On Saturday morning, Hubby was experiencing abdominal pain and a swelling on his right side. Of course. Things always happen on a weekend. Having been moving and lifting heavy things, we worried that it could be a hernia or appendicitis. We opted to drive 70 miles to avoid nearby more rural hospitals. We used to live nearby and in the past had rare but positive experiences with Mount Carmel. We did not have TOO long of a wait to get taken to a "room". But the room had no bed, remains of food and a bottle of urine. When staff interacted with us, they were friendly and seemed competent but interactions were so infrequent that we felt forgotten even though this was Saturday afternoon and the ER did not seem busy with serious cases. All total during a 6 hour stay, staff interacted with us for maybe 15 minutes. Can't you just poke your nose in and update us? We aren't demanding or difficult people. As luck would have it, the problem wasn't serious but it might have been and you are always scared until you get an answer. Another thing, when he had to go to the bathroom, the nurses station told me to ring for a nurse. How? I went back looked around the room for a call button. Eventually I found a gadget hanging behind his bed, out of sight, that looked like it might work. Shouldn't that have been handed to him with instructions on how to call for help when he was being hooked up to the monitors. And how do you adjust the bed? When we left, shouldn't they have told him, they were going to take out the needle. We thought we were on our own. Blood everywhere. At least on this day, Mount Carmel dropped the ball on patient communication. Parking though is free. read more

Very nice facility! Came here to get a badge and so I've only seen the parking lot and main entrance. Liked how friendly security was, they saw me circling so I asked about parking and they were very helpful. THey saw me on my way out and asked if I found everything ok, which was so nice! The facility is beautful! I like that the main desk is big, with lots of staff, is right inside the entrance so you really can't NOT find where you're going. They noticed me and asked if I needed help finding where I was going. I was hanging out by the security door for a while, to get my badge, and they also noticed that I was there for a while and asked if I needed assistance. I thought that was very thoughtful and nice that they're keeping eyes on the comings and goings and what's happening in their surroundings. I liked this facility and first impressions were nice! read more

Mount Carmel East - Hospitals Near Me - Columbus, Ohio

During COVID, I waited in my car at Mount Carmel East while my wife sat inside the emergency room for two hours. She was told they were looking for a bed for her. Confused, she asked, "How could they know I need a bed when I haven't even seen a doctor yet?" read more

Last hospital i would ever go to. Dirty ER area. The staff are complacent, and transactional. Never again.

Where do I even begin? My husband was rushed to Mount Carmel East by ambulance and from the moment we arrived, it felt like a whirlwind of ups and downs. Let's start with the good: The security and front desk staff were incredibly nice and hospitable. They made us feel welcome in an otherwise stressful situation. That was the highlight of the experience, honestly. Now, about the actual care... my husband had several tests done and we learned that he had some scarring on his heart and had suffered a heart attack at some point in the past. But here's the kicker--when they first discharged him at 10 PM, they couldn't provide answers for why he was rushed to the hospital in the first place. They said he was safe to go home and referred him to a cardiologist. As soon as we got in the car, they called back to say, "Wait, never mind--let's admit him for observation." So, we turned around and went back. Once back in, they did another blood test, and that's when they confirmed he'd had another heart attack that very day. They also did an MRI, but we had to ask multiple times for the results. 12 hours later, they said the MRI was fine, but honestly, we were left in the dark for too long. My husband had to sleep in the ER all night because there were no rooms ready. He had to sleep sitting upright because the nurse couldn't figure out how to adjust the bed. Finally, a new nurse came in and realized he should be laying down and fixed the situation. When he finally got to his room at 8 AM, the staff acted like we were the ones who had delayed the process. They said, "We've been waiting for you all night." Well, maybe someone should've been more on top of things from the get-go. Things didn't get much better with the cardiologist. She came in at 9 AM and told my husband to disregard everything the previous doctors had said about his heart attack and scar tissue. She couldn't explain anything clearly, so my husband asked her to come back when I arrived at 10 AM to explain things to both of us. But when I got there, the nurse informed her I was there and we never saw the cardiologist again. The EEG didn't happen until 15 hours after his arrival. The nurse mentioned that EEGs are usually done quickly, but it should've been performed the night before. The nurses were all over the place--some were great, while others were inconsistent and didn't communicate properly. One nurse told my husband to order breakfast, only to later say he couldn't eat because it was too early. As for the food, the prices in the café were decent and the options weren't terrible. The Starbucks barista, though, wasn't the friendliest, and I'm not sure why there was nothing to differentiate it as a Starbucks--no menu, no signage, just a confusing setup. Overall, Mount Carmel East was a mix of good intentions and poor execution. While we did eventually get some answers, the lack of communication, the delay in care, and the general chaos left us feeling more stressed than reassured. Definitely wouldn't recommend receiving care here! read more

Please, what ever you do, do not ask for the Security director for an incident. His first name is Drew and I found him totally delusional about real situations. He would spout off sayings things like he was practicing in front of a mirror. I had some money issues for my mom in a room. You may just want to call a police officer. Even if they cannot do much for you, the competence level may put you at ease. read more

The staff does care, but are overwhelmed by pt to staff ratios. There is a lot of little things that could improve, but the overall basic hospital needs, you will be treated well, and treated with care. read more

My wife was admitted to the hospital October of 2025. They basically did NOTHING for her. I was told she was to sick to move from ICU so they couldn't do anything for her so I had to sit there and hold her little hand in mine while she passed away. Over a month after I got the paperwork and it was the surgeons that didn't want to do anything because they didn't think she would make it. My wife died because they didn't give her a chance to live. If you ever are really sick then if possible get transferred to a different hospital. read more

Staff is more worried about how they look and talking bad about the patients! The nuses have their nails done which is not ok due to some people are allergic to chemicals in those fake nails and nail polish. Even wearing strong smelling perfume. Is this a job or dating site? They ignore the call lights, ​no bed side manners. They all need to re trained on how to properly take care of patients. What if it was someone who loved getting treated like that. Stop hiring people who dont care. Patients should come FIRST not your looks, vacations, and gossip. read more

Best hospital for me and my family! We have always had the best care ever! Love them! ER was amazing and exceptionally on Christmas night when I was taken by squad from Pickerington hospital! Thank you all for making me feel safe and saving my life for real! God Bless all of you! read more

Probably because I complained, this health system has removed my access to my own medical records through MyChart. Sad.

my wife was taken to er on 11/09/2025. Service was excellent but room was Not Clean, There was dried blood in several spots on the base of the bed. Overall the room needs a very good cleaning. There was something on the wall by the lavatory . Care has been outstanding. Just need janitorial service to improve read more

I went to ER, on advice from my Health Care Professional. I was instructed, to get x-rays. Chest, wrist and hands, with an EKG. After 4 hours in exam room. I was told, "You must call central scheduling, because that is their way of doing business"! All I received was a huge bruise on my right fore arm, from blood draw and an x-Ray of my right toe, which was the least of my health issues. The only professional care I received was from, your new x-ray tech, with one week in her position. Polite caring and respectful. The rest of your health team, was dismissive and no CARE, in your Health Care Facility. I was instructed by my Health Care Professional, I was in danger of Heart problems and possibly a Heart Attack. After 4 hours of minimal care, I was dismissed and told to leave. Call for an appointment, this is not how they do business. Shameful treatment. No wonder you facility and staff only have a 2.3 rating in professional care. Jerry P. Waugh 01/16/1952. There is no sharing or observance between primary care and hospital. 614-443-8347. I will look for BETTER HEALTHCARE, options. read more

Mount Carmel East was quite a disappointment as a health care provider. The facility was questionably clean. There was used toilet paper on the bathroom floor and the overall feeling of uncleanliness. The doctors and nurses appeared to be giving their bare minimum to patients but were more concerned with their phones and facebook. My care was delayed by hours due to an overcrowded waiting room, people were literally sitting and laying on the floor waiting to be called on. The staff communication appeared poor. I waited in an exam room for over an hour because one staff member forgot to let another staff member know they were taking their break. The overall quality of care was a complete "dropping of the ball". read more

I had open heart surgery with the greatest team you could ever ask for. Dr Solomon did the surgery and the nurses were top notch and helped me in every aspect. A very well organized and professional team. They explained what was going to happen and fully so there were not surprises. a team like that doesn't exist without out good leadership. Thank you Mount Carmel. Gary read more

I will state facts of my experience and let anyone decide if that's where they'd want to go. Nurse covered in blood was treating in ER for well over an hour. Doctors on call refused to answer texts sent by ED nurses marked as 911 because it was a holiday weekend. Body part was nicked during biopsy which caused 2 liters of blood to bleed out over the course of 10 days and sepsis acquired therefore a scan for the originally diagnosed cancer was never able to be obtained. Took being transferred to EIGHT departments and no one would give biopsy results. When readmitted due to the biopsy nick, we were told by the only doctor who would help "this hospital failed you" when he was told the biopsy results were never given after 8 days. They made it very clear they wanted us out after a number of days. Nurses constantly turned off alarms and ignored them. I would never in my life send someone I love to this hospital after the utter crap show our entire family had to endure and the PTSD is so bad I can't even see the logo without breaking down in tears. Single worst experience ever. Please know just because you are taken there because that's where you were closest to at the time, doesn't mean you can't be transported to OSU or any other non-Ohio Health affiliated hospital. read more

Dr Khanduja is the best colorectal doctor there is. He vary professional and knows his job. I would highly recommend him and his team to anyone who has been Diagnosed with colon cancer read more

I have not seen the bill yet - so that would probably drop the rating down to 3 stars as I know hospital and medical are insane - especially with a high deductible plan. DEEP SIGH. Anyways, everything was great except the food and the doctors. The food was barely edible but hunger made a little of it acceptable. Fortunately, I'm OK with decaf (tea and coffee) but in the AM I sure could have used high test. But back to the beginning of the story. In the middle of the night, my husband found me on the floor unresponsive and having trouble breathing. He called the squad and they transported me via ambulance to the ER. I don't know what really happened then - although my husband said the chaplain scared the snot out of him - making it sound like I would die. Granted, when I came to some hours later, I was on a ventilator. I did not want to be on a ventilator and felt I could breath on my own. They had me tied down so I couldn't pull it out. However, I managed to get the tube stuck further down my throat which caused me to choke and gasp for breath - so they HAD to take it out rather than wait the hour + they wanted to. THANK GOD. I could not have laid there tubed for another 60 minutes. I was able to breath fine and was moved to ICU. That's pretty much next thing I remember. Except the nurses being HORRIBLE at needle sticks. I give blood every 8 weeks at Red Cross and I know I have tough yet huge veins. They rarely have to stick me more than once. However, after repeatedly being stuck in the arm and having grown a huge hematoma, they gave up and I got an IV in my other forearm and another IV in my neck. Lovely. This was in addition to seemingly hourly blood glucose tests and regular blood draws. I know now what a voodoo dolls like (or pin cushion). I also had an Q2 tube and monitor going on. Anytime my breathing rate dropped/deepened - an alarm went off. I have very slow, deep respiration after years of yoga. SO - I was up all night with the alarm going off - as well as cuffs on my legs repeatedly inflating/deflating as well as a blood pressure cuff. If I would have had to stay longer hooked to that stuff, I would have suffered serious sleep deprivation. As it was, I felt OK once the tube was out. An ongoing headache and swings between fever and chills. Granted, I had received the COVID booster the day before. But they felt this was unrelated. They wanted to point to stroke or seizure - but no evidence. As a result, they were satisfied with medicine interaction/overdose. Although the squad shot me with narban (or the thing to stop ODs) and it did nothing. So they know it wasn't drugs. I concede to booster reaction + possible overmedication on RX - but that doesn't explain my body temp dropping to 91. I normally run 97.1 - but 91 is insane. So the nurses and staff were splendid. The rooms (ICU and step down) were great. The food would keep me alive but I wouldn't eat it if given any alternative. Except the sherbet and choc. pudding. So the doctors. They were idiots. I wanted to leave the same day I arrived and was stabilized after the ventilator. I proved I could walk and my biological systems were working out (could use the restroom). They just wanted to MONITOR me. And they didn't do an MRI they wanted (which I didn't need) until 3:30 in the AM. That was after moving my room at 1:30 AM. I honestly believe they just wanted to run up my bill - and too much CYA. To the 3 docs - the one who actually looked after me, the one who would only speak to me on the phone when I insisted on being discharged and who told me I'd go AMA - and the other one who I don't even know who she was but she was trying to mess with and stop meds I'm on that she had never heard of. WHAT makes her QUALIFIED to change my RX when it is ordered by a specialist who has been treating me 16 years with no problems and regular office visits/check ups. STAY IN YOUR LANE and LISTEN TO THE PATIENT. So in the end, I feel blessed that m husband found me and got me help. I feel grateful to the HELPFUL staff who looked after me and treated me with respect and dignity and listened to me. To them, I offered the same kindness and respect. But for the doctors - go pound sand. I have no respect for you. I thank you for doing the obviously needed and helping me during my time of trauma, but learn when to listen to the patient and defer to their specialists. The last time I was at this hospital was for a 5 day stay. Equally traumatic but with both awesome staff and doctors. Not sure if I would choose to ever come back here again. My docs are with OhioHealth and OSU. I've had decent experience with OhioHealth and not much to judge on with OSU. My advice, when at this facility, stand your ground and question everything. read more

Mount Carmel East - Dry erase board which is missing DISCHARGE! - Hospitals Near Me - Columbus, Ohio

Been waiting in the ER for 3 hours now. After reading the reviews, I wish I had gone somewhere else. Was in this ER 2 years ago with my husband and we ended up walking out after waiting 5 hours. Never again. I know all the test results came back. Saw them on the My Chart app. So what takes so long???? Edit: I need to come back and say, once I was seen by the medical staff, they were all wonderful! Very nice people. I just wish the process of actually getting to see the doctor wasn't a long drawn out process! read more

Last few hospital contacts have been poor. Seen decline in communication, care & cleanliness. Last er experience resulted in 24hour stay with no bed assigned, no doctor consult and bad communication. Nurses did seem to care, but trying to attend too many patients. Reported concerns to hospital administration with some results, but ended up getting out of there and going to Riverside. Much better. Come here only if you have to. read more

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This hospital is horrible my aunt went in bc she could not breathe and they refused her oxygen. They also refused my friends dad oxygen. I would not recommend this hospital. read more

Worst hospital system in central Ohio! My breast cancer radiation Dr told me my radiation treatments didn't make me nauseous. They will gaslight you the whole time. That's not what I paid good money for. Also the breast cancer doctor gave me 6 low dose Vicodin post op. Oh, I suffered. I had 11 tumors and 8 lymph nodes removed. Those incisions under my arms were painful. I think they are turning into Dr. Mengala. read more

Great doctors but the person who takes your blood when you go to the ER needs training.

I went to this ER last week as I hurt my leg. They took an x-ray and suspected that I broke my shin. Said a CT scan was needed. I had to wait about 5-6 hours just for the CT scan. Was told by the x-ray tech that the CT department was understaffed and is always behind and never catches up. I was there for 8 hours, most of which was waiting for a CT scan while I was in pain. They put me in a room where there was no bed and didn't offer to prop up my leg or give me any ice for the swelling/pain. Didn't even offer me anything for pain until after we were there for a while. Felt like I was just a number there. Will definitely not go there again if I have any choice. Unacceptable! read more

Although my family has not experienced the billing and aftermath that could cause this review to change (per the other reviews), I'm here to comment on my mother's treatment. My mom went in for a some basic concerning ailments (dizziness, nausea). The staff at Mt. Carmel East reviewed her information and performed a variety of tests. They concluded that she needed to be seen by the cardiac unit. In an effort to protect her privacy, I will just say they were thorough, kind, funny and every single person from specialists, PT, OT and especially the nurses treated her with dignity, kindness and compassion. She had a follow up appointment with Ortho for a different reason and needed surgery. The surgery itself went flawless. Being an older person, she presented concerns post-op. They did not kick her out on the street to free up a bed and kept her until all concerns were addressed and she was cleared. Furthermore, what made her the most emotional, is she needed to be in the ICU for a few days. The staff protected her from the severe trauma cases that were going on around her and she knew it. She is forever grateful and so are we, her family. Healthcare workers are overworked, understaffed and often abused by patients who do not feel well. They deserve the compassion that they give out to others. I've never been to a hospital in which you did not have to wait long hours, that comes with the territory while they prioritize the life or death cases being presented to them and how many. I would recommend that we all think of this when considering complaining about wait times. read more

Visited Mount Carmel East July 15th arrived around 11:00 am my wife was experiencing a medical emergency we were transported by EMS. Upon our arrival she was being checked in I entered the Hospital's Emergency Ward! While asking questions where to locate where my wife's was being placed the nurse had the audacity to say let me see if she is back there blew my mind she would say that because she was just delivered there. While my wife was being checked in to run her blood work and check her vitals the two emergency ward nurses seemed more interested in making jokes and going back and forth about what they needed to do totally unprofessional!!! We spent the next 3 hours waiting and waiting and waiting. We selected the get nurse feature because my wife needed to use the restroom. You could hear the alarm that goes off with the request along with the flashing light that flashes as you wait no one arrived for at least 20 minutes. So we decided to go to the restroom on our own upon returning the light was still flashing nurse finally showed up and turned off the alert. My wife sat down back on the bed for another our. Out of frustration we selected the call the nurse feature and this time the lady at the nurse station actually called to find out we wanted/needed we asked her to send the nurse after five minutes of waiting I decided to go to the nurses station upon my arrival the lady that was sitting there and the nerve to say let me turn this off which happened to be her cell phone WOW!!!! She proceeded to be rude and totally disrespectful to our needs she also had the nerve to say to me it's only been five minutes and continued to say to me again that it's only been five minutes to which I stated to her that I heard you the first time. Needles to say our experience was one that I will never forget and I will never ever return to this hospital no matter the circumstances! When we left it was 7:45 pm ...!!!! read more

I have been in this emergency room from 6pm , and it is now 1am. The front desk is full of laughs, and play. I have had my vitals taken 5 times since I have been here. I started hemorrhaging from the nose twice, and i am coughing up blood. I left a hospital and drove two hours to get to what I thought would be relief and treat my symptoms...boy was I wrong. Never again..never again. I will go to trinty healthcare in steubenville Ohio for good care. Wow...what a shame...third world service of today. read more

We went to this hospital to the ER and we had to wait for 5 hours total before seeing a doctor. It took an hour just to see a nurse, then 4 more hours waiting for a room/doctor. There were also a lot of other people waiting there. W e we're waiting for so long that we had to ask the lady at the front desk if they had forgotten about us (soon after, they had a room). Also, all the staff there acted kind of cold/unfriendly. I do not recommend this hospital at all-- St. Anne's is much better. read more

If I could give this hospital a 0 rating, I would! This is a horrible hospital that doesn't care about their employees. When your family has multiple traumatic situations in one year, including the death of a child, you're still expected to come to work like nothing happened. They have complete and total disregard for their staff members and their mental health. If you value your family and your own sanity DO NOT work here! read more

The doctors may be terrific. I wouldn't know. Their incompetent staff rescheduled me four times, changing the dates over the period of two and a half months (once calling twice in the same day to tell me they'd screwed up *again*). All this for a simple cardiology exam. I'm looking elsewhere as I do not trust them to manage my file on ANY level. read more

Rude front desk cardiac walk in clinic .. thinking of switching to Mt Carmel from CC because of distance. Not sure. Condsending dismissive for what reason I dont know read more

Hospital buildings are very nice. Too bad they are so short staffed. To save money, they have minimum staff. Nurses running their butts off, takes way too long to answer call button. Seems like they run from one crisis to another. Hire more nurses, we would get better patient care!! Your tv adds are a joke! Nobody has time to sit and listen to patients. It comes down to the $$$. Sacrificing care for financial bottom line, hard to believe that this is a catholic facility. read more

I would highly recommend seeking care elsewhere if at all possible. I entered the ER with severe nerve pain in my back, and after repeated dosages of pain medicines that I informed the staff had no effect on mitigating the pain, they admitted me to the hospital for observation ($$$). Other than an MRI, the care they administered was ineffective at solving my immediate problem, which was intense pain. Now I'm stuck with an enormous bill for services that could have essentially been replaced with an equal amount of time spent at home laying on the couch. read more

Mount Carmel needs to do a better job with the simple things. By simple things I mean, cleaning to at least the minimum standard! The room we were in for triage was FILTHY!! Making sure there is adequate space in their emergency room waiting area, being accountable for patients and their whereabouts when loved ones show up with questions. My most recent experience was absolutely horrible. I encountered rude nurses. Nurses having personal conversations behind the nurses desk and nurses having conversations behind the nurses desk about other patients and how disgruntled they were about the patients. read more

I would never recommend this place to anyone. Especially the Emergency Room. I would give them zero stars if I could. My wife was having an irregular heartbeat and thought she may be having a heart attack. They took blood samples, X-rays and then made us wait 11 hours with no review of tests from a doctor. Nurses at the ER desk would say "it will be just a little longer". No one ever came. We had to leave and go to another hospital. I cannot see how this is anything but gross negligence. read more

Worst hospital in the world Don't ever take your family there they don't care they will give you the worst service ever If I could leave 0 stars I would read more

I have nothing but go thins to said I deliver my baby there and the labor an delivery team is amazing especially Mitzi she went above and beyond to make sure everything went smoothly and I also want to thank dr Weprin for his help on my pregnancy and Delivery thank you to all the staff read more

On Friday, March 18, 2022 at or around 7:30 PM, I started having severe pain in my lower abdomen. The pain escalated as the minutes rolled by, so I asked my neighbor Nancy to drop whatever she was doing and take me to the ER. She agreed, providing I didn't do anything freaky in her car - bleed, barf, die... the usual. By the time we made the ER, the pain was a solid 8 (scale of 1-10). I got to the check in desk, and my stomach issued my dinner a return to sender. I got triaged and told they couldn't give me any medication until a room opened up, and they didn't know when that would happen. So I sat in my wheelchair in the ER waiting room, in the most intense agony I've ever felt, for five hours. Nancy kept me company. Once the wait was over they got me in a room and shot me full of pain medication, which took the pain down to level 5. After a few tests, the diagnosis was Acute biliary pancreatitis without infection or necrosis. Go look it up; it's what I did. The cure was to remove my gallbladder, so surgery was scheduled. Not right away though, as my pancreas was acting up and everything was put on hold until the wretched thing settled down. So it's off to a hospital room to wait. I was ensconced in Mount Carmel East Hospital, Columbus, Ohio, and had my surgery on March 24; discharged on March 25. Let me tell you something: Mount Carmel East Hospital, in Columbus, Ohio, is Hell with the lid off. No food, no water; only ice to eat. I wasn't allowed a shower, and not allowed to clean my teeth. I had a choice between a bed made of iron rods and a four inch thick foam mattress, or a chair that was marginally better. The noise level precluded sleep. Various machines kept going off with a loud screech, and the summon help button was only somewhat softer. The staff ignored the machines. Eventually I learned that if I yelled for help loud and long enough, someone would show up and let me know that I was an annoyance they'd rather not deal with. I learned to sleep for two hour intervals, but then the nightmares started. By day five, these dreams had transcended from the usual bad dreams we all get into the real screamers that you can't remember. I finally got my surgery, woke up, and was treated to the news that they were keeping me one day for observation. Whatever. In the middle of all this I had a heart problem involving arrhythmia, so now I've got some nice new pills to take. But I'm alive, and that's all I've got the energy to say right now. The doctors that served me and saved my life are excellent; all but two of the nursing and clerical staff should be arrested and charged with crimes against humanity. I'll never return to this hospital. read more

No I don't recommend coming here. They're surgeons make mistakes and then send you home only to come back with in the hour. Emergency room had to handle what the surgeons suppose to have handled. Oh separate bill coming. I don't think so. read more

Mt Carmel icu is a death trap. They do everything to kill you not make you better. We transferred the patient to osu and the reversed everything mt Carmel did to save the patient. Mr Carmel had been doing everything wrong for weeks. This place should be shut down. read more