Took in my GMC Acadia for a thermostat replacement, spark plugs, and transmission fluid…read morereplacement. They did a great job, only took them a day, and the price seemed to be really good. I would definitely take my cars back to this mechanic.

I returned a U-Haul and car dolly here. I wanted to drop my dolly off first so I could unload the…read moretruck. When I asked for help getting the car off the dolly, they replied, you have to do it yourself, that's why it's called You Haul." I unloaded the car myself and would have been fine with that, but the passive comment was rude and unnecessary. Unfortunately U-Haul doesn't always give you an option of pick up and drop off, so I had to go there. But based off their attitude I certainly won't use them for any other auto repair needs.

We had an unexpected 5 inch bolt fly into the side wall of my Porsche tire on 1000 East and St…read moreGeorge Blvd, piercing the tire. Thankfully it was right down the road from Bracken Auto. Eric McDonald helped us (service manager) order a tire from out of town, and the owner "Super Dale" drove us to our hotel to stay the night. Before 10 am the next morning, they called and had it all ready for us. It was a tender mercy that the car wasn't damaged, no one was hurt, and the folks at Bracken were there to help and go Beyond the Call of Duty to help people unexpectedly stranded. And they were over $100 cheaper than Big O tire down the street. Highly Recommend!

Can't say enough nice things about this shop. Excellent service and customer care…read more They have helped my daughter who attends Dixie a few times since semester started. I am so thankful. After driving in this weekend I needed to pop in and have a noise checked before getting back on the road. I was in and out; no charge for attaching loose bracket underneath. Thank Bracken team!

Great service! Reasonable prices! My car broke down and…read morethey came out in under an hour! I would recommend this company! Thank you guy!!

Our rental car's power steering gave out in the middle of a camp ground in Hildale. After a million…read morecalls with enterprise we finally got hooked up with HD. Dave showed up right on time, found our camp ground (which we could barely find) and let us ride back to St George with him so that we could get a new rental car. He was super professional, efficient and gave us a mini tour of Utah during the drive. Dave turned our vacation around. We were literally completely stuck without him. 10/10 experience.

BEWARE!! LOOK AT THE DATES ON THESE REVIEWS! The trajectory is steeply downward. We had good…read moreexperiences back in 2020-2021, and it's been a nightmare every time since the dad left. By nightmare I mean actually damaging two of our vehicles, returning them filthy inside & out, broken parts, etc. Sebastian does nothing but run interference apparently. Promised returned calls from the owner never came. Burned through new tires to the metal wear bars in less than 200 miles because they didn't get them aligned. And the claim on their flyer says "We work on everything". They may work on it, but that doesn't mean they return it in better condition. Stay clear.

We recently bought new tires for our son's 2022 Ford Bronco. Unfortunately, the tire shop couldn't…read moredo the alignment because they didn't have the technology for his model. I called around, and none of the usual places--Big O, Discount Tire, etc.--had the proper equipment. Then I called Hummel, and they were happy to help. They had the right technology and were able to get the job done. Yes, they were a bit more expensive than the chain shops, but those places couldn't do the work at all--so it was absolutely worth it to have it done right. This place was awesome. Not only did they complete the alignment, but they also performed a full inspection and emailed me a detailed report. The staff was super friendly, and the work was completed in a timely manner. If I ever need out-of-warranty work, I'll definitely be coming back.

Great shop. I took my vehicle into them with air conditioning issues. They worked it over and did…read moretheir best. Air conditioner works better but I also was given a clear diagnosis as to potential future issues which I really appreciated. I asked if they worked on VW's because a lot of shops won't touch them. They fixed the issue on my VW quickly and at a lower cost than I was quoted by a competing foreign auto shop. I had a great experience with these awesome people.

Charged my son double what it should have been for an alignment and didn't even get it close.read more

I'm sorry that this was my second choice. It should have been my first choice I called another…read morecompany that said, "I don't work on Fiats." I said, "but it's not really Fiat related, I just need something removed and I don't have any tools." The guy just repeated, "I don't work on Fiats." So I called CT Automotive. The nice man said, "come on down and I'll see if I can fit you in." Not only did he fit me in, he took my car in immediately, and fixed my problem. He did it with a smile and didn't fuss about the kind of car I have. I am not from St. George, but I come up often from Las Vegas. There were cars everywhere which show me how awesome this business is. I recommend going to CT Automotive and can say that I'll be happy to bring my car back if anything needs fixing. Especially if I'm going to be in town for a while. Thank you CJ Automotive for making my day smoother than it could have been.

Took my 1997 GMC Suburban in because the oil pump / gage was reading low pressure but other than…read morethat it was running awesome, two weeks later after he said the pump is working but the gage is broken, " it's a gm, it has oil, it's fine just drive it" he fixed some other minor stuff ( not what I asked him to do ) he said it was safe to drive. I took it home and a week later I went to wards my friends place and as I got on the freeway the motor seized, took it back to get it fixed and even offered to help pay for his misdiagnosis so i could get the engine repaired. a month later and it's in even worse shape after he checked it out. Not once has he even dropped the oil pan. Not a mechanic, more like a lube shop hack. I wouldn't trust him to change the fluids in a car let alone trouble shoot real issues

I discovered my car had a dead battery on Sat, 8/26. I subsequently found out it was so dead it…read morecouldn't even be jumped, so I was going to need a tow to the dealer's or a mobile mechanic since I don't have the tools to DIY. The car's a '19 Volkswagen GTI with a battery management system that requires the computer to be updated / coded with info from the new battery using special diagnostic hardware and software...it's high maintenance. I started searching online for a mobile mechanic Sat evening, sending quote requests to 5 mechanics. One mechanic never responded, one said they'd respond but never did, and two said they couldn't provide service (because of aforementioned battery system complexity). Jake replied on Sun and within 18 hours of when I initially sent the requests, and was then in regular contact on Yelp and via phone the next day collecting and exchanging info. He gave a reasonable quote, which included the battery at cost and plus a range based on his hourly rate (including travel time and labor). Mon (8/28) evening Jake bought and installed the battery, but wasn't able to do the recoding because his main diagnostic tool had been sent out to get updated, and his backups weren't compatible with my car. He promised to return to do the coding at no extra charge. He returned on Wed only to find that the Volkswagen car group had been removed from his updated diagnostic tool. He immediately bought the necessary hardware and a corresponding software subscription. On Fri 9/1, he returned to my house, updated the computer system with the new battery's info, cleared any battery-related diagnostics errors, and checked all other diagnostics to ensure everything was functioning properly. I know this is a long review, but I wanted to emphasize that this was not your normal battery replacement. Despite the complexity and challenges, Jake honored his commitment, completed the job, and went above and beyond. He is personable, professional, communicative, thorough, as well as obviously very knowledgeable about his trade. His actions matched his words and promises, demonstrating that he is honest, fair, trustworthy, and just a "good guy." He is definitely the person you want working on your vehicle/s. I would highly recommend Done Right Mobile Mechanics. Thanks, Jake!

The full review is in the pictures since I had too much to say and warn potential customers about…read more Jake claimed to take it to multiple suspension experts so they can all brainstorm together what should be done to fix the horrible wandering issue with my truck. He only requested that I pay for one of the technicians work to adjust my rear axle slightly (about $500) and that this was all for that other shop and nothing was being charged for himself. When I got my truck back that adjustment didn't do a thing to fix the issue. Then we both took the truck to another alignment shop and the technician there said he was positive the ball joints the previous mechanic installed were faulty or installed wrong. That alignment specialist specifically was adamant about the ball joints requiring to be replaced with stock ball joints and not aftermarket upgrades like they had done. I wanted to follow that specialist's recommendation but Jake said not to trust that specialist because he was, I quote, "a parts changer" and was just going to waste my money like the other mechanics and he said he wanted to do the job himself and not use that specialist to change the ball joints. When I kept hesitating to allow Jake to use aftermarket Ball joints he specifically told me that if those Dynatrack ball joints did not fix the issue, he would pay the the parts out of his pocket and replace them with OEM ball joints. So I went ahead and trusted him. The parts were replaced and he kept the truck for a week to drive around and wear the parts in because the wandering still wasn't going away. After that week he handed the truck back to me and the wandering was worse than ever. He also claimed that he wasn't charging me for the labor time he spent driving my truck to wear the parts in but that he would appreciate it if I would pay him $500 for the fuel he spent on it. This was prior to the diesel fuel spike so I figured it was still partially for his time because I myself can't spend $500 in a week in fuel towing with that truck daily. However not only was my truck still wandering very badly when he gave me the back but when I was hitching my trailer up to it a day or two later I realized that the brand new Banks tail assembly pipe that I had just installed on it a month ago was missing. When I called to ask about the pipe figuring they must have just somehow forgotten to put it back on he told me he would ask the other special technicians for it because they themselves never touched it or had it. Well he claimed that non of the other technicians from other shops would fess up to it so he would pay it out of his pocket and just forget about the $500 fuel charge he was charging me for. That brand new pipe cost me $550. At this point I had lost all trust. Now I started doing research on line on my own asking for help on social media on pages with people with the same trucks. I posted a video of the new track bar still flexing and they basically laughed at me accusing me of doing the improper work myself because the track bar was flexing due to it being installed UPSIDE DOWN. When I asked how I should fix it and that I paid someone to do it they gave me insertion how to fix it myself and told me to immediately fire that mechanic. Unfortunately it still didn't fix the wandering issue so I tried another local mechanic in town to try and hopefully fix the issue. That last mechanic basically shook his head and told me, and I quote "I feel sorry for you". I gave him the receipts of the work Jake had done and he told me I was basically being milked. This new mechanic took me into his shop while my truck was on the lift and showed me exactly what those new ball joints were doing to my wheels by trying to force the tires manually. He not only switched the ball joints for me fixing the wandering issue but he did it in half the time the Jake charged me for. Now if I was being purposely charged extra to be swindled or I was charged extra hours due to lack of experience, I will leave it up to the reader or the next unfortunate customer this happens to. Either way you look at it it still comes down to unethical practice since my work towing rig could inevitably cause harm to anyone in the vehicle as well as anyone around me on the road with the amount of horrible wandering and improperly installed parts it had. I have waited many weeks now for a response and for the promised reimbursement for improper installation and have not heard a word or response to my text message or voice message I left with his other shop technicians since now when I call he never happens to be available to talk. So at this point I don't expect any reimbursement for my loss. My only hope is that no one else receives the experience I have had and looses thousands in wasted money.

Great service, helped us out in a pinch. We were on vacation and headed back north towards home. We…read morehad a wheel bearing go out. Hurricane Repair got us right in and fixed it within an hour. Great service! Got us back on the road quickly.

Was visiting Zion NP and picked up a nail in a tire. Hurricane was the closest place to get…read moreservice and Hurricane Auto Repair was my first stop. They helped me out quickly and at a reasonable price.