Update: Unfortunately, RNALDI's claim for insurance coverage was denied by their insurance due to…read more"There is no coverage for property that needs to be repaired or replaced due workmanship; therefore, there is no coverage for your claim and no payments will be made. A denial letter is forthcoming. " - FrankCrum General Agency 07/23/2025. Not because they weren't responsible for the installation, but because they are not insured for negligent workmanship. To directly address their continued claim they were misled and a rogue employee performed the install, we have on camera Ricardo Naldi (the registered owner) coming to my home to bid the job, and then himself and three other employees on the following days coming in RNALDI branded T-shirts and in an RNALDI labeled vehicle to perform the install. No one was misled; RNALDI had every opportunity to inspect the site and perform an assessment of the materials to be installed. They sold us the glue and the vapor barrier as evidence by the checks they endorsed and cashed. The result of the work speaks for itself. We relied on their alleged expertise and professionalism, as well as their assurance that their work was insured. I am not sure why either Ulysses or Ricardo continue to state here misleading information or deny responsibility for the work they themselves performed. We will now pursue other options in order to remedy this situation.

Went to great lengths to get my job done the way I wanted…read more On Time - On Budget and a perfect finish Thanks

I was in the market for a kitchen, master bath, and floor remodel in my home. I have lots of…read morefriends in construction, but I was wise enough to know better than to hire "friends" to do the job. I am extremely picky and OCD when it comes to detail and cleaning. I used Better Business Bureau to find local remodeling companies. I did this because I trust the BBB and I wanted a company which I would not pay if the job was not completed in accordance with the contract and my expectations; also, another reason to not hire a "friend." I called several companies and among all my projects, I had 11 quotes. I did not choose the cheapest. I chose the company that was the most responsive and seemed eager to do my work. I am glad I did. I choose Tile Metrics, located in Oviedo. I went to the shop and met with staff. My wife and I were able to choose all our products from this location. The store seems small and quite busy. Don't let that fool you. They have so much product and ideas to offer. Now to the important part. From beginning to end, the company stayed in contact with me. They emailed and sometimes called me almost daily to coordinate work, projects, and keep me informed. This was exactly what I wanted. They are also a one-stop shop in that they do almost all the work themselves. No separate contractors to deal with, just one single point of contact. Most of the work was done by an in-house crew, which if you do not know, is very important. The worker men that came to my house were clean cut, polite, professional, and did top notch work. Can you imagine having a remodel with almost no complaints? All you hear are horror stories about remodeling your home. Tile Metrics took care of everything. They did all the flooring in my house, including removing old tile and hardwood floors (dustless), new kitchen quartz countertops and back splash. Moved plumbing and electrical. Installed new toilets in 2 bathrooms. And a complete master bath remodel with everything new. The work was done quickly without delay. Once they started, they stayed on my project until it was done. For the parts of the projects they did not do in-house, the subs were equally good. As for price, they were fair and probably in the middle to lower end of all my quotes. I have no complaints, which is rare of me. I will be hiring Tile Metrics again in the future to complete more projects at my home, as soon as I save up more money.

Do not trust these guys! We've now had to hire another flooring company to remove the damaged…read moreflooring Tile Metrics put down and install new flooring the correct way! Tile Metric did not use a moisture barrier which was clearly stated on the box the flooring came in. They flat out refuse to admit to their mistake and fix the issue. This is costing us a lot of additional money for something that should never have happened.

Just went in and ordered some carpet with Wes.. Todd the new manager of this company took the…read moreinitiative to make a bad past installation experience right. Very appreciative of them for doing so! If have any flooring needs, I'd recommend stopping in, ask for Wes, and let him help you from beginning to end! Thank you Wes and Todd for the great professionalism! Hint: stop and pick up some sweet tea for Wes before you go! You just might get the deal of a lifetime! :)

Getting ready to in stall our new title floors Mark was very helpful. I will be so ready to get rid…read moreof our old flooring! I highly recommend this store for your Floor needs!

Carpet One and their team of contractors are the best set of professionals that I had the honor of…read moreworking with. They were very accommodating to our needs and helped us turn our kitchen and living area into a much more modernized and spacious area. In addition to the kitchen remodel we had them put new flooring down throughout our place. Andres and Jose worked within the given timelines and always communicated to us often with updates. Our countertops and backsplash patterns were matched to perfection!! I look forward to using them for our future bathroom remodels as well. Here are some before and after pics.

It's a long review but worth the reading.I recently hired Carpet One and Home to complete a…read morecomprehensive remodeling project for my new home while I was living in NY that included new flooring installation throughout the home, a full kitchen renovation, bathroom upgrades, installation of light fixtures, and several custom projects. From the initial consultation with Andres through the final walkthrough, the team demonstrated professionalism, expertise, and a strong commitment to quality.The flooring installation was completed with exceptional precision. Andres provided expert guidance on materials, finishes, and maintenance options, ensuring the final selection was both durable and visually appealing. The process was efficient and minimally disruptive, and the craftsmanship is evident in the smooth transitions and flawless detailing across every room.The bathroom upgrades were handled with care and precision, focusing on key features that make a noticeable impact. The newly installed tile work is clean, modern, and expertly aligned. The resurfaced cabinets offer a refreshed, high-end appearance, and the addition of sleek glass shower doors enhances both the functionality and openness of the space. These updates brought new life to the bathrooms, balancing style with practicality.The kitchen renovation was thoughtfully executed and delivered outstanding results. The resurfaced cabinets completely transformed the space, giving them a fresh, modern appearance without the need for full replacement. Paired with new countertops, updated fixtures, the kitchen now feels elegant. The updates elevated the aesthetics. In addition to the main renovations, the team managed the installation of new light fixtures, fans ,chandeliers, sinks, mirrors, shower fixtures and sink fixtures that I had purchased separately. They went above and beyond to accommodate delivery directly to their store, ensuring the items were received safely and remained undamaged. Andres, in particular, provided outstanding support throughout this process, demonstrating professionalism and a commitment to customer satisfaction. The special projects were also executed with creativity and precision. What stood out most was the company's clear communication, punctuality, and dedication to completing the project on time and within budget. Every member of the team was courteous, respectful of the home, and maintained a clean, organized workspace throughout. I highly recommend Carpet One and Home to anyone considering a remodeling project. Their expertise, attention to detail, and customer-focused approach make them an outstanding choice.I would like to extend my gratitude to Andres, José, and their team of contractors.My home feels completely renewed, and I am extremely satisfied with the results.

Had my front and rear porches tiled by Anchor Restoration and Maintenance. They are an installer…read morecompany for Floor & Decor's IME installation program. These people were fantastic! The estimator was on time; the materials list they made was spot on. Only had to return 1 bag of mortar and 2 bags of leveling cement. The crew team that came were clean, professional, on time. Even the pricing was reasonable. We could not have been happier.

baseboards were not replaced with the new 6in baseboards. I have a stack of new (7) 12ftx6in…read morebaseboards from the floor and order in my garage. On top of that as the customer i should not have to go to floor and decor or lowes to remedy the materials that were wrong and missing. I thought I hired a contractor? Last but not least I was quoted for 4 days to complete and it took 7 days and the last few days there was only one installer here! Thank God I'm on disability because I would have lost my job calling out of work so anchor restoration could finish 3 days late. I wouldn't use them again.

This company was such a blessing to work with. We lost a family member to COVID and wanted to do a…read morememorial bench in his memory. We sent them some designs and they made our designs a reality. They were very professional, compassionate and work is just breath taking. Pictures do not do a justice! Thank you so much Adrian for all your help and keeping us updated.

I'm putting this out to anyone who is thinking of getting Dreamcrete to do any job for them. This…read morecompany does not stand by their work or their employees that come out and do the job. I don't think I've ever hired anyone to do any kind of a job that would not come back out and fix their mistakes. I had Dreamcrete come out to my house to give me a bid for a stamped concrete driveway. A gentleman came out and was very thorough. When I asked him about removing the entire driveway, he was adamant that it didn't need to be done. He said our concrete had been there for a while and was done settling and there would be no need for that. I've worked with concrete in New Jersey in the past and I know it does crack, but he assured me that they cut into the cracks in the existing concrete and seal them. He also stated that because we don't get the cold weather here and the bonding used, it would not crack the stamping, He said they would be able to go right over the existing driveway. I reiterated about the cracking, considering they only put a 3/8 inch thin set over top of the concrete and that I was afraid it wasn't strong enough to hold the weight of vehicles, but again he assured me that it will not crack. He told me they've done this type of job before, including for Disney. Once they completed the job, it looked extremely nice. But, they put the expansion joint in the wrong place and had to come back and chip up the right side and redo it and re-cut the expansion joint.  While they were there, I showed them some of the cracks that were already coming through, which was only 5-6 months after the job was completed. They said they would reach out to their boss and get back to me. Once they left, I never heard back from them. A month later, I started seeing a lot more cracks, so I called them again. They sent someone out to look at it. He noticed how bad it looked and understood why I was upset and took pictures to send them to the boss. The boss said concrete is going to crack. I told him about the conversation I had with the estimator about him assuring me that it would not crack. His answer was that he no longer worked with the company. He continued by saying if I wanted it to be fixed, they could redo the entire driveway, but that I would have to pay them to redo the job. At that point, I already paid them almost $20,000. Since then, I've noticed the last few months that the stamping is now peeling away from the existing driveway and every time I blow off my lawn, I'm finding more and more pieces that are separating. This review is to give people a heads up to not use this company, they do not stand by their shoddy work.  If anyone wants to reach out to me regarding this matter, my name is Tom, feel free to call me at 609-457-7603. I can even send you pictures

From our initial meeting through the completion of our second (much larger) project the staff at…read morePolo Floors were knowledgeable, sincere, helpful and dependable. Their high level of personal involvement and the availability and attention given to us by the entire team allowed us to rest easy knowing that we were in good hands. The team was exceptional and trustworthy, and provided us with the same level of service installing our flooring at our home here in Oviedo as they did completely unsupervised on the full remodel of our property 200 miles away in Naples, FL. We were truly amazed by the quality of their work, the professionalism of both the owner and the employees and their determination to provide the absolute best customer service! The flooring that they installed in our home in Oviedo is both beautiful and flawless, but the true work of art and testament to their dedication and ability is the complete overhaul of our condo in Naples! You transformed a run down, 15-year old condo into a masterpiece. It is absolutely stunning, and we couldn't have done it without you! THANK YOU!!!

Had carpet installed in home I was selling. The woman who assisted me with choosing the right…read morecarpet was excellent. The installers did a great job. I plan to go back to Polo for flooring for my current home.

We have used this company several times and are always pleased with the results. Today we had the…read morefinishing touches on some carpet that had an extra step of installing a carpet runner on the stairway. It was quite interesting to see how the carpet is bound on the sides and it came out beautifully.

These folks have been around a long time and you can see why. Friendly, knowledgeable staff and top…read morequality installers. Beautiful showrooms with a massive selection. Excellent customer service. Competitive pricing. Family owned. A No brainer.