersburg. Upon reboarding, Lucas and Carlos immediately welcomed us back with coffee and Arnold Palmer (lemonade-sweet tea) drinks. They kept our cups and glasses full for the entire return trip. The true value from our trip, however, was our Superior Dining experience. Chef William prepared a four-star, four-course dinner (Superior Dining class) that will bring me back later this summer for another excursion. We had beef tenderloin and Chilean Sea Bass w/Lemon for our main courses with appetizers, salads, and desserts. I felt like I gained 3 pounds from the outstanding dinner alone!! 3. Third but not least important: The Trough Canyon Experience Approximately mid-way to Petersburg, the train stops to allow passengers into their open-air gondola car for a 45-minute unobstructed view. While the train goes through the Trough Canyon, passengers see eagles soaring, dear foraging, and other natural wonders. The trip offers an opportunity only available via the Potomac Eagle...driving a car wouldn't be the same. For all the great things I can say about the Potomac Eagle experience, I would be remiss if I didn't mention the opportunities and people in Petersburg. The trip offers an additional excursion to Smoke Hole Caverns. For those who do not go to Smoke Hole, there are small vintage shops, museums, restaurants, and/or a chance to sit back, relax and to just be in the moment. It's a day away from the normal grind...Ride the Potomac Eagle to the End of the Line. Take a step back in time and enjoy!

I booked the tickets for July 3rd 1pm ride months in advance. We arrived at the location 15 minutes…read moreprior departure time on a very hot day. The parking lot was right in front of the entrance. People were lined up per their designated train car. Due to the hot weather, they were offering upgrades to regular cabin customers to AC cabin for $15 each, that was very generous. The car we were in was clean and comfortable. Windows had nice view of the Potomac river. Half an hour into the ride, I went to concession car to get some food and snacks. The menu a pop corn, hot dog, nachos, pepperoni roll, pulled pork sandwich and few other shacks, candies and ice cream. Prices were decent. It was steaming hot in the car. There were two employees behind the counter who didn't seem to be well trained enough. Both of them took order of one customer, prepared the whole order before getting to the next customer. I had waited 30 minutes just to order a popcorn. Few others waited long too, just to pay for their candies and snacks that took less than 30 seconds to transact. About an hour into the trip, the AC in our car stopped working due to the heat. All passengers from our car were moved to another far end car that actually had better view thru the window. It took the train about 2 hours to get to the final point where it started heading back the same way it came from. Throughout that time one person was narrating in a very monotonous voice. Combined with inadequate speakers, it was so difficult to hear anything that was being said. At times the music and announcements were going on at the same time. It all seemed so unorganized. Though I enjoyed some of the views of the Potomac river banks, the whole trip was mostly thru green trees and bushes. The staff members were friendly and helpful. But some of these administrative inefficiencies made the trip difficult to enjoy.

If I could give this "service" a worse review I would in a heartbeat. They were rude and very…read moreunprofessional - from the way they spoke to the way they acted. Hopefully they'll go out of business soon because people deserve better than whatever they're doing here is.

When I called and made the reservation, a deposit was NOT requested. When I called the day before…read morethe scheduled pickup, your phone person said YES but did NOT request a deposit. Your dispatcher explained NOTHING to me. At 2:55 am, 5 minutes before the scheduled pickup time, I called and heard heard 10 rings before I heard an automated message saying the party was not available. When I called again At 3 am, I heard half a ring and your business outgoing message started playing. I left a message asking where the shuttle driver was. By 3:15 am we had loaded our own car and were pulling out of the driveway. At about 3:22 am your rep called me. We were still in a bad connection area and you couldn't hear me. I called back a few minutes later and you still couldn't hear me. A few minutes later I called you a 3rd time and we spoke. I told your rep U was really passed about the no show. Your rep said "my driver isn't there?" I said NO! Twice then said can you hear me. I heard no response, only noise in the background, so I hung up

They were very rude to me and wouldn't let me use the restroom in extreme heat when I was waiting…read moreat the bus stop by their office and I passed out and had to go to the emergency room. I'm disabled and have serious medical issues that make it dangerous for me to sit outside in the heat for long periods of time. I was only there to pick up a lost water bottle and headphones that I lost on the bus and I ended up in the hospital

For a community the size of a small city, Harrisonburg has a hardworking bus service. I would like…read moreto see service later in the evenings.