1. Motorcycle Maintenance & More

1. Motorcycle Maintenance & More

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Motorcycle Maintenance & More

5.0 (1 review)
Open • 8:30 am - 6:00 pm
Updated 3 months ago

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Gay Family Kia

Gay Family Kia

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So happy we came to Gay Family Kia. It's a family owned place and you can tell by how they treat…read moreyou. Our salesperson Austin was the absolute best. He helped us find the perfect vehicle for us and helped us find it for the right price. Austin was very nice and polite. He even walked us through all the features of our new car and the Kia app. He was never pushy and didn't waste any of our time. We really appreciate everything he did to help us out. Our finance person Billy was also very helpful. He was kind and understanding. He walked us through what everything would be and some extras we could get. He was very thorough and explained everything very simply in a way that we as the buyers could understand. He got us in at price that was reasonable and doable. In the end we walked away with everything we wanted and everything we didn't know we wanted. Thank you to Austin and Billy for being so kind. We love our Kia Sportage and we will return to Gay Family Kia when we need a new car.

Very disappointed. I wish I could give a negative star. I'll never come back again. My engine light…read morecame on and I called to see how soon it could be addressed. They said to bring it in on Monday and to give them a couple of days, which I did. I still hadn't heard anything my Thurs and I couldn't get a return call from my advisor. I was told by a clerk that nothing had been done yet. I went to the dealership to find out the problem. They got the car in and finally gave me an estimate after I waited. The estimate to replace sensors was approved then. It took them till the next Thursday to finally get them installed after I again showed up because no call was returned. Nearly 2 weeks to get simple repairs completed. I feel like it was only completed then because I kept showing up to inquire about the status. Very poor customer service. I didn't even get a return call frim the Service Manager. Don't waste your time taking a vehicle there.

Mainland Cycle Center

Mainland Cycle Center

4.3
(9 reviews)

There are just a few times where I feel comfortable leaving a review. I'll never rate a business…read morewhen the service, food, or product is merely average because others may have a different, stronger opinion than mine, and I'll let them take the lead. But when I do feel compelled to submit a review, it's typically with the mind set of providing a warning, or in this case accolades, encouraging others to experience what excellent customer service is all about. I was in a position that allowed me to make a purchase of two Kawasaki Z125 Pro motorcycles that we intend to use when traveling with our RV. I went down there on a Thursday, and was treated with great courtesy, and made to feel very welcomed and appreciated. They easily had the best price in town, and the entire sales process went smooth as silk, making sure the bikes were exactly the ones I wanted. They had to both be red. Yes, some of you may insist that they be Kawasaki green, and I have had a couple of those, but this time I wanted red. Back to the experience. I happened to call later that day, to let them know that the bikes were insured and Albert the general manager, and perhaps the owner, told me that the bikes were already setup and ready to go. I wanted to head over there and pick them up, and Albert said, "No problem, come on down and we'll load them up for you." The mistake I made was thinking that they closed at 7:00 PM. So when we got a call at 6:00, it was Albert asking if we were close by. I said that I thought they closed at 7:00, but Albert replied that the store closed at 6:00, but if were were heading down, he would be glad to keep the store open for us. Long story short, we couldn't get there until a bit after 7:00 (thanks Houston traffic) but when we arrived, there was no feeling of being rushed, or unappreciated. On top of that, we needed to buy a couple of helmets and again Albert was so accommodating, and we were able to get exactly what we wanted without any feeling of being pressured to hurry up. Add to this, the exceptional care to the way the bikes were loaded into our truck and the sincere thanks and encouragement to stop by for anything we might need or have questions about, and a five star rating is an easy thing to do. My thanks to Mainland Cycle Center and to Albert, Patrick and the rest of the crew. Don't miss the opportunity to hopefully experience that exceptional service and above and beyond efforts.

They had my motorcycle from November 2024 until April 2025…read more It overheated on the way home and then fuel poured from the carbs and tank. They came and hauled it back. Today I went to check on it and it was "ready". I stopped down the street to fuel it up and it wouldn't start so they came down and jump started it. It made the 8 mile trip home but it's still not right. I would recommend going somewhere else. They didn't even call to tell me it was "done".

Motorcycle Maintenance & More - motorcyclerepair - Updated July 2026

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