A very clean and pleasant experience. The great snow dogs…read moreare currently a big plus on atmosphere! Always something to browse here... great place to kill time

The Bridges was opened in the Eighties, turning what was several open-air streets into one covered…read moremall. In 2000 it was extended and with that, Debenhams was opened. There are several eateries and coffee shops in the Bridges, such as Krispy Kreme, Starbucks, Nudo, Caffé Nero, and because it's north east England, two Greggs outlets ;-) There's also two cafes in Debenhams and one on the top floor of Waterstones. There's a good-sized Tesco and an Iceland in the mall, as well as a M&S nearby, so you do not need to leave the city centre to buy groceries. Though not a part of the mall itself, three apartment blocks sit beside the Bridges. If you've got a small fortune going spare, there's worse places to live - the city's just downstairs! Despite recent regeneration, the outdoor shopping streets of Sunderland leave a lot to be desired. The mall is still the 'big city' part of Sunderland, however if you want more choice or more independent shops, it's worth taking the trip into Newcastle.

Dear Lordwhat can I say about this place? For starters it abolutely stinks! Walking around you get…read morethe worst smells, from fish, butchers and random other smells that are all mingled in under this one roof! To b fair there is a shop called quickstitch that i like to use now and again as the quality of stitching taking up jeans and shirts etc is great for the price but apart from that i can find no other reason to go into the inshops! Be warned, wear a peg over your nose before you venture in and be prepared for an overload of cheap tat on offer.

I kind of agree with the other reviews but there is one exception! There is a deli where you can…read morebuy savaloy dips and hot beef dips and it is LUSH! The best place to buy cooked meats etc and they are sooo cheap! Fresh ready made baps and pease pudding etc. Brilliant! They also do the nicest roast potatoes. Give it a try and I can assure you that you will go back xx

By far the best place in Sunderland for sweets. Every different type of sweet imaginable and even…read moremore!!!! you name it they have got it. The staff are always very helpful and friendly. The biggest choice of sweets in Sunderland!

Fab sweet shop full of hidden treasures! Brings out the child in youread more

I absolutely love this shop but only visit at certain times of the year as I often get carried…read moreaway! For anyone who has never visited, Dunelm Mill is a large shops which sells all sort of marvellous homeware, bed linen, furniture, kitchenware - basically anything you could possibly need for your home! As well as things you don't need but buy anyway just because they are pretty ;) In general the prices are reasonable even when there is not a sale on. The quality of the items which I have purchased has always been excellent, and on the rare occassion that I have had a problem, the staff have handled it well and issued a refund or replacement. Dunelm Mill often have some very good promotions on their bedding, which incidentally is the thing that I tend to shop there for most. They cater for all tastes - whether your home is contemporary or vintage inspired there's bound to be something that you need (or more often just want in my case!). Recently they have also started to sell online. Their web site is http://www.dunelm-mill.com . They do charge for delivery, though it is fairly reasonable at £3.95 for standard delivery or £5.95 for the next day service. They do have quite a lot of their products online; however, it is best to visit instore as they have more variety, and also the best end-of-line bargains tend not to appear on the website. Overall, Dunelm Mill is miles ahead of the more expensive homeware shops - great value, as well as offering durable and desirable homeware!

Run-of-the-mill goods (sorry - no pun intended), but that's ok…read more What is off-putting is the staff. Two out of 3 that i asked for help were not unhelpful, but you got the feeling they were annoyed at being asked. Not my favorite place to shop.

I love matalan as they always have lots of good bargains especially when they have a sale on. i…read morelove the bargain buckets becausw they often have lots of items for like a pound buy one get one free. i have always found they staff very friendly and the store always seems to be very clean and tidy. great for a good shopping trip and you end up spending hardly anything because they prices are so low!

I will say that I may be bias as I work in this store, particularly on the M Party section, so I…read morecan say that the staff work really hard to keep the store tidy and the queues down and the customers happy. I do shop here as well, especially for the jewellery as it is so cheap and I have seen the exact same thing in other stores for much less. I have also fallen in love with their knitwear range as it is so soft and does not irritate my skin.

Worst shopping experience ever. No staff, had to ask twice before they found someone to serve on…read morethe Butcher counter. So few checkouts on forcing customers to use self serve. I only had 12 items, yet had to wait for staff 5 times to reset till, disgusting. Won't be rushing back anytime soon.

Decent size supermarket in a slightly run down area which is being rebuilt after old estates near…read moreby knocked down. Has nice restaraunt and very friendly staff in the store, let down by female in the petrol station who has a dislike for working with the public

This is like the secret charity shop of Sunderland Sea Road has only got a couple of charity shops…read morebut they're much better than any of the ones in the town. This place sometimes has some proper vintage which is always good!

Eleven is a designer clothes shop…read more They have recently bought the rights to sell Stone Island, this means they are the only shop in Sunderland with Stone Island Apparel. They also sell Hugo Boss, Ralph Lauren and Fred Perry. The store is very spacious and has 2 floors. The building is very big and old with hard wood flooring, there are a lot of old cult pictures and merchandise decorated around the store.

Eleven is a premium clothing retailer which specializes in selling high end clothing. Many of the…read moredesigner labels Eleven sell are well known for their quality including Hugo Boss, Ralph Lauren and Stone Island. Although the items Eleven sell are undeniable quality the same can not be said for the lethargic customer service, their depleted stock levels and their online presence. On numerous occasions I have browsed their website, viewed an item I would like to purchase (with the website clearly stating the availability of the item including different sizes), only to find upon arrival to the physical store that they have sold out of the item, even though the website states the item is in stock. For example I wished to purchase a Paul Smith jumper, the website said the jumper was available in small, medium, large and extra large, however when I entered the tangible store Eleven only had medium in stock. I do question whether the relevant clothing is actually available in Eleven or just a marketing ploy to attract customers to buy other related items. Another issue I had was with the websites misrepresentation of their opening times. The website states the opening times as 9 - 5:30 Monday to Saturday. However based on past experience the shop does not open until 9:30, what poor service. In conclusion to this review I would recommend not using their online presence as an indicator on their stock levels/opening times, rather to phone the shop directly to make enquiries. For any potential customers interested in the world of designer labels purchase from reputable stores such as House of Fraser. Thank you for anyone who has taken the time to read this review.