This is a great location in the Westshore considering the ease of parking, fresh retail/service…read morespace with a large open floor plan. I can't attest to any claims of equipment servicing as I'm only at the enquire stage but I was suitably impressed with the helpfulness if staff, their product knowledge, for showing no hesitancy recommending other suppliers for comparison or if they didn't carry a product, and I was even offered free inspection of current equipment either in store or at home. Prices seemed normal and I must say their was a calm and professionalism evident every moment I was in the store or calling for information. Defiantly an asset to our local community and those with mobility challenges.

Graham from HME was great in making sure that my friends wheelchair was the correct fit. He was so…read morehelpful and happily came back to make any needed adjustments. Very caring and detailed service! I'd highly recommend him for assisting your loved ones in finding the correct medical equipment.

so i recently got a Quantum power wheel chair via Island Mediquip and I keep having issues with it…read more Everytime i call Island Mediquip to send a technician out they never have any available! the lady told me they only have technicians available 3 days a week! The front wheel on my power chair is busted, i believe the castor is cracked and I've been waiting 2 weeks for the parts.They finally came in yesterday and one of the technicians said he would come in fix it at at noon and he never showed. he didn't even call me to tell me he wasn't coming. it's really frustrating! my power wheelchair is my mobility. I am an amputee and a mom also I conmute to and from esquimalt everyday so its vital that i have it working properly. When i had gotten the power wheel chair I was told that they had a 24/7 emergency number for repairs. One time when i was on the bus my joystick and fallen off and it was just dangling so i had to figure out how to manuveur it off the bus. Island mediquip was closed I had to wait until the next day to get it fixed. fortunately, i got a hold of my landlord and she came to me and repaired it. overall, i think Island mediquip should have better service to their customers. It makes me wish i went somewhere else.

From the owner: Island Mediquip Ltd. is an independent Vancouver Island owned and operated business and has been…read moreproviding quality home care & mobility equipment in the Greater Victoria area for over 8 years. We have a extensive selection for you to choose from and our sales team is always willing to answer any questions you may have concerning a particular product.

Canada Scooters and Niel have been my go to for scooters and travel scooters for the last 5-6…read moreyears. Niel is very helpful knowledgeable and honest . The scooters are reliable and user friendly. I would not buy a scooter anywhere else . They are comparable in price to any other scooters on the island . Their customer service is absolutely beyond reproach.

I just bought a used scooter and AJ from #CanadaScooters went out of his way to come over and top…read moreup tires and show me how to use the scooter and adjust things. And he also took a dual cane holder off the back that I didn't need and couldn't figure out how to do myself. Thank you so much AJ, I really appreciate it!

The kindest , most knowledgable staff . I got my walker boot here and rented a knee scooter snd…read morecryo machine for my recovery . Very glad they are here

From the owner: "Your Renowned Trusted Source for Medical Supply . We wish to to assist you with Hospital Grade…read moreMedela brand Breast Pump Rental,pre/ post surgery supply, bathroom safety equipment , wound badages and dressings , ostomy , compression stockings and fitting , walker boot supply and fitting. , rollators, hospiutal bed, walker , Cambrian orthopedic shoes, catheters, orthopedic support bracing. A comprehensive line of children's sports bracing and injury supports . Bariatric medical and equipment supply including lymphodema garments . Syringes, adult diapers , eating aids, rollators, walkers and wheelchairs . Osteoarthritis and arthritis speciality supports and bracing also available . Hospital quality linens , sheets and towels, adult bibs and soaker pads.We also rent commodes, wheelchairs, walkers, rollators and hospital beds. We now sell Invacre scooters. We help you care for your self and your loved ones by providing the best at great prices !" We are qualified certified and trained to get in the best product for your issue in an 2SLGBTQ+ and trans safe space . 17 years of medical supply training, fitting and experience.

The woman who helped me for a rental was rude and abrasive. After taking my deposit she informs me…read moreshe needed to record and keep my credit card details in a small receipt book that was kept unguarded on the counter. Anyone could easily reach over and grab the book. I refused as I did not feel comfortable. The only option given to me was they took a double deposit, well more than the cost of the walker I rented. in this day and age of credit card fraud I am appalled at their lack of care for people's credit card information. I understand about keeping it on file but in doing so they need to assume a level of responsibility in caretaking and safekeeping of that data. if they do not want to invest in software a low tech solution is a lock drawer. Also thumbs down on impark who runs the parking lot - I was required to pay for 1.5 hours for literally 15 minutes. The pay station does not allow you to purchase less time.

If you need any medical supplies than this is the place to go. It has all the stuff you need from…read moremedical bed to walking cane to foot heel cups. For certain items you might need a medical prescription. The people here are very helpful and can help you find what you need. They can even recommend things to you. Free parking in the front of the store. Good selection of supplies. Place can be busy and full of people.

Excellent Service! Access provided excellent service with my electric wheelchair needs and I highly…read morerecommend them. The owner, manager Mario and newer employee, Jeremy, all helped me select the best product for my needs and ensure I received it exactly when promised. They actually went out of their way to listen and answer my questions and respond as if I really mattered. Highly recommend. And thank you all for serving me.

For a company that helps older people with mobility items. From a older worker who got hurt and…read morefired the next day i would think twice before going there to rent or purchase items. Older workers have value.

I've had nothing but positive interactions and assistance from them since my CPAP prescription was…read moresent to them a couple months ago. That included a phone call before sending me the equipment, a virtual appointment a week later to make sure I knew how to use it, a couple of calls I've made to the sleep coach line and two visits to the Cherry Hill location. Everyone I've come into contact with by phone and in person has been helpful, often offering me tips even beyond what I specfically contacted them about.

Service is abysmal! Didn't get any response after an hour plus waiting online. Couldn't contact…read morelocal representative just 10 miles form me, it rolled over to the same abysmal online service. So it looks like I'll have to drive to the local representative. But based on my online experience, I expect they'll have their doors shuttered and locked and I wont see anyone unless I wave big money in their face and promise to spend big bucks!

Switched oxygen companies, this one is great. Devin set up, trained me and was polite and…read moreprofessional! 24/7 contact available

I highly , highly recommend Bellevue Healthcare in Sequim. My mother had purchased a walker here 8…read moremonths ago and found that it didn't fit the way she walked. The manager took the time to see what was going on and went out of his way- both above and beyond the call of duty- to ensure that she had a walker that worked. Thank you so very much for your compassion - we have ​the utmost faith in your business and everyone who works there.