Things have certainly changed around this shop. Communication is definitely not their strong suit…read more I brought my motorcycle in for a fuel issue. After having it for over a month, they finally called to say the fuel problem was fixed, but if I wanted them to continue with the rest of the work, I needed to stop by and leave a deposit. I did that immediately. Another month and a half went by, and after spending thousands of dollars, the motorcycle still wasn't fixed correctly. When I tried to discuss the issues with Jim, he was rude and treated me like I was trying to cheat him out of something. In reality, I was the one who paid for repairs that weren't completed properly. I left multiple messages asking him to call me so we could resolve the problem, and I'm still waiting for that call. I'm sure the response will be, "Bring it back and we'll fix it correctly." That should have happened the first time. Based on my experience, I can't recommend this shop. I'd suggest taking your motorcycle somewhere else.

Overcharged me on everything. Total bill was $4333. And tech did a poor job. Jim is never available…read moreor is his girl. Kept my bike a month ! Very poor communication and has no transparency. Didn't offer a veterans discount. Jim's a POS

Really pleased with Millar's work. I have a 1998 Road King Classic I bought new at Bartel's in the…read moremarina Los Angeles. I had some health problems and it sat for 2-3 years in the garage. Wouldn't start, gas was bad, filter oiled up, etc. Brought it to Millar and he straightened it out. He did what was needed and no more but it was first service in about ten years. Runs like a perfectly tuned new bike (it's always been a good motor). I told him it was important to me and he delivered. I am back in the saddle and Mr Millar gets *****.

Veteran owned, only mechanic I allow to work on all my Harley's. Sometimes he tells me it was not…read moreas bad as I thought it was , and I never had to question the price or the work. I know my bikes are in great hands.

Great service!!!! Professional, and friendly. I had a 4 year problem that even dealerships or…read moreshould I say sponsored Named dealerships couldn't fix or identify until it was brought here. Explain everything to me in plain language and what possible costs were before hand and gave me tips on what to do if they couldn't fix it. No BS and straight to the point.

I bought my son a dirt bike for his birthday..... Sadly I know nothing about dirt bikes, or engine…read morerepair. It didn't take but a week for the bike to start having problems. Mike, from sugar land power sports was very accommodating. I brought the bike to him, and he was able to immediately identify the problem. Not only did he complete the necessary repair, he gave the bike a tune up...... And took a great deal of time to walk me through basic bike maintenance to keep it running smoothly and out of his shop. His knowledge is extensive, and he is just an all around good guy. I won't take my bike anywhere else. Thanks, Mike!

Great spot!!! Love this place. Bill took care of my bike and the little customization I was…read moretrying to do with my bike :). Great environment!!!!

Another Review.... Brazos Bend Cycles. Ok, Bill, the owner... he's a no-nonsense guy. I don't…read moreget the waxing and cleaner bill like I do when I go to a motorcycle dealership. I DO NOT trust mechanics, but Bill... he's not a mechanic. He's a guy that likes to fix motorcycles, and also, tries to make an honest living doing it. I called up Bill and told him I needed some work done. He quoted me a price that was so low I don't know how he would make money on me and told him so. I dropped the bike off as soon as I could. It took him a couple weeks to get to it, but he's a small operation, so I wasn't expecting quick turn around, just the job done right. I called a while later and was told by Lisa (the gate keeper) that it was done and she gave me a price almost twice what I was originally quoted. I was naturally a little upset, but I was nice about it. I asked if Bill would call me back and give the run down. When he called, and he DID call, he said he felt really bad about it and knocked over 25% off the price. I countered with a higher number because he was honest, and said he misread it. I've saved over $400 on him just bringing tires to be swapped out. When I picked up the bike, he said he felt really bad and just wanted my business. I told him keep being honest and I'll keep bringing him business. Bill (And Lisa) and Brazos Cycles on 99 in Richmond.... go see him. Oh, and pet the cats while you're there. One additional note... Bill as an avid supported of our veterans. I didn't know that until I found his facebook page..... Now I have another reason to bring my bike to him.

the only place I would ever take my two I have an 83 Lowrider that the dealership wouldn't touch…read morebecause it won't to their diagnostic how I found Osborne. They do such a great job! So much better than the dealership! Places like his are few and far between and they're becoming a dying breed, but when it comes to fixing up a Harley, or customizing, he's the only place I'll ever go.

Best Harley mechanic ever, I have never taken my bikes to any other bike shop since I started…read moreriding. These guys are fast, efficient and very affordable. Robert's wife Sue also details bikes the cheapest and best service I have ever had. If your looking for a great Harley mechanic that's affordable fast, and stands behind his work pick this one, you won't be sorry.

Patrick , Kai and whole service department team are amazing. When I step into the department its"…read moreHello Mr. Wimpenny" how can we help you. Whether its routine maintenance or adding accessories, this team does it with an attention to customer service. Thanks Guys....

Buyers Beware - Terrible Service Experience at WildWest Motoplex…read more I'm writing this review to strongly warn anyone considering buying from WildWest Motoplex, especially if you plan on needing service after your purchase. I bought a 2025 ATV from them, and the experience since then has been nothing short of a nightmare, specifically because of their service department and the unprofessionalism of Ryan. After noticing a part was missing from my unit, something that should have been there from day one, I went back to the dealership in person and even showed them pictures of the issue. Instead of acknowledging their mistake or offering a solution, I was brushed off and told I needed to bring the ATV in, despite already having it fixed once before for the same issue. It's clear they either forgot to install the part, or it was never inspected properly to begin with after service of the original issue. I spoke with multiple people, including Ryan in service, who was extremely rude, dismissive, and completely unhelpful, and escalated the issue to the general manager, Josh. Unfortunately, nothing was done. No accountability. No ownership. Just excuses and a complete lack of customer care. They will give you the runaround, just like they did with me. I've had to take my brand-new ATV to another dealership, one that didn't even sell me the unit, because they actually treat me like a customer and value my time and money. Meanwhile, WildWest Motoplex seems to forget you exist the moment the sale is done. Bottom line: Avoid WildWest Motoplex at all costs. If you care about being respected, getting proper service, and not being misled or ignored, take your business somewhere else. I would never recommend this dealership to anyone.

I called and scheduled work on my ATV. He gave me a price ahead of time so I knew what to expect…read more For mobile service I thought the price was very reasonable. He came to my home and checked battery and removed bad gas and cleaned the system. The battery was good. I have had this ATV for a few years and it is running better than ever. Mike called me when he was on his way. Arrived at scheduled time. Kept work area spic and span clean. He is very knowledgeable, has a lot of experience, and a passion for repairing motorcycles and ATV's. I highly recommend Mike. I would definitely call him again next time.

Mike was able to mount both tires for me on my 2009 Suzuki Burgman 650 and replaced the brake pads…read more Thank you, sir.

Great experience. Good folks…read more Its great to have a competent service source close to the island.

Was told I needed both tires replaced at $800. They look old but still have plenty of tread left…read more Good communication, no estimate but I understand for the most part. Easy to read and understand invoice. Satisfied with the price. Good turnaround time. Friendly staff. Nice waiting area.