I went for a routine cleaning and exam. They said that my insurance was good with them. They did a…read morecleaning and exam. The dentist found a very small crack in one tooth which he filled in like 10 minutes. At the end I asked. on the way out before I left if I owed anything and was told no. Today, 2 months later I was hit with a $229.00 bill?!!! Not only do I feel like I was deceived, but I feel like their practices were unethical because I was not even given an estimate before the filling. I'm not happy with their business practices.

Ben Lomond Dental is great. The staff there is amazing and Dr. Larsen is very personable. I truly…read morethink that he cares about his patients and their wellbeing. I have been going there for about 10 years and have never had a bad experience. Also Annette (cleans teeth) is such a sweetheart I really enjoy our talks!!

I don't take a 1 star review lightly. But though the dental care was fabulous, we have been…read morecompletely stunned by an instance that leaves us warning everyone we meet never to do business with this office. We have never been treated so badly by a medical office (although they are very nice people in person, and probably good people overall, they are careless and clueless as to how their business practices affect their clients.) We tried to pay our $1800 bill with a medical FSA card, money we put away for medical expenses. But these cards can take time to process due to needed receipts required from past transactions. I kept the office updated on the status of this and they said they would work with us. These weren't payment arrangements, we had the money to pay. Every medical professional we work with understands how these work and provided the payment is scheduled, they work with us since we aren't just degenerates dodging our medical bills. The office apparently got sick of waiting and sent us to collections. They use an extremely aggressive collection agency, Bonneville Collections, who treat people terribly. They used the contracts we had signed to exploit their legal right to charge us huge amounts of money and actually sued us and obtained a judgement for $3800. I called Dr Hess' office and asked to pay them directly and they declined, knowing what the collection company was doing. I explained the damage this was causing and they simply did not care. (Companies will say it is out of their hands because they don't want to be bothered with retracting an account from their collection agency.) This was a huge hit for our credit, our finances and our confidence in how some people choose to do business. Please, if you choose to do business here, consider following the advice that a lawyer I spoke with gave to me. You do not have to sign the agreements saying you will pay fees up to 40% of the bill in case of collection. Change it to something fair like 18%. (And you do not have to sign the arbitration clause. These clauses are not in your best interest.) A collection agency-happy company like this one who uses the most ruthless agency can totally mess up your credit just because they legally can...because we sign things thinking we have to. Even when you have the money to pay. I don't know about you, but when I walk into an appointment and hear "your insurance has been processed for the last several appointments and you owe $1800 now", I want to work with someone who won't offload me to collections just because I need to free up my medical card. Could I have helped this situation? I'm sure there are things I could have done to make the process a bit quicker. But, let's recognize that medical billing and insurance, in general, is a paperwork nightmare already and that there is a big difference between people who won't pay and people who are trying. Why be litigious and heartless about it? It really does make all the difference.

We have been seeing Dr. Hess for 8 years now and have always been happy with his office. We have…read morenever had to wait over 1-2 minutes in the waiting room for an appointment. I appreciate that they run on-time and they have such friendly dental hygienists and staff. My nephew had a dental emergency while visiting us from out of state and Dr. Hess got him right in and took care of it. Great service!

My family and I have been going to Oak Hills for years. Dr. Zeh and Dr. Flint are highly skilled…read moredentists that operate a practice that is first-class professional, yet it maintains a welcoming, patient-focused, and caring environment that outpaces any dentistry practice I've ever been to. The medical and clerical staff are equally remarkable. I would send anyone here for cosmetic or family dental work. My family member has implants done by Oak Hills and they are beautiful. She has a smile because of their dedication to excellence in practice and what the patient's wishes are.

Great clinic and staff. Would highly recommend. Quick to return calls and get you in for an appt.read more

Dr. Chaston and his staff are amazing! They were so caring with my sister who has dental anxiety…read more They were so understanding and calmed her through the entire process.

Dr. Chaston took great care of both my husband and I. We each needed implants, but I had to have a…read morebone graft and sinus lift before my implants could be placed. Reve and his wonderful office staff were kind and patient every time I came in, and they did a fantastic job for a really good price compared to a lot of other places! I was not in pain even once sitting in his chair. I am happy I went to him for help, and would do it again. He helped when I thought no one could. Thank you Dr. Chaston!

This truly was the best dental experience I have ever had, and trust me - I've had massive…read morereconstruction in my mouth (from a car accident) resulting in lots of work and procedures. This office is hands down completely different than others in the best of ways. From the family feeling you get when you walk in, to the attention of Dr.Godfrey and his team have, (especially making me feel comfortable and being patient with me)- Goes above and beyond and speaks volumes. They genuinely care. At my cleaning appointment, Janell was my hygenist - She was AWESOME! Both personality and provider wise. The best cleaning I've ever had ( and normally I push these off until I can't anymore). Do not recommend Then when I came back for my treatment today, both Assistants (Nancy and Lindsee)were there to accommodate my anxiety and really did a GREAT job prepping me for my work. Janell also took the time to come check on me - So caring Dr.Godfrey is very knowledgeable and attentive while having a big heart. He and his team have earned my loyalty and can't thank them enough.

Dr. Godfrey and his staff are some of the most incredible people. I take my whole family here for…read moreexcellent service.

Dr. Healy is an experienced dentist who provides a pleasant and enjoyable experience for his…read morepatients. His team provides friendly service in all aspects of the clinic. The secretaries are nice and make sure you're covered for your next check up. The dental hygienists do a great job of cleaning your teeth and taking X-rays. The environment is very clean, comfortable, and kid friendly. There are tons of magazines for kids (and adults) to read while they wait, or they can select a VHS to watch. After check ups, children receive a coin to select a prize, and are also given coupons to the surrounding restaurants in the area. Dr. Healy provides several treatments and is very experienced in his work. His clinic is well run and friendly. I would definitely recommend him as a dentist to go see.

Snakes. I had never had a cavity in my life and they tried to tell me I had over 20. Same happened…read moreto over 10 other teenagers from our school program that were brought there. They tried to foot our parents bills that were thousands of dollars and our parents had no way of seeing us as it was a rehabilitation program. Complete scam they were running.

DR Cox DDS has done 90%of my dental work and I won't go anywhere else. I had to have a full top…read moreDenture at a young age and he didn't BS me like the other dentist I consulted with who told me this and this can be fixed and cost thousands of dollars but I would need to come back and have more dental work on the same ones. He told me the pros and cons of getting dentures and that I would continue to pay for dental work that would cost a lot of money. Let me decide what I wanted to do. He pulled the few teeth I had left out and I had my denture the same day. I healed fast and no one can tell I have them they done amazing work on making them fit perfect and look real. I won't go to another dentist. Wait time is very short everyone that works there is super friendly. Their office is clean and even has a little area for the kids to play while they wait.

Dr Christensen is sincerely one of the most honest, nicest, most caring and best Endodontists (root…read morecanal specialists) I have ever met. I know someone personally who works there for him and she says that they will often stay late to try to accommodate people who are in pain. A lot of doctors seem like they really care about their patients, Dr Christensen truly does care.

Great experience. I was so nervous to have my first ever root canal and it was a breeze. Dr…read more Christensen was very friendly and explained everything to me. It was nice to be given a clear explanation and all my options before just going in and doing it. It is nice to know that he cares about his patients and not just the money. I would recommend Dr. Christensen to anyone.