4-star average (5-star training, 4-star store, and 3-star grooming)…read more
PetSmart is a national retail-store chain that sells products for cats, dogs, fish, birds, reptiles, and other pets. Products include foods, treats, medications, accessories, pet furniture, etc. Furthermore, PetSmart offers services such as a veterinarian, dog-training, and dog and cat grooming.
For about 10 years, I have purchased products and services at this Petsmart. PetSmart sells many but not all of the name brands that my pets like, such as TidyCats, Purina, and Fancy Feast, and Temptations. Prices are average for a brick-and-mortar but higher than some online stores, but a rewards program offers some discounts.
For dog training, this Petsmart offers the following group classes: puppy, beginner, intermediate, advanced, and tricks. In 2022, my English bulldog Olive completed the Beginner class, and in 2026, my French bulldog Daisy completed the same class. The trainer Sharon has decades of experience, and she uses positive-reinforcement techniques, which were perfect for my Olive who was shy, nervous, and physically ill and even perfect for my social and healthy Daisy. Sharon interacts very nicely with the dogs and their humans, and I consider her to be an expert in determining how to overcome obstacles in dogs' behaviors.
In 2024 and 2026, I used this Petsmart's groomer for my cat Kira and dog Daisy. In 2024, I took Kira to shave off matted fur. The total price was only $15. The employee could have handled the cat a bit better (compared to my vet tech), but I felt thankful that she helped us. In 2026, I took Daisy here for multiple services, including shampooing, conditioning, ear cleaning, anal-gland expression, blow drying, nail trimming and grinding, teeth brushing, breath freshener, cologne, and bandana. Prices vary based on the exact service, but I usually spent $45-60 plus a tip.
I, however, stopped using this groomer. The groomer called me to ask if I could move up my appointment "a little," which was two hours earlier and would require us to take off work. I ended up rescheduling my appointment to a different date, and the groomer called off work and canceled my appointment.