I've been using Nitro Cycles for about 3 years now , you can't ask for a better group of folks…read more Richard is the owner, and his team is very professional, they will take care of you and get you back on the road. They can fix anything on your bike at a reasonable price, a lot cheaper than the other shops around town, if you want a custom built bike, this is the shop for you. Thanks again Nitro . From another loyal customer Keith Andrews !!

Definitely a great experience! Easy process, best price in…read moretown, and excellent customer service. Special thanks to Tim, the General Manager at the store -- he went above and beyond. I definitely recommend Southwest Mancuso for purchasing your motorcycle. Thanks to the BMW team!

After dealing with multiple UTV places, I have to say this place might take the cake for running…read morethis place with people hired whose family tree is a wreath. There are 3 departments here. Service, sales and parts. Neither one talks to the other. They operate as independent entities when they are in the same building. Neither knows what the other is doing and nor do they ask nor care. So if you order a part and want service to install it here's my suggestion IF you were to go here which I don't recommend. I'd recommend root canals, rectal surgery, breaking your leg, etc. BUT if you were to ignore that advice and you had to come here, do this Write everything in BIG letters. Hand a letter to each department of what they must do and the order they must do it in. Coordination has to be on you because again "family tree is a wreath" they will not know how to contact their coworker in the same building. Impossible. So after each department is finished with their task it is now up to you to call the next department, tell them to recall that piece of paper with the big letters and instructions on it and begin the next step. Sadly they will still fail at this. You will get mad and wish you had taken my previous advice to smash your face with a hammer then deal with these people

Alton (bike fitter) is the BEST!!!! Start with him-- you can't go wrong. Alton is extremely…read moreproactive, efficient and definitely LOVES his job. It shows. I hung up with my son, Alex, and contacted Alton (after hours) to let him know my son was in the market for a new motorcycle. Alton immediately contacted Alex to begin asking fitting questions. Alex was pleasantly surprised at how quick Alton responded since I had JUST hung up with him. Alton lets NO grass grow under his feet! Alton sent Alex numerous options, he actually proactively LISTENED to what Alex was looking for, began fitting toward Alex's wants and needs. Alex was shopping for a bike while out of town. Everything was being handled by remote. Alton (fitter) and Johnathan (sales) make a great well oiled, efficient, pro-customer driven team. Alex traded in his 2018 Harley for a 2026 Road Glide. As Alton & Johnathan progressed, you could actually see things moving along seamlessly. Information updates were constant. As finance progressed, the new 2026 Road Glide was immediatelt removed from the floor for further detailing to prepare for release/pickup. It took less than three hours to complete the deal. Alex arrived back into town and picked up his bike on his birthday. Happy Birthday, Alex!!!! Thank you, Alton and Johnathan. EXCELLENT customer service!!!! We will be repeat customers and will refer others to HDSJ. A+A+A+A+A+A+A+A+A+A+A+A+A+

Have purchased 6 previous Harley's in the past with varying experiences (some downright awful). I…read morerecently purchased a Street Glide 3 Limited and was blown away with the professionalism I observed through the entire process. Could not recommend this place enough. Ask for Jonathan you'll be glad you did.

This is definitely a great store to visit for the ways they're able to help you out with getting…read moreany maintenance or repairs done with your bike & with even being able to point in the right direction when looking for a bike that will suit your needs & wanted types of accessories !!

Pretty good shop. Better since they went Trek. Still a bunch of the same people work there. The…read moremechanics are good. I get my bike serviced there, though the last time I went they took my hand grips off then put them back, expected, but the grips went from bright yellow to having a nice coating of gray dirt/grease. So that wasn't cool. If they went the extra step and actually cleaned the bike before they released it, that'd be great. Also, this last time I had to keep chasing them down to see what the status of my bike was, which was the first time this happened. Hopefully not an omen of decline, because I otherwise really like this shop.

Karina E. was beyond helpful and communicative every step of the way from me shopping to picking up…read moremy bike!! I naturally ask all the Qs & as a new rider - I felt she was patient and ensured I was comfortable with each step of the process. During pick up, I got a walk through in each dept., explained next steps, future maintenance etc.- appreciated the customer service. Great staff! I was recommended this dealership and want to pass on the rec. & great experience! Thanks guys for a seamless, stress free journey

Please let me know if I'm being ridiculous. I sold my Honda…read morebike. They cut me a check. I deposited my check, and a few days later the check bounced. I had to take the day off (I had to use one of my PTO days) and straighten the whole thing out. In short, I went to their bank, cashed it. Then drove to my bank to deposit the cash. I feel the whole situation was unprofessional and obviously it ruined my day.

Great service and helpful people! I came in needing help with my bike tire, and they took care of…read moreme. I appreciate the time and effort they put into helping me out. Definitely recommend this shop to anyone needing tire service!

if you're serious about cycling dont bring your stuff here I brought my bike for a rear brake line…read morejob and its not breaking properly the parts are used and the brake line looks short for the bike they use what they have already.

Best pricing in Motorcycle tires and Great folks! I took my bike for my new wheel install and the…read moreprice was reasonable. They also warranty their tire sales Thank you.

If you get the runaround about receiving the title for a bike you purchased from this dealership,…read morefile a complaint with the Texas Department of Motor Vehicles immediately. No reason at all for the process to take more than 30 days after the sale unless financed. The dealership then has 45 days. I purchased a bike from them on January 3, 2026, using a fully paid-off trade-in with a clean Texas blue title. As of May 28, 2026, I still do not have the title for the bike I bought. I filed a complaint with the Texas DMV back in March, and only after their involvement was I able to get my registration. The DMV also contacted Mandi, who finally submitted the paperwork to transfer the title. Her paperwork was rejected twice before finally being accepted. I am also aware of at least two other complaints filed through the Texas DMV involving similar issues. Dealerships are required to transfer titles in a timely manner, so do not let them blame the state for delays. The state is not the issue here. Either the title paperwork is being mishandled, or the dealership is delaying transfers unnecessarily.

I contacted Pedro yesterday. He gave me the best quote for some new tires!! He went above and…read morebeyond by providing exceptional customer service!! He picked up my vehicle from my job to service it, and then returned it to me so I wouldn't have to go after working a 12 hour shift!!! He's the best!!! Thanks so much Pedro!! You're Awesome!!!

From the owner: New and used tires. Tire repair Open on Saturdays…read more Open late Mon thru Friday.