My lease was ending on my car and I was looking to buy an off lease Grand Cherokee. Low miles,…read moreperfect condition, etc. This was during the pandemic and dealers were operating by appointment only. I reached out to all the local Jeep dealers and I was hoping to be able to close a deal over the phone and by email, but they just seem incapable of doing it. That is when my search led me to Novak Motors. They had great reviews and seem to have a large stock of mint Grand Cherokees. I dealt with a salesperson named Anna who was a pleasure. She was super responsive and closed the deal over the phone and email and I had the car the next day. By the way, their showroom is immaculate! All of their cars are indoor. It looks more like someones private car collection. Their financing rates were on par with all of the local dealers. Bonus: they provide a lifetime powertrain warranty at no additional charge. Frank, the finance guy, was super nice and there was no high pressure up sell on anything though an additional bumper-to-bumper warranty was offered Side note: Remember I bought the car sight unseen so i asked them to do a walk around on the car and note any issues. When I picked it up I noticed a minor paint issue on the bumper that should have been disclosed. Mike the manager came out and immediately said he would have it repaired. I was pleasantly surprised. The car is perfect. Would highly recommend!

RUN. Visited April 21st actually wanted to purchase auto, salesman Mike I believe took all info…read morephone numbers my wife and I, took photocopy on my NYS drivers license and told us they were waiting on a title for car and couldn't take down payment until title arrived expected friday April 25 and would call to schedule test drive, Fri received no call,, ,Saturday I called and mgr said Car Was Sold What!!!! as I said RUN,

Had a really great experience leasing my car here. Andrew was very helpful and refreshingly didn't…read morehave that typical pushy salesman energy. He took the time to understand what I was looking for and helped me find the right fit without making it feel overwhelming. He and Gerard (Business Manager) worked out a great price for me, and the whole process was smooth from start to finish. Honestly made what's usually a stressful experience feel easy. I would definitely recommend them. Even bringing my car in for service was a great experience. The staff was professional, communicative, and kept me updated while I waited for them to finish the service. Definitely consistent all around.

They Lied about everything I was promised at the time of the deal…read more Please do yourself a favor and go somewhere else!

I've had a relationship with Jimmy and Specialty Hearse for 30 years. They have always been a…read morevalued provider. They are, first and foremost, honest and straightforward in all transactions. They know their vehicles, have a good inventory and are fairly priced. On occasion over the years we have been contacted by other providers but they all fell away for one reason or another. I do recommend Specialty Hearse highly.

I thought this would be a fun, low pressure way to find a cheap used car. Once you put down a…read moredeposit to bid and you talk with a rep, make sure you ask a lot of questions about fees, most of them don't make sense and the rep can't even explain them. They wanted to charge a finance charge when they weren't even financing? Can you explain that? The rep was nice, but it was basically like giving your phone number to a used car dealer. Constant text messages about vehicles I wasn't interested in, they are obviously under a lot of pressure to hit their sales quota's, and that pressure ends up on the customer. I just wanted to look for myself, honestly. Maybe I should have been so blunt as to just tell him to leave me alone. At the end of the day, if you're looking for a cheap car, the fees associated with Dashub will make the car not so cheap, and add about 1k on top of the sale price, not to mention you still have to go to the DMV after and pay more fees. I ended up requesting a refund for my deposit which took over a month

I would give negative 5 stars if I Could!!!! Do not do…read morebusiness with this company, I'm trying to get my deposit for 6 month now. Avoid at any cost. :(

Buyer beware! Bill and Alex are very unethical. In fact, their Better Business Bureau…read moreaccreditation was recently revoked. Avoid them. 'BBB Accreditation On 3/12/2015 this business's accreditation in the BBB was revoked by the BBB's Board of Directors due to its failure to adhere to the BBB requirement that Accredited Businesses meet and abide by the following standards: 6A. Promptly respond to all complaints forwarded by BBB by: Resolving the complaint directly with the complainant and notifying BBB, or Providing BBB with a response that BBB determines: is professional, addresses all of the issues raised by the complainant, includes appropriate evidence and documents supporting the business' position, and explains why any relief sought by the complainant cannot or should not be granted. This business is not BBB accredited."

AVOID! very expensive here$$$$$$tom the manager tom will try and make you get repairs done that…read morearen,t needed!also hes not a diesel mechanic but he thinks he is!

I went in just this past week, and let me tell you I have never been more satisfied with the…read moreservice I received. The employees all smell great, and the Parts Manager Butch is even better. I run a small but respectable business and at Van Buren they understand me. I can't help but sing praises for Butch and how he treated me.

Very easy to deal with. I had a junk car and asked for quotes from about six different places,…read moreusing the Yelp app. CfCLI responded very quickly and were very friendly and honest with me. I feel they matched other quotes and they were able to give me a reasonable price. They wired me the money immediately and picked it up the next day. I didn't even need to be there for the transaction. This was convenient because I didn't have to sit at home and wait around. They were on target for the pick up time. The entire deal was a smooth transaction, give them a call!

Unprofessional, rude, and unorganized. What a shame. Most companies on the island carry a certain…read morelevel of respect, but these gentlemen just dont act like any other company I have ever dealt with. I really wanted to like them too. I'm

Wonderful experience!!! My salesman Haron was the Best!!! Very knowledgeable, attentive, explain…read moreeverything very well and made the entire experience for me and my daughter very pleasing.. Thanks Haron for your time, knowledge and experience that helped me to say yes to a beautiful car that I am very happy with! Shirley T

I had a very disappointing experience with Stoler Lexus service today…read more I dropped off my Lexus RX450h at 8:00 a.m. for routine maintenance and waited in the service lounge while the vehicle was inspected and serviced. After approximately two hours, I was told the vehicle only needed an oil change. As I drove off the lot, I immediately noticed that my right turn signal was blinking rapidly, indicating a failed bulb. This issue did not exist when I brought the vehicle in. I returned to the dealership immediately and explained the situation. The service department acknowledged that their inspection included checking the lights and stated that the bulbs were functioning properly when they first received the vehicle. They then kept my car for another hour while I waited again in the lounge. After diagnosis, they confirmed the bulb had failed and replaced it. However, they attempted to charge me for both parts and labor. I explained to the Repair Manager, Chris, that the vehicle was delivered to them with all lights functioning properly, their own inspection confirmed that fact, and the vehicle was returned to me in worse condition than when it was received. Regardless of whether the bulb failure was coincidental, the issue occurred while the vehicle was in their custody and care. After repeated discussion, they agreed to waive the labor charge only if I paid for the bulb itself. What made the experience worse was the interaction afterward. While I was waiting to pay, the service manager repeatedly insisted that his employees did not cause the bulb failure and that I could not prove otherwise. I explained that proving fault was not the point. Good customer service would have recognized that the problem arose during their possession of the vehicle and handled the inexpensive bulb replacement as a courtesy. Instead, I spent roughly three hours at the dealership over an oil change and left feeling that my time and long-term loyalty meant very little. I have serviced this vehicle at Stoler Lexus since purchasing it and have brought it there for nearly 60,000 miles of maintenance. Unfortunately, this experience completely undermined the trust and goodwill that had been built over the years.

Trying to sell my Mazda went to a few cash for car places and they didn't offer me nearly as high…read moreof an offer as they did. Met me the next day at a location I felt comfortable at Brian was very friendly and helpful. Even gave me some future advice, I would definitely recommend them to anyone looking to sell a car. I'm blanking on the other man's name with the tow truck but he was great too very friendly and willing to negotiate!

Had an awesome experience with these guys. Very professional, very down to earth. They saw the ad…read morefor my car and contacted me, offered to pick up the car the same day. I decided to drive there and they even offer me a ride home (I live an hour away). Didn't even take an hour to get everything done. I always appreciate good customer service!