Not trustworthy and certainly take no accountability for their mistakes. Also Brice and Karson…read moreemploy people to came to my home who did not have proper skills, needed the installation manual and brought incorrect parts. I'll look elsewhere for any further needs. I'm also elderly with limited money and felt taken advantage of

Why do you insist on covering a lie with a lie…read more First, Why are most wood burning stoves not UL listed? There are several standards that wood burning stoves must meet. UL listing is not a required standard for stoves, so most manufacturers elect not to have that testing done.. The UL laboratories are a private nonprofit organization that some manufacturers elect to send their products too. This certification can be costly and because the certification is not necessary for wood stoves, most manufacturers do not submit their product to Underwriters Laboratories for approval. There are only three wood-burning stoves that are UL listed Second, the only certification needed is when you install a new wood stove and that requirement is a stove certified by the EPA Third, older wood stoves are grandfathered in and there is no fire code that exist that states that you must upgrade to a new wood-burning stove when you buy or sell. If you do change out the stove, then it must be upgraded to an EPA certified stove Finally, there are manufacturers data plates that are on wood stoves that show the minimum clearances from stove to combustible materials. This particular stove met all the minimum distance requirements to combustible materials. Yes, the fireplace surround was ugly, however it was a cement fiber board that is a non-combustible material. In addition, the stove flue was exposed for the first 5 feet and is of a triple wall design which has a higher heat value. So I stand by my claim that your inspections are fraudulent, froth with misinformation, with intent to upsell or some new products to the person's home that you inspect.

I really wish we had found these guys sooner. Joseph is professional, kind, and thorough, and we…read morefeel very confident in the work done as well as the work scheduled to be done. The risk of fire is no joke, and we are looking forward to using our fireplace next winter with the confidence it will be safe to do so.

Quick response to measure and quote... Window shades came…read moreout awesome. Install was quick and clean. Cutdown on the glare inside the house.

Hi All, Had some work done by Winters on our pellet stove…read moreand cleaning a few years ago. Was done well but took 2 visits. We decided to revisit Winters for window / pellet stove cleaning. They arrived on time and got right to work. Randy and Reese were complete professionals and cared for our house. Wholly poop Randy climbed on a 12x12 pitch roof 35 ft up roof with just a ladder and serviced out spark arrester and exhaust. Damn impressed. Reese climbed 25 ft on extension ladder to clean our cathedral windows and returned several times when he saw a bit of debris. All came out perfect in the afternoon sunlight. Can't say enough good. Will have them return in a few months for a repeat.

I have been so very pleased with James Winters and Winters Stoves. James is very good at answering…read morequestions and returning texts and phone calls. We just had a new cast iron propane stove installed, and the process went very smoothly. The technicians, Mark and Ethan, were just the best. They are knowledgeable and so personable. They were able to quickly resolve a small fan issue. They went out of their way to stop by to help. That's quality service! I heartily recommend Winters Stove in Sonora.

Be aware of thr horrible customer service -- especially the lady that answers the phone. If she is…read morean owner, shame on her and I hope she can find some happiness in life. If she is an employee, fire her. By the time I checked to see if they were a part of the Better Business Bureau, it was too late -- and of course they arent!

Good service, on time, but booked way out for an appointment so plan ahead................. Highly…read moreRecommended....

We're relieved to find someone who is ethical, efficient, and an all-around good person! We had…read moresome bad luck with a chimney sweep guy a couple years ago, as we started a fire in the woodstove after he was finished, and we had a chimney fire! First time for me...scary. Then last year we had a different chimney sweep person, and they took much longer and charged considerably more. So, yeah...we're happy! Su & Mike, Runamuck Ranch, Pine Grove, CA

I just had my chimney cleaned this morning and was very impressed with Spencer. He was on time,…read moreworked quickly and didn't leave any mess! I will continue to use him in the future.

Steve cleaned my fireplace insert/ chimney and in all the many years I have lived in this house it…read morehas never burned so well. He did a very thorough job, was friendly and knowledgeable and the price was much lower than my previous cleaner who did not do a good job. A number of weeks later the fireplace began smoking because I had knocked a part out of place with a piece of firewood. I called him and he came over immediately, righted the problem, reinspected everything and charged me nothing.

We needed a wood burning stove removed and paid Soot Brothers $175 in advance to give us an…read moreexpedited quote. We never received a quote or heard back from them. It's unclear if they ever even went to our house to assess the job.

His services and quality of work are top notch!! Very friendly, personable, professional and clean…read more He's making us a hood and looking forward to having the finished product. I know he will not disappoint.

Got my fireplace running and replaced the switch for it also. Quick and great service for the…read moreDiablo Grande and Patterson area.

Great service. They came out identified an issue with my flue cap and fixed it. It had been…read morebanging for 2 years. In addition they cleaned a ton of soot from the flue. Cleaned up as well. Family business polite and responsive. I highly recommend

More lies and yes the Epa said you lied about model number and yr…read more Your work is crap I paid what you asked with no hassle you even out a gutter on with one nail that fell off next rain storm as it was held on with only one nail Just spent a 1500 to fix your leak as Landreth roofing said u did seal around Chimney The cap u put on Chimney let's all the rain in as you put on one that was to small AND I DONT LIE HOPE YOU ENJOYED THE CRUISE YOU HAD FROM MY HARD EARNED $ THAT I HAD TO TAKE OUT A LOAN YO PAY YOU MY RECOMMENDATION IS GET MORE THAN ONE ESTIMATE LEASSON LEARNED

Quick response, good communication. great cleaning job. friendly service, reasonable pricing.read more

Good service, friendly, quick, and did a good job. A little expensive, but better than doing it…read moreyourself if you don't have the tools or time :)