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    intu Metrocentre

    4.2 (47 reviews)
    ModerateShopping Centers
    Open 9:00 am - 7:00 pm

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    4 years ago

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    3 years ago

    The metro is a nice place in Gateshead were you can have a nice time at shops. It's also a good place to hang about. 5 star!

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    18 years ago

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    10 years ago

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    11 years ago

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    18 years ago

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    11 years ago

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    18 years ago

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    7 years ago

    So many shops to choose from! Staff walking around are always helping people find shops they need! Keep up the good work guys

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    18 years ago

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    14 years ago

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    14 years ago

    Love the shopping centre miss metro land thou lol showing my age lol

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    12 years ago

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    Page 1 of 2

    Review Highlights - intu Metrocentre

    The Metro Centre has a great selection of shops and pretty much all the high street giants are present and correct.

    Mentioned in 11 reviews

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    Primark

    Primark

    4.1(7 reviews)
    0.0 mi
    £

    This branch of Primark is located in the Gateshead Metrocentre, I called in here while visting the…read moreTyne and Wear region, with this bus being around 10 minutes from the Gateshead Interchange, around half a mile from the Hilton hotel in Gateshead, I stayed at during my trip. In my opinion, when comparing this store and the branch in Newcastle, perhaps even adding the branches of Primark in both Oldham and Manchester city centre, closer to my home into the mix, this is one of my favourite stores. The sign is modern and it does have some slightly modern features, and it also seemed less busy than most other city centre stores such as Manchester on my trip. I found the staff to be friendly, we got chatting about technology and Apple pay, I was served quite quickly despite there being a queue, it seemed to be well-managed which was good. The product range was quite satisfactory but mainly summer-based, for example, I found it quite difficult to get long sleeve t-shirts away from their suits and smart range, which was a shame. For a clothes shop, this is probably slightly above average, some of the products in all honesty are just junk and things you would wear once and seem to be of the lower quality, but some things from here are okay, and I feel as one of the better Primark stores I have visited, this store deserves a three star rating.

    Is it just me or is Primark expensive nowadays with the quality just the same as the cheaper days?…read moreNevertheless, Primark is a great place to get staples at a cheap-ish price. Can't really say it's all that different to the other branches: crowded, hot, clothes everywhere etc... but bigger. Still a great place to get PJs though!

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    Primark
    Primark - Stuff is always hung on the floor

    Stuff is always hung on the floor

    Primark

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    Mothercare

    Mothercare

    3.0(2 reviews)
    0.0 mi
    ££

    Store located in the middle of the busy Metrocentre; it's not as large as the shop in the nearby…read moreTeam Valley retail world but it has a good selection. There's maternity and baby clothing, a toy section, nursery and feeding equipment and travel systems/buggies. It's one of the first places that many expectant parents go to when they're planning out their needs and it's a good place to start. The maternity clothing range isn't very exciting though not as frumpy as I remember it being a few years back and the quality is good. Their baby clothing is quite expensive, I think, including the new Baby K range from Myleene Klass. The store has two floors with stairs between and a lift in store for access between levels.

    This store is smaller than some in the mothercare chain and as such sells a limited number of items…read morecompared to other stores, so if you're going for something in particular then I would recommend ringing in advance to make sure that they stock it. If you're not in a rush then they will order it online for you and deliver it to your home on standard delivery for free. However, they do have a good selection of basics including all of the ranges from feeding, bathing, sleeping, nursery items, maternity wear and products and gifts too. They also have a lot of pushchairs and buggies on display so you can see what you are buying. However, with it being inside the shopping mall i'm not certain how they go about checking the fit of carseats in your own car? although i have not asked about this. To be honest, i find that it is useful for smaller items but for anything larger or that i may need help with I always go to the larger store at the Team Valley after receiving extremely poor customers service at the metrocentre branch when my buggy needed repairing after only a few months. This may be because of the smaller size of the store, they have less staff, despite it still being very busy. This means that you often have to wait for an assistant and when you do get to speak to someone they are often rushing to get to speak to the next person waiting. Overall, I would say that the shop is very good if you know what you're after although I would go elsewhere or at a very quiet time if you think that you're going to need some advice.

    House of Fraser

    House of Fraser

    3.5(2 reviews)
    0.0 mi

    Despite being a good size over two large floors and a store one could even get lost in, as well…read morepointed out in the only other review for this store by Ben C, the size of this store is dwarfed by my local House Of Fraser store located at Manchester Deansgate, but the store second closest to me in Altrincham is smaller and less modern than this store, the modern feature is really important for a store in the 21'st century, especially in a shopping mall where they are unlikely to be restricted in terms of planning by restricted buildings etc, as is the case here with this branch of House Of Fraser being located in Gateshead. For me, being able to locate a House of Fraser (HOF) in a mall is incredible but this shows the size of the mall is just huge, for those who didn't know the Metrocentre in Gateshead is the UK's largest shopping centre. The floor seemed a little bit uneven in the stores, there seemed to be a slightly steep slope and individual store for every individual store/brand in the department store. None of the staff seemed too welcoming and friendly - a big let down. The store guide and menu right at the front of the store, which some locations such as Manchester Deansgate and Altrincham do not have is good, and saves you walking around the store for example to see what the restaurant/cafe inside actually serve, and it also helps you find what you want in the store too. A slight struggle in deciding an overall rating as I could argue for either a two or three star rating, albeit the three star rating in this case would be slighlt generous, albeit it is quite a maverick move to actually include a HOF in the mall, I feel this unique and interesting twist gives this branch an edge to just step over the mark and deserve a three star rating.

    Ugh, I always get lost in here! There is no set path to follow, and there will always be an…read moreinstance where you are on one side of the store and the thing you need is on the other side. There are lots of clothing concessions like Barbour, French Connection, Ralph Lauren, Calvin Klein and more. The perfume department unfortunately doesn't have an end to it so if you hate being sprayed by the assistants, I advise you to enter through the upper mall or the car park and avoid the lower mall entrance at all costs. There is a pleasant looking restaurant on the first floor called Café Botanico which I will have to check out the next time I come down to Gateshead. Although it looked like the café didn't have their own toilets, so be prepared to walk to the other side of the store if you have to answer a call of nature. The stuff on the menu looks like traditional café fare like paninis, sandwiches and coffee. If you sit by the window, you get the view of angry drivers honking their horns at some of the lunatic drivers who come to the Metrocentre. I actually think this is quite amusing to look at because you will be relaxed in the centre and they will be stuck in their cars with rising anxiety levels and in the middle of bumper-to-bumper traffic jams. I do prefer Jenners and Frasers but this store isn't really that bad. It has just reopened after a facelift which has seen it gain lots more concessions and the aforementioned Café Botanico. All of the flooring has been replaced with birch planks instead of the old laminate. I also like the nice skylight that brings sun onto you when you go up the escalator.

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    House of Fraser
    House of Fraser
    House of Fraser

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    intu Metrocentre - shoppingcenters - Updated May 2026

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