I really like dorothy perkins because they have lovely fashion items at high street prices. their…read moresales are super and but its best to hold off buying until the sale nears the end becuase they reduce things even more - like from 50% to 75% the last week of the sale. the petite department is also fabulous because you can get the fashionable pieces in shorter lenghth which is waht i really need. sometimes you get really ugly petite clothing but dorothy perkins is fab!

I love this store, the jeans are good for the price. I can get myself a pair of jeans for £12.50…read moreand they fit perfectly and that is a rare thing. The quality is good and so are the prices and that is all that I ask for in fashion. They also do a petite range.

Fantastic store, so glad we came across it. My wife needed some jeans as she was getting…read moreuncomfortable in hers. Excellent staff and service,

Staff are extremely rude and unhelpful…read more Stock is limited in my opinion, there seems to be a lot more online than in this store. I love Dorothy Perkins clothes and shoes, they are always a perfect fit and of good quality - but I tend to stay away from this store as the customer service is substandard.

Dotty P's is one of my favourite stores to shop in for a few reasons: they always seem to have a…read moresale on; even when they don't have a sale on you can get a great fitting t-shirt for about £4; they support the Woodland Trust by having a range of clothing and accessories available to buy; they have the fabulous Gok Wan on board to shout hello Gorgeous girls! over the loud speaker as you are shopping, just to make you feel better about yourself! This store is just inside of the Northumberland Street entrance of Eldon Sqaure shopping centre and so is easy to get to and practically always the first clothing store I head to when I come to toon to shop! This place has two floors with a bit of a steep staircase but most of the good stuff is downstairs anyway. The staff are really good here too, and recently went out of their way to help me order stuff in and use a gift voucher card I had. This is a good place to come to early in the day as it can get very busy later on.

Eleven is a designer clothes shop…read more They have recently bought the rights to sell Stone Island, this means they are the only shop in Sunderland with Stone Island Apparel. They also sell Hugo Boss, Ralph Lauren and Fred Perry. The store is very spacious and has 2 floors. The building is very big and old with hard wood flooring, there are a lot of old cult pictures and merchandise decorated around the store.

Eleven is a premium clothing retailer which specializes in selling high end clothing. Many of the…read moredesigner labels Eleven sell are well known for their quality including Hugo Boss, Ralph Lauren and Stone Island. Although the items Eleven sell are undeniable quality the same can not be said for the lethargic customer service, their depleted stock levels and their online presence. On numerous occasions I have browsed their website, viewed an item I would like to purchase (with the website clearly stating the availability of the item including different sizes), only to find upon arrival to the physical store that they have sold out of the item, even though the website states the item is in stock. For example I wished to purchase a Paul Smith jumper, the website said the jumper was available in small, medium, large and extra large, however when I entered the tangible store Eleven only had medium in stock. I do question whether the relevant clothing is actually available in Eleven or just a marketing ploy to attract customers to buy other related items. Another issue I had was with the websites misrepresentation of their opening times. The website states the opening times as 9 - 5:30 Monday to Saturday. However based on past experience the shop does not open until 9:30, what poor service. In conclusion to this review I would recommend not using their online presence as an indicator on their stock levels/opening times, rather to phone the shop directly to make enquiries. For any potential customers interested in the world of designer labels purchase from reputable stores such as House of Fraser. Thank you for anyone who has taken the time to read this review.