Visiting friends in the Auburn area from San Juan Capistrano; they suggested Footpath to find shoes…read morefor my "old lady feet". I received a friendly welcome from Lisa, who turned out to be extremely personable, knowledgeable and patient as she guided me through the process of finding two pair of shoes that are comfortable, stylish and accommodate my bunions and hammertoe. Lisa is absolutely great, and the store is a REAL SHOE STORE! Wish I lived closer. Great selection, service and value. Highly recommended.

Excellent customer service. Beyond compare! Great selection, too. One of my favorite shopping spots…read morein town.

I arrived in town for a 100-mile trail race in Cool, CA. I realized I forgot my hydration vest and…read morehalf of my nutrition. I quickly found this store and I purchased a vest. They have a great selection and the service was personable and friendly. I highly recommend this business.

Very helpful and accommodating. I tried and failed to find the right running shoes for my feet at…read moretwo other popular running stores. Within ten minutes, the folks here knew just what I need and u bought the perfect shoes.

Every time I have gone into the Famous Footwear in Auburn Calif., I have not had good customer…read moreservice. Even there Managers are not good at what they do... Very disappointed.

It is so easy to shop here. I always walk out with a pair of shoes. If you have a problem with your…read moreselection they will give you a refund without a problem

Good quality products, good prices, great variety, selection and sizes in clothing and courteous,…read morehelpful staff.

I don't shop here a lot but when I do I usually have pretty good luck. I did buy a pair of capris…read morea couple days ago and the cashier was very pleasant. They didn't fit well so I returned them with a receipt and tags and the lady that helped me was not so pleasant. She was clearly annoyed I was returning them even though I had my receipt and only had them for two days. I probably will shop here even less, I don't need an attitude.

SUPPORT LOCAL BUSINESSES!…read more A great store we stumbled on with a collective of running gear. Small store but with tailored products selective for the outdoors, some I've never heard of and ended up purchasing. Wonderful service, clear visual designed to make shopping easy.

My second visit to this small town shoe store just to get 2nd pair of 361 Eleos walking shoes!…read moreWorth every penny. It's comfortable, light and very durable ( keeps its shape) even when I've put it through washing machine. I only know this store to carry this brand. Justin always so accommodating and helpful.

What a great concept one stop shop comfy name brand summer shoes. Prices are average but had a…read morelarge selection on hand when you need something immediately and no time to order online.

Definitely worth the drive to by flip flops same day instead of waiting for a online order. The…read moregirl working that day was super sweet & helpful. Definitely recommend.

This place is so cute. They have adorable clothing and specialty items. I love browsing around this…read morelittle store. The employees have always been nice and not pushy, which is always a nice thing when you are wanting to just look around. Once in awhile I find a great grab from here. Definitely would recommend checking this store out!

This local shop is great. You will often see the owner Skye she always helpful & smiling!…read more She had a great eye & does a fantastic job of buying for the store. I can't recall a time that I have walked in & not left with something...jeans, dresses, a purse, shoes, gifts, sweaters always great inventory & very reasonably priced! If you haven't been I highly recommend visiting!

It's always a treasure hunt at Ross, so you should never go in expecting to find a specific thing…read more Well... This time I did, and this time I found it! Went in for some dark jeans in my size. I looked through all the section which was labeled my size and found 2 I liked. One didn't have my size on it, but the hold up and check showed different. The other was my size but was low rise. Well the misslabeled pair fit! The other did but they were low rise and decided it wasn't worth 2 bucks more than one that fit just right! Would give this place 5 stars but to be honest there was the usual lack of staff in each department to accommodate the customer messes. Since I have over 12 years retail experience (1 year with Ross), I know this is due to their low budget culture. So the last star would be added if the store had made some sort of balance so it all worked to the customer and stores advantage.

The experience wasn't bad. There wasn't much in the way of variety for women's clothing (not…read morejunior), and even when I did find anything I liked, there was less in my size. I did finally find a cute jacket and a weird crop top tank to wear under my sweater tomorrow, but I would have liked more options. Also, while my husband and I waited to get in this morning (just as the store was supposed to open), everyone in the building was evacuated outside. They told us it was a fire drill, but I sincerely doubt it since several police officers suddenly showed up to respond to the store's call. I had to wait to come back this evening.

This positive review is just for the assistance that the staff member, Ryan provided me today. He…read morewas very kind and did his best to help with my return. He ended up getting it all completed perfectly and was able to get the same discount I had for the new pair I ordered. I will say, everything from my last review still rings true. Management here is super rude and they talk down to their employees and customers. If they could be more personable and kind like Ryan, I think customers would be more pleased with their shopping experience.

Extremely disappointing experience -- I will never shop at DSW again…read more I am extremely upset and disappointed with my experience at this DSW location. I purchased my son a pair of shoes for back-to-school just three weeks ago, and within less than two weeks of normal wear, the shoes were completely shredded and falling apart. These were clearly defective shoes, not simply shoes that had been worn out over a long period of time. My husband and I went into the store right when they opened to see if we could exchange them for a different pair or receive a refund. We had the original box and proof of purchase with us. When we got to the counter, the older brunette employee looked at the shoes, gave me a dirty look, tossed them back into the box, and said, "We don't take worn shoes back." I understand that stores have policies regarding worn merchandise. However, my issue was that these shoes were purchased only three weeks ago and had fallen apart in less than two weeks because they were defective. I explained that to her and asked to speak with a manager. The manager was standing right there and was already being extremely rude on the phone with another customer. The cashier even said, "My manager is right here, and she is a very big stickler for the policy." At that point, I said I would wait to speak with her because I understood that determining whether a shoe is defective was up to management's discretion. Unfortunately, the manager didn't even properly examine the shoes. She immediately told me, "You don't have a receipt, and it's been worn. I'm not doing anything." I explained that I had proof of purchase and that the shoes were defective. She cut me off and repeated, "No, it's been worn. I won't do anything," while rolling her eyes. The entire interaction was rude, dismissive, and completely unacceptable. I wasn't asking for something unreasonable--I was asking for help with a pair of shoes that had literally fallen apart after less than two weeks. What is especially frustrating is that we came in first thing in the morning, had the original box, had proof of purchase, and were simply trying to resolve an obvious quality issue. Instead of even looking at the shoes or trying to help, we were treated like we were trying to return something we had intentionally ruined. I will not be shopping at DSW again, and I would caution others to think twice before purchasing shoes here, especially for children who wear their shoes every day. If something goes wrong with your purchase, don't expect much help from this location.