I was in the Northumberland Street branch recently, as I was visiting family in the North of…read moreEngland whilst I was back in the UK for a few weeks. I've visited the branch a few times over the years, and the majority of the staff have always been so lovely and incredibly helpful. However, during a recent conversation with a lovely and helpful staff member (we'll call them SM: A), another member of staff (we'll call them SM: B) randomly came briskly - almost marching - over to myself and SM: A, and proceeded to rudely interrupt our conversation, stopping it entirely, and THEN interject that SM: A needed to get back to work, implying therefore that they were not doing their job. Most times I have visited that particular branch over the years, SM: A has been present and I don't think I've ever seen them stop, much less slow down! Some other similar staff members, on the other hand, they seem as though if they slowed down any further they'd surely stop and proceed to go in reverse!

Caters for all ages. Up to date fashions as well as classics. Reasonable value for quality.read more

My personal favourite place to buy meat, veggies and bread…read more Big barn type market in the centre of Newcastle. Numerous stalls that offer all types of different services. Numerous award winning butchers that offer prime cuts of meat, fantastic mince and healthy plump chickens and eggs! Wonderful bakery that makes the best breads and pastry I have tried. Wonderful vegetables and fruit stands where you get can a serious deal on great vegetables. Cheapest and most authentic pick and mix selection I have ever seen Fish monger, show repair, tea shop, cafes, clothing and boot sale, cd shops, home repair, clothing alterations ... Even a room with a scale in it! Grainger Market is magical. A must see, I consider the market a tourist attraction because of how traditional it is. The people in the booths all seem very authentic and very helpful.

It took me far too long to actually go to Grainger market. I love places with lots of little…read moreindividual businesses. I was used to markets being places with cheap tat and someone with a thick Black Country accent yelling from a van about sausages, and it's just definitely not like that here. There are still veggies, butchers (and decent cheeses to boot), but there are some seriously talented craftspeople too. It's good for a look around even if you don't feel like buying anyth8ng, odds are you probably will end up doing so.

Fenwick is such a huge store! With an entrance on Northumberland street and one that opens onto The…read moreMonument as well as having other exits and entrances into different parts of intu Eldon Square...to say the least, I get very lost when I go in there. To confuse matters, there's also steps and stairs taking you here, there and everywhere! I much prefer Bentalls but I can say, Fenwicks does have a range of good name concession stands (which follow with the price tag), a make-up floor, some cute bits and pieces of stationary and randomly, some food joints which includes a sushi joint that kind of smells up the place. The layout is pretty confusing so I haven't ventured in too many times. There's wifi in here but you have to sign-up and it takes a while to be connected... The Christmas window this past year was pretty cool though (not sure if it was worth the queues or the aggressive shoving!) The building front from Northumberland street is a looker, if nothing else, Fenwicks can offer a visually pleasing building to admire.

I love Fenwicks! It's a fantastic department store with everything you could need under one roof…read moreand my personal go to place for a cosmetics and clothes fix! Whether it be perfumes,international foods from the food hall or homeware products Fenwicks has it all. There's a great choice of places to dine too including an American diner and Cafe 21 for those who literally like to shop until they drop. Plus what a bonus!! Every Christmas time they unveil their Christmas window (which changes each year) and flood Northumberland street with the cheery sound of Christmas music!

Despite being a good size over two large floors and a store one could even get lost in, as well…read morepointed out in the only other review for this store by Ben C, the size of this store is dwarfed by my local House Of Fraser store located at Manchester Deansgate, but the store second closest to me in Altrincham is smaller and less modern than this store, the modern feature is really important for a store in the 21'st century, especially in a shopping mall where they are unlikely to be restricted in terms of planning by restricted buildings etc, as is the case here with this branch of House Of Fraser being located in Gateshead. For me, being able to locate a House of Fraser (HOF) in a mall is incredible but this shows the size of the mall is just huge, for those who didn't know the Metrocentre in Gateshead is the UK's largest shopping centre. The floor seemed a little bit uneven in the stores, there seemed to be a slightly steep slope and individual store for every individual store/brand in the department store. None of the staff seemed too welcoming and friendly - a big let down. The store guide and menu right at the front of the store, which some locations such as Manchester Deansgate and Altrincham do not have is good, and saves you walking around the store for example to see what the restaurant/cafe inside actually serve, and it also helps you find what you want in the store too. A slight struggle in deciding an overall rating as I could argue for either a two or three star rating, albeit the three star rating in this case would be slighlt generous, albeit it is quite a maverick move to actually include a HOF in the mall, I feel this unique and interesting twist gives this branch an edge to just step over the mark and deserve a three star rating.

Ugh, I always get lost in here! There is no set path to follow, and there will always be an…read moreinstance where you are on one side of the store and the thing you need is on the other side. There are lots of clothing concessions like Barbour, French Connection, Ralph Lauren, Calvin Klein and more. The perfume department unfortunately doesn't have an end to it so if you hate being sprayed by the assistants, I advise you to enter through the upper mall or the car park and avoid the lower mall entrance at all costs. There is a pleasant looking restaurant on the first floor called Café Botanico which I will have to check out the next time I come down to Gateshead. Although it looked like the café didn't have their own toilets, so be prepared to walk to the other side of the store if you have to answer a call of nature. The stuff on the menu looks like traditional café fare like paninis, sandwiches and coffee. If you sit by the window, you get the view of angry drivers honking their horns at some of the lunatic drivers who come to the Metrocentre. I actually think this is quite amusing to look at because you will be relaxed in the centre and they will be stuck in their cars with rising anxiety levels and in the middle of bumper-to-bumper traffic jams. I do prefer Jenners and Frasers but this store isn't really that bad. It has just reopened after a facelift which has seen it gain lots more concessions and the aforementioned Café Botanico. All of the flooring has been replaced with birch planks instead of the old laminate. I also like the nice skylight that brings sun onto you when you go up the escalator.

The website's layout makes it simple to locate precisely what you need. It is well laid out at all…read moretimes.

Quite a large Next on this retail park with more free parking which is always fantastic! The store…read moreis very well laid out, the staff always smart looking and in general a clean and tidy store. When Next hosts their sales they certainly pull in the crowds by offering upto 75% off their items! A variety of stock ranging from mens and womens clothes, kids clothes and plenty of homeware items aswell!

This part of the shopping complex contains the Monument metro station downstairs.You can enter it…read morefrom Northumberland Street beside Zavvi or from the Grey's Monument entrance.There seems to be ever changing shops in some parts.At the time of writing there is two art gallery type stores and a Newcastle United store along with a card shop. Downstairs you'll find a hairdressers and it has a TK MAX which leads out to the basement floor in Fenwicks department store. It's not a wonderful place but a good shortcut through to Northumberland Street or to Monument metro station.

monument mall is a great little shopping centre LOVE tkmaxx…read more- some great bargains to be had all year round! - especially great selection of luggage for the holidays! they really do have top brand at very low prices

The store is amazing, it brings a cultural feeling into our town and makes it feel wonderful, like…read morea better world. The service is absolutely amazing, the workers are also so nice and understanding. The selection and varieties of furniture, food and decorations are amazing. The value is perfect, sometimes even a bargain.

This Ikea is one of the larger ones around. Situated right next next the Metrocentre, it is a great…read morelocation but this also means it can be crazy busy. If you've ever been to the Metrocentre you know that the traffic is hellish on weekends, so I recommend staying away then. Although it's very large it has a weird layout and feels rather cramped and squished together. Especially in the low-ceilinged warehouse which has laughably short shelves. There is a restaurant half way through the shop as per usual selling the favourites like meatballs and lingonberries but it's very dingy with no natural lighting. Some other Ikeas have windows in them but this one does not. I don't get why they added a "mezzanine" for the market hall. Could they have not just built more shop and put it there? It makes the warehouse more cramped and it's more effort using the lifts or travellators to go up and down. It is pretty good though. Every time I've been in it's never been as chaotic and stressful as the Edinburgh store and the stock here tends to be better than in other Ikeas. So although I've badmouthed Ikea Gateshead quite a bit it's still got its good points.

A good convenience store situation at the Brockwell shopping centre. It sells a good range of…read moretop-up type products, bread, milk, tinned food etc. As a newsagent it also sells papers, magazines and greetings cards as well as chocolate and sweets. It sells alcohol and often has promotions. Often the prices are higher than those at Somerfield at the other end of the shopping centre.