Matthew was prompt, personable and extremely knowledgeable on products and services. I purchased…read morenew ducting and a heat pump. His tablet has a new technology that measured the room, calculated how much energy is lost through the windows, and accounted for my vaulted ceilings. With this information he then was able to recommend two different models of heat pump that would work well with my solar panels. He expedited paperwork and offered financing at an affordable rate. In addition I was given a veteran discount!

I contacted this company to inspect a persistent musty odor coming through my HVAC system when it…read morerains. The salesperson who came out told me my ducts were "ripped" and needed full replacement, quoting nearly $6,000. He stated this was the only solution to resolve the smell. After I explained that I could not afford that, he then strongly pushed a $1,300 air purifier as something I "really should" purchase. Feeling uneasy, I sought a second opinion from an independent duct specialist and shared the same photos. I was told the ducts are intact and that the outer layer condition does not impact airflow or cause odor. I was also advised that a rain-related musty smell is more consistent with a moisture issue, such as a roof or pipe leak -- not duct failure. This experience was extremely stressful. Being presented with a costly, urgent repair and then upsold an air purifier -- only to later learn the ducts may not be the issue at all -- left me feeling misled. I would strongly encourage others to seek a second opinion before agreeing to major HVAC duct replacements.

I purchased my first stove from Hemet fireplace, which turned out to be a big mistake. Their team…read morewas not knowledgeable about the intricacies of impact of altitude on stove and thus I don't believe this was installed properly and was not emitting enough heat. Steve and his team saved me. They are so knowledgeable and attentive to detail. They not only set me up with the most appropriate stove but also helped me correct the issues created my Hemet fireplace. I wouldn't trust anyone else on the hill. I've learned what an irreversible investment it is when making this purchase, so learn from my mistake and don't go anywhere else.

I am very happy with Idy Heat and Cooling. They are a superb store and tremendous service…read morespecialists. First, their showroom is a tribute to the town itself from the grounds outside, to the showroom quality store inside and the high end merchandise they routinely stock. You get the feeling they are head and shoulders above the rest and a first rate operation. I recently used them to service a propane stove in our downstairs cabin. Steve's assistant, a very polite gal, was extremely accommodating and informative during this COVID-19 chaos and scheduled an appointment for me on Thursday. Steve and I spoke Wednesday and said the schedule was jampacked but he do his very best to have Kevin, who I later learned is his son (father and son, co-owned operation) and an extremely skilled technician, come out early in the morning.. I said no problem I understood because if folks had no heat at all that sure seem to be a priority. Nonetheless, Kevin showed up bright and early and took care of the problem immediately by installing a new pilot light and cleaning out the mainline with parts he carried right in the service bag. In short, they are a first rate, high-end operation, extremely competent service and professional staff, and took care of problems immediately with no fuss. We're lucky they're up here on the hill! They make the rest of the town look great! Finally, Kevin has tremendous knowledge and as everyone else has said in the reviews, is a gem with his expertise!

I had one of my AC systems go out and put out the call. The team was quick, courteous and…read moreprofessional. lived up to the yelp rating.

(Might be a duplicate review, but this team is really good.)…read moreYelped for assistance with a pesky, underperforming a/c unit in the middle of July. "Un-fun." Cooling & Heating Repair were the first to respond and set-up an appt. for the same day (Desert Bonus!) Ilia the Wise (Technician) did a quick system check and surmised that one system was low on Freon (take THAT Al Gore and W.E.F!), and both were missing safety switches, in addition to needing filter replacements. Switches were added and operation verified, and filters replaced (except a special order), and Freon topped off. Both systems work like a champ and I'm very thankful for the response time and professionalism. Great work Ilia and C&H Team!

Here I am, shouting out RKM again! Ron came out to do a flush of the water heater, and he was quick…read moreand thorough. He noticed that we had a drip on one of the faucets connected to the system, and took care also. This was the second time he'd been out to see us, and both times we were impressed with his professionalism and attention to detail. In addition, my wife has spoken with Amy in the office on several occasions and is ecstatic about the help she has received each time. Amy is extremely knowledgeable, and has a smile that radiates through the phone. You can't go wrong with RKM...they're worth every penny!

Great experience with RKM! Ruben was professional, patient, and explained everything clearly during…read moremy AC maintenance. Amy was also very helpful--she answered my questions quickly and was kind and efficient over the phone. Highly recommend!

A/C not running properly. Called and had service within 2 hours. Third time we've used this Co in…read morethe last 10 years. Always prompt and friendly.

Bought a smart thermostat, but my handyman would not install it. Suggested I contact an HVAC…read moreprofessional. Dunham & Son advertise that they installed thermostats, so I called and he came over the same day and installed. Only took about 15 minutes for installation and setup on an app. Great service.

I've now used Authority Plumbing, Hearing & Air twice, and once again they exceeded…read moreexpectations--this time for work on my first home. The scope of the project was pretty extensive: they installed new copper plumbing, created a new attic access, relocated an air vent, installed a new bidet and shower system, moved a gas line, relocated a washer hose, removed an old furnace, and installed a new thermostat. Everything was handled seamlessly from start to finish. What really stands out is their communication--clear, responsive, and honest throughout the entire process. They worked quickly and efficiently without cutting corners, and the quality of the work shows. Pricing was also extremely fair, especially given the amount of work involved. On top of that, Chris offered helpful suggestions along the way that improved the overall setup and saved me potential headaches down the line. It's rare to find someone who combines skill, speed, fairness, and professionalism so well. I wouldn't hesitate to call them again and highly recommend them to anyone looking for reliable, high-quality plumbing or HVAC services. Thank you, Chris! I'll be calling you for further projects!

These guys are amazing. Prompt service, courteous techs and super clean…read more When they left I couldn't even tell people were here except the air conditioner worked again.

Morgan is GREAT! He was on time and fixed my ducting in less than an hour. He took before and…read moreafter pictures to show me since it was under my house as well. I HIGHLY recommend Oak HVAC and Morgan to anyone needing honest, quality work at a fair price. tried to call several companies in my city (big bear, ca). All of them either never called me back or refused service. Morgan was willing to drive 45 min to my cabin and I cannot be more thankful.

Morgan is amazing. I called in the evening and to my surprise he answered the phone. He came out…read morethe next morning after I called that my AC was out. He diagnosed it quickly. He gave me several options of what we could do but ultimately decided to replace the unit. He is trustworthy and kind. I recommend him highly to anyone who is in need of service. You won't be disappointed!

I've been to this nursery a hand full of times, and it's truly amazing! Its plants, its garden…read moretrinkets, its boho chic and beautiful! The staff is amazing and helpful, there is usually someone around the assist. I really like all the different themes going through here, I visit as often as I can. A must when going to Idyllwild!

The Idyllwild Gardens, centrally located within the village, provides a little bit for everyone…read more Clean and clear walking paths guide you through shrubs, flowers, plants, gardening supplies, and garden decorations. The garden decorations/ornaments are amazing! We left with 6-8 butterflies and 2 hanging stone ornaments for the porch. The staff are friendly and courteous, and were a great help in wrapping the hanging stone ornaments that we bought. Wagons are available for shopping.

Great experience. A representative contacted us within 30 minutes of my Yelp request, and scheduled…read morean appointment for the next morning. The team showed up right on time the next day. Both Mira and Chris were very professional, went through the entire system looking for something that might cause my intermittent problem--fixed several minor issues, and did a general maintenance. All for a very reasonable price. They were courteous, tidy and thorough. We will use them again, and highly recommend this company.

Great first experience with Next Level AC yesterday. Scheduling an appointment was fast and easy…read more Daniel H. was the technician for me and he arrived early (called first) and was very professional and polite. He inspected everything in my system, answered my questions, explained everything (my first time owning AC) and left me with some good material for future consideration. I'm definitely a new customer going forward and highly recommend them. Thank you Next Level!

This store has everything. From the street it looks like a tiny store but it goes back a long way…read moreand every catacomb, nook and cranny is full. If you need it, I bet they have it! Yes, you are going to pay more (what some here are calling resort prices) but I went in expecting that. Everyone who helped us was nice.

The staff is extremely helpful. They go the extra mile every time. I own a store across the street…read more Every issue from looking for hardware for a display I am creating to the battery of my Subaru Key Fob died, they have helped me. They are my go to source for everything hardware, paint, house maintenance and so much more. They come up with creative ideas to my sometimes challenging issues. They also refer dependable painters and contractors. Thank you for all you do. I appreciate it and you.