I cannot say enough good things about this shop and the owner(s)…read more Visiting the area with my bike I had a minor mechanical issue that they were very responsive to helping with. They also had accessories (CO2 cartridges) and nutrition products that I needed. They also hooked me up with the local Thursday evening group ride! A great bunch with a nicely paced no drop ride through many scenic (Hilly) roads in Surry County. This shop is a great point of contact if you are riding in the area. Convenient location just off the greenway (nice flat trail along the river) by the Veterans Park. Nice bikes too!!

A friendly local bike shop that features Trek bikes. They do repairs and have good accessories and…read morebike apparel.

Great customer service!! Vacationing in Mount Airy, riding the biking trails we woke up to a flat…read moretire. Cycle Works had the tire changed and on our way in a very short time!

I shopped all over Va. trying to find a specific bike to be built for me as I have a neck and lower…read moreback inurly. I was told that Cycle Works in Mt. Airy, NC was a good place to try. My old bike fit me comfortably but was not fit for riding long bike rides and for staying up with my friends (whom have 25lb to even less weighted bikes) and it was a 10 speed. Yeh I am a Baby Boomer. (^; My faithful steed the "Lead Sled" weighed in at 45+ lbs more so..... with water, tools, food etc. I had called ahead and told the owner what I was needing and let them know I was coming a certain day and brought my bike. I like the folks there right from the get go. Robert the owner took my bike and measured every inch of it and came up with the very best bike he could find online to rebuild to fit what I needed to ride comfortably and safely. And WOW it is awesome! I had gone to many Bike shops nearer to me and found they wanted to use the bikes they had in their stores and rebuild them. Some said they could not change the bikes enough and my body would get used to the changes made. But I know my body.. and I was ready to pay whatever was needed to be able to continue to ride bikes. I imagined I would have to pay an unbelievable price and knew it would be worth it in the long run. But no! I was able to purchase a really super nice bike, with all of the changes I needed to address my past injuries. Thank God, Robert found the perfect brand of bike to be fixed to perfection. Not only am I a lot more comfortable on the new bike than I was on the Lead Sled (which I thought was perfectly fitted for me), I am able to "almost" keep up with all the folks I ride with. Thank you Robert and his mom... Linda for all you did to help me. I will not be going to bike shops anywhere else. If they were ever to move their shop 6 hours away. I would be driving 6 hours to get the type of bike service that you all and I deserve from a great Cycle shop....."CYCLEWORKS Bicycle Shop in Mt. Airy NC!! Thank you Cycleworks!!

I went in to get a tune-up on my 20-yr-old bike, ended up getting a new TREK as well. NO PRESSURE,…read morejust open discussion on needs and (my) rides. Tune-up made my old ride like new, new derailleur, chain, brake pads, etc. NEW and old bikes were set up for an exact fit (to me) from the shop owner just by looking and talking with me. Great service and prices; a go-to shop for sure. THANKS, Corbett. PS-close to Mt Airy Greenway access, and a coffee shop next door :-)

They took care of my Bikes and got them ready for the season so we will enjoy our season of riding…read morethe greenway around MtAiry.

If I could give Tod the owner and his employee Marshall a ten I definitely would. They were very…read morehelpful and answered all of our questions. Tod had many different E-Bikes in his shop and he works on all of them. We ended up buying an Addmotor Grandtan 340 Trike for my wife and a Velotric Nomad for me. Josh gave us $200 off each bike, he gave us free helmets, locks, mirrors, bike locks and we had to buy a bike carrier for our bike and trike and got $200. off the carrier. I have a two year and my wife has a 1 year warranty on our bikes. If any problems during that time or later Tod will warranty his bike or repair it. We also met a family of 3 from our neighborhood in Raleigh that bought 3 bikes while we were there. Tod does it all, answers the phone, sells, repairs and and answers any and all questions you have. I cannot even get East Coast Bike Shop to answer their phone to ask questions and they had at least 3 employees in the shop when my wife and I visited the place about a month ago. Conte's Bike shop was very helpful when answering questions but after extensively checking the reviews we did not buy a Rad E-Bike Trike. I know that if and when we have problems with our E-Bikes that we have to travel to High Point but we will peace of mind that it will be done right the first time.

We went in expecting to buy one brand of bike. However, after test rides and expert knowledge from…read moreTodd (owner) we decided on another brand. Returned about a year later and purchased folding bikes. Again, we were allowed to test ride them before purchasing!

Rented a bike to transport to Mt. Airy, NC to ride the Granite City Greenway. They were most…read moreaccommodating. I had intended to rent an e-bike but they were concerned that my bike rack was not certified to carry the weight of the ebike. They did a search for my rack but could not find it and we agreed we would just rent a regular pedal bike. I appreciate their concern and ability to accommodate my change in bike rentals. Staff is most helpful and very friendly.

I can't say enough about how much fun our family had on our Triad Trolleys ride! Our family…read morerecently booked a trolley ride to transport us to Spencer NC's train museum for the Polar Express experience. We loaded up our whole family of 13, including 5 toddlers and we had a BLAST! The Trolley has been beautifully restored and incredibly comfortable. The owner, Hal, made sure we had a smooth and fun ride, playing Christmas music and making sure we were all having a fun time. He spent time with the kids showing them how different parts of the trolley worked and let them ring the bell. The excitement of riding the trolley honestly was as much fun if not more fun than the actual train ride to follow. We had such a wonderful time that we hired them again to take our family through Tanglewood's festival of lights. I can't imagine us going through the light show in any other way. Hal made sure to point out all of the displays that he knew the kids would enjoy. He also knew a great deal about the history of Tanglewood and shared a ton of interesting facts about how the park has changed over the years. The memories create on both of these rides will be cherished by our entire family and so happy we made the decision to go with Triad Trolleys! If you are looking for a fun way of exploring the Triad area or simply for a fun night out, I cannot begin to recommend enough renting one of their trolleys for your adventure! We will be using their services again and again!

Of the FEW companies I had narrowed down to call, I called REI first and was directed to their Corp…read moreoffice and my interest died right there - second call was to Trek in GSO, was lucky that I got Chris (location owner) on the phone and in a matter of minutes got a few bikes, amongst other items from helmets, to lights to computers for bikes ....I think he built us 5 new bikes the same day. White glove service compounded by the owner's interest in providing an A+ service and making sure the experience is continued on ....be it a a few $ component to thousands of dollars worth of purchase. I only hope the rest of the staff are as driven as Chris the owner .....that is a tough ask of any business. I am impressed, and hope they continue and provide loyalty and the same white glove service at all levels of employ at Trek.

I am in the market for a kayak. Having zero knowledge and experience, I visited this location on…read morerecommendation of a more experienced, avid kayaker. While their selection was limited due to it being the off-season and changeover for next season's new models, staff was friendly, knowledgeable and informative. I learned a lot about the different styles of kayaks, paddles and personal flotation devices (PFDs). I walked away with considerable knowledge to weigh my options before making a commitment. They also offer classes and instruction on water safety and skills enhancement. Highly recommend visiting!

Ryan F arrived on time, put on booties to prevent making a mess on my carpets with his shoes and…read morequickly diagnosed the issue after listening to my concerns. While he could have charged me an arm and a leg to repair, he contacted the manufacturer to arrange a replacement. I was ready to buy a new unit, but his recommendation got me a new treadmill at 0 cost.

From the owner: Treadmill repair and maintenance Elliptical repair and maintenance Strength machine/Weight machine…read morerepair and maintenance Recumbent/Upright bicycle repair and maintenance We service both commercial and residential customers, no job is too big or too small!