This store is smaller than some in the mothercare chain and as such sells a limited number of items compared to other stores, so if you're going for something in particular then I would recommend ringing in advance to make sure that they stock it. If you're not in a rush then they will order it online for you and deliver it to your home on standard delivery for free. However, they do have a good selection of basics including all of the ranges from feeding, bathing, sleeping, nursery items, maternity wear and products and gifts too.
They also have a lot of pushchairs and buggies on display so you can see what you are buying. However, with it being inside the shopping mall i'm not certain how they go about checking the fit of carseats in your own car? although i have not asked about this.
To be honest, i find that it is useful for smaller items but for anything larger or that i may need help with I always go to the larger store at the Team Valley after receiving extremely poor customers service at the metrocentre branch when my buggy needed repairing after only a few months. This may be because of the smaller size of the store, they have less staff, despite it still being very busy. This means that you often have to wait for an assistant and when you do get to speak to someone they are often rushing to get to speak to the next person waiting.
Overall, I would say that the shop is very good if you know what you're after although I would go elsewhere or at a very quiet time if you think that you're going to need some advice. read more