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    Reve W Chaston, DDS - Layton Implants

    5.0 (3 reviews)
    Open 8:00 am - 5:00 pm

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    4 years ago

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    Oral & Maxillofacial Surgeons of Utah - Entry

    Oral & Maxillofacial Surgeons of Utah

    4.2(6 reviews)
    1.2 mi

    We have had good and bad experiences with this location. A few years ago, my husband needed a…read moremolar pulled. We were referred to OMS by our regular dentist and didn't have a specific surgeon in mind so we were assigned whoever was in the office that day. My husband did not want to get a replacement tooth put in right away because we were planning on traveling and the required schedule would not have worked for us. When the surgeon consulted with my husband, and found out that he didn't want an implant, he appeared to dismiss any questions my husband had and just pulled the tooth and left the room. Soon after, my husband began to have issues with bone erosion in his jaw inside the hole where the tooth was pulled, and the hole would not heal. We consulted with our regular dentist over the next couple of years to try to repair the damaged tissue, clean up the bone area, and treat with antibiotics for the repeated infections. In addition, we tried more aggressive measures including hyperbaric treatments and IV high dose antibiotics to get the bone infection under control. After researching which surgeons our health insurance company would work with, my husband returned to OMS to consult with Dr. Chandler. He ended up performing surgery to extensively clean and repair the tooth hole area and try to stop any further erosion of the bone. So far, that seemed to be the solution for my husband. Dr. Chandler was patient and helpful to help find the answer to the problem that seemed to have originated at the same office with a different doctor. Lastly, our experience with the billing department was not very good. They worked with our health insurance to bill the surgery which was good, but they kept billing the wrong codes for the anesthesia. It ended up taking 9 months of back-and-forth to get the bills settled. In the meantime, OMS would send us monthly bills showing accumulated interest on the unpaid balance. Luckily all the interest was written off in the end.

    Words cannot adequately express my appreciation for the successful outcome of my dental implant…read moresurgery. I am deeply grateful for Dr. Hall's commitment to excellence and the compassionate care provided by he and his entire team throughout my journey. He took the time to answer my questions, address my concerns, and guide me through the process with skill and kindness. Dr. Hall has enabled my confidence, self-esteem, and has made a positive impact on my life. Thank you Dr. Hall and your entire OMS team!

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    Oral & Maxillofacial Surgeons of Utah - Patient Exam Room

    Patient Exam Room

    Oral & Maxillofacial Surgeons of Utah - They are Hiring

    They are Hiring

    Oral & Maxillofacial Surgeons of Utah - V. Patrick Hall, DMD

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    V. Patrick Hall, DMD

    Davis Center for Oral and Maxillofacial Surgery - Wisdom Teeth Utah - Dr. Paul Benson's office

    Davis Center for Oral and Maxillofacial Surgery

    3.5(2 reviews)
    0.9 mi

    All 3 of my kids have had their wisdom teeth removed at this office by Dr. Benson. This last one…read morehas been the worst. The other 2 went off without a hitch. Dr Benson was nice. The staff was nice for the consultation and the procedure. The older receptionist lacked some business decorum and was slightly rude to a caller I overheard while in the waiting area, during my childs procedure. As I was amazed that within 20 min they came and told me they were done, I expressed this and she said that of course it doesnt take long, he does this all day. Not in a nice attitude. The other times I did this with her big brothers they had me park over by a side entrance and brought me back to my child in the recovery area, so that is what i was expecting, but they had changed their protocol, which is no big deal, but they kept saying this has always been their proptocol. I felt like i was talking to an alzheimers patient. The tech that brought my daughter out gave me the instruction to give the patient ibuprofen right away before the numbing wears off, but those weren't in the pre op instructions, or I would have come prepared to do that. They have to wait until after the surgery is complete to send the RX over to the pharmacy, since it has narcotics in it. I get that, but they also tell you to give the narcotic within 1 hour after the ibuprofen to be ontop of the pain, but that was impossible, because the rx has to go through the DEA, as both the Pharmacy tech explained and later the older receptionist explained when I called back wondering if the rx had actually been submitted. Walgreens couldn't find it in their system. It took well over an hour and my daughters pain even with my OTC ibuprofen is already at an 8 within 20 min of getting home. My daughter is going through a lot of unnecessary pain. It would seem to be more logical for the doctor to administer the first dose of some kind of anti inflammatory while they are in his office, so that while we go through the process to get the pain meds, our kids dont have to be in level 8 pain, waiting for the inevitable DEA process, which the surgery office is fully aware of, but didnt warn me about. They say to call if you need anything. I called the office when Walgreens couldnt find the prescription and the older receptionist confirmed with me that it had been sent electronically and when i said Walgreens didnt have it yet she condescendingly said that the controlled rx has to go through the DEA, so it takes a while. I reminded her of the dosage timeline that the tech at their office told me that we were supposed to give ibuprofen right away and to give the narcotic within an hour later and that timeline was impossible. She said she didnt know what to tell me and to just give her some OTC ibuprofen that she was sure i had around the house. Rude. I now know what should have happened, but I dont feel like its my responsibility to know what they know before I need to know it. They should have told me pre-op. Very very disappointed

    This office is awesome! I've seen Dr Benson several times to have implants placed & follow-ups. The…read more1st time my BP was thru the roof & they were cautious & determined to lower it so they could do the procedure. They were able to lower it so the implant could be placed. It took time & patience on behalf of everyone. I had zero problems & very moderate discomfort that only lasted a few hours! My 2nd implant went so smoothly (losing 40lbs made a huge difference in my BP, BTW.) Again little discomfort & excellent care! When I felt there was an issue with the implant, they saw me right away! They care! I've even called about a possible issue with TMJ & where do I turn. Over the phone, I was given some reasonable advice, yet I was told they'd be happy to make an appointment to see me. At the end of the call she said "feel free to call again." I could go on they are that great!

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    Davis Center for Oral and Maxillofacial Surgery - Dr. Paul Benson - Wisdom Teeth, Dental Implants Layton, Utah

    Dr. Paul Benson - Wisdom Teeth, Dental Implants Layton, Utah

    Davis Center for Oral and Maxillofacial Surgery
    Davis Center for Oral and Maxillofacial Surgery

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    Reve W Chaston, DDS - Layton Implants - periodontists - Updated May 2026

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