The high level of customer service provided by Brad and the team at Maple Mazda was exceptional…read more Brad was easy to work with, professional, knowledgeable and very kind. Brad made purchasing a car easy and fast. I highly recommend the Brad and the team at Maple Mazda!

I've been to Maple Mazda both for service and to purchase a car. If you leave your car for service,…read moresomeone will drive you and pick you up from nearby locations. I generally only come here when I need more than an oil change. I find that the service department always tries to upsell services. For instance, one year I was told by Maple Mazda that I needed new shocks, which I declined. A year later, the service inspection report from Maple Mazda indicated that the shocks were fine. Either the person who stated I needed shocks was upselling, or the person who indicated that the shocks were fine didn't check. A few months ago, I visited Maple Mazda for a test drive. I test drove a similar car, but not the one I wanted, so I left my contact information. Months passed and no one contacted me. I went back and talked to a different sales person and indicated that I was ready to purchase if the price was right. The first price was essentially retail pricing. The second offer was below what I was expecting, so I took the deal. I was only interested in a cash deal, so we only talked about the out-the-door price. I also had a trade-in, where I had a pre-existing offer from a mechanic. The dealership provided a low-ball offer and once I revealed that I had an offer, they were willing to match it. The sales person dealt with the new car purchase price and the trade-in price separately, which was great. When it came time to put the numbers together, the sales person didn't get the math right, so I had to explain how I arrived at my numbers based on the agreed-upon purchase price and trade-in price. Although he said the math made sense, he couldn't get it to work out. The sales manager came by, fixed it, and found other mistakes that resulted in additional discounts. Although there were some snags along the way, I thought the car buying experience was very good. The first meeting with the finance manager was fairly easy. He said he isn't pushy and it was true during the first meeting. However, once my car arrived and the dealership was preparing it, I received a call from the finance manager to ask if I was interested in rust proofing and extended warranty. We had the same discussion when I arrived to pick up the car. I may have been interested in the extended warranty if the price was right, but the finance manager didn't provide much of a discount so I kept declining. I had to sign the bill of sale 3 different times. Once when I agreed to purchase the car, once when I first talked to the sales manager, and again when I picked up the car. Just make sure that all the numbers are right and that any agreements on extras are written in and transferred between various versions of the bill of sale. I asked the dealership to get new license plates for the car along with new license plate stickers. It cost $189, which is only $10 more than if you were to do it yourself. I thought the extra $10 was worth it to avoid going to Service Ontario. Overall, I thought the car buying experience was very good. The service department is decent, but I always feel like they're trying to upsell services.

I bought a 2010 Ford Escape for my wife from Eastview and they jumped through hoops to get it…read moredelivered right to my driveway 2-1/2 hrs North.Great price for a Great veichle.Have no problem buying from them again. Thanks so Very Much

So I just bought my lexus through Eastview Auto in Woodbridge and thought I must write a review…read moreabout my extremly pleasant experience. Hakim the owner is such a gentleman and was very honest and professional at the same time. He was friendly and easy to talk to. A test drive of I knew I wanted to buy the car. The transaction went smooth and he even for a headlight fixed. Great job eastvew!

Rented a car. The car had safety issues (missing seatbelts, broken indicator). Customer service…read morepromised to respond, but didn't follow through.

GREAT customer service and a really nice car! Easy pick up and returning. I forgot something in the…read morecar and they were helpful for me to get it back.

I have been a customer at Precision automotive group for many years best customer service best…read moreprices i always deal with Jack Katz he has been fixing our family cars for many years highly recommend this place just go there and Jack will take care of everything

I was in a car accident and hit from behind. My bumper and side panel were destroyed. Precision…read moreAutomotive arranged for a tow and dealt with my insurance company for me. I got my car back in perfect condition and quickly...they took the hassle out of the car accident. Ask for Jack...he was a pleasure to work with!

I have been driving a company car for over thirty years, replacing them every two years, so I have…read morelots of experience with car dealerships. This is my first time buying my own vehicle and boy am I glad I met Sam. He made my wife and I very comfortable with the whole process and there was no pressure or confusion like some other dealerships. Sam and Mazda of Brampton certainly beat the competition on all counts. I would wholeheartedly recommend them to anyone including me. And I'm a tough sell. We are thrilled with our new 2018 Mazda CX-5

We purchased our 2017 Mazda 3 GT here Dec 10 2016. They weren't pushy at all and very easy to work…read morewith which is huge in my book. Now the real highlight of buying a Mazda, Ryan Segal in the sales department. He is the most helpful person I have encountered at any car dealership. Ryan is honest, polite, and very knowledgeable. Based on the information he provided, he truly does his thorough research on cars. He answered all my questions and of course got me a great deal. Hopefully he's still at this location when I do another trade-in in the near future. Keep up the good work Ryan, you are an excellent sales rep. It was a pleasure doing business with you. Thank you.

One of the best in Town. We have bought 3 different cars from this dealership at Steeles and Weston…read moreRoad. Alain (I think the owner) is very nice, honest, and helpful. They still provide great customer service after so many years. Last week my RAV4 had a problem. Alain provided me the parts with a discount rate and referred me to someone professional who repaired my car. I am extremely happy and recommend Rama Auto.

I been here 2 years in a row for rust proofing…read more Kind people. Honest advise. The price was fair Mom and pop mechanics I watched them deal with other customers respectfully Only thing negative is the waiting area chairs a little greasy so don't wear nice jackets because they will get grease dots ...... you would never think this would be a problem ... no harm no foul even for a Canada goose jacket

Straight up honest brothers who work diligently to solve all of your automotive needs. Pricing is…read morehonest and quality is the highest I have received from any mechanic. They also do a fantastic rustproofing job too. I highly recommend GB! Note: I have a 98' pontiac mini van and they manage to keep her running strong.

Purchased Mazda CX-9. So happy with the vehicle - it's a dream come true! and the team at the…read moredealership is the best ever! So positive, efficient and honest! Special thanks to Dilan. He really goes above and beyond for his clients and treats everyone as family. Planning to take my car to this dealership for every service visit. Definitely recommended!!!

I am very angered and upset because of the ordeal I endured to purchase out my lease agreement…read more Starting in September, I had called and emailed numerous times to get the exact amount owing so that I could drop off a cheque. It wasn't until I complained to head office that finally my call was returned by the leasing manager(Amir). He made several excuses on why he couldn't call me back including the fact that "there was no way he could call all of his clients". He outlined the costs and fee associated with purchasing the lease out which was the remaining lease amount, MTO fee and the Certification fee which I made note of and verbally confirmed the exact total with him and wrote it down. A few weeks later I made an appointment to have my car certified at Mazda on October 16th. I emailed the leasing manager to advise him that I would be coming that day and to reconfirm the cheque details so I could come prepared. He advised me that I needed to wait until the car was certified before I make the cheque, and I could speak to him after it's certified. Feeling uneasy about this situation I decided to bring a witness when I went to the dealership. On October 16th, I dropped my car off and got it certified with no issues. After I advised the front administrative assistant that I was ready to purchase out my lease and she asked me to sit in the lobby while she called over the leasing manager. Right away he asked me for the cheque and I reminded him that he told me not to have it prepared as I need the certification of the vehicle first. I asked him to provide me with the final cost now that the certification has been paid. He was unprepared to provide this and went away to bring back a piece of paper stating that the cost was over $900 more than what he had told me, and what I had noted from our previous call. I called him out on the change of price and he advised me that it was an admin fee. He was very condescending and said "my dear, I have to pay my workers, they don't work for free", he told me "normally it's $799 but I reduced it to $499". I asked to speak to his manager and he told me there was no one above him as he is the sales manager (which I later found out he is not), I told him I will call head office and he told me I was not "allowed" to call head office to which I called him out on that lie and reminded him I had called head office on him before and I will definitely do it again. I left the dealership found my original sales contract which clearly outlined that "there may be an admin fee of up to $0.00" if the customer decides to purchase the vehicle at the end of the lease agreement. I called head office and they investigated the matter very quickly. The following Monday I received a call from head office and the sales manager (Dilan) advised me that the fee had been waived (which it wasn't waived, it shouldn't have been there to start). Due to conflicting schedules, I was able to speak to the sales manager on Wednesday. While the sales manager was pleasant to deal with, he didn't even apologize for this situation until I brought up how unhappy I was that the leasing manager tried to scam me out of $900. He responded that he is new and still learning (according to other reviews the leasing manager has been there since at least 2018) and that he has "warned" him. I advised that wasn't sufficient and I gave a heads up that this review would be posted as I feel customers should be aware of the scams this dealership tries to pull.