I am not a yelper by any means, in fact, this is my first yelp review I have ever done. However, I must make this review because it would be terrible golf etiquette if I didn't.
Let me start off by saying that I booked a round of golf for me and a friend on Saturday June 20, 2020. A man answered the phone and said everything was good for me to play at 3:30 p.m. on the 22nd. Life was good, I was ecstatic to play at Mo Willy.
When I arrive to the course, I check in, and the African American lady at the front desk says, "Sorry Max, I don't see your name here for 2 at 3:30p.m." I tell her that there must be a mistake. She shows me the computer and I do not see my name there. However, I see a person named "Maxin" at 3:30 p.m. for 1 player. I tell her that the guy must have misheard my name and put 1 player instead of 2. She told me that because the guy wrote 1 player that it probably wasn't me and it's a booked schedule so I can't get that time.
I was a little peeved at this time, however, she realized that and made it right and said "I'll tell you what, I'll let you guys go and play right now if you make it quick and tee off." I was happy again and said okay great, let's do this.
As soon as me and my friend are about to tee off, I hear "Maxin please come to the pro shop." My name is Max and they know that so I decided to still do my practice swings and get ready to tee off. Again, I here "Maxin, we see you come to the pro shop." At this point I'm thinking, both ladies heard me say my name is Max. Are they trying to call me? As I'm about to hit the ball and drive it 300 yards, I hear a lady say "Maxin you better not tee from that shot right there. Come to the proshop immediately!" At this point, I'm pissed. First you're going to rush me into a game after not getting my information down correctly and then screw up my tee shot when I'm about to hit. And who the hell is named Maxin!?
I then walk over to the pro shop and this old white lady comes over to me and starts bitching at me because our girlfriends are riding in the cart with us and we have to pay an extra $7 a rider to do so. $7 doesn't phase me whatsoever, I just want to play golf at this point. Seriously keep the change ya filthy animal. She has the audacity to then say I can't come into the pro shop to pay for the extra riders without wearing a mask.
I give her my credit card and then she says that I am in the wrong and that we can't tee off until they decide it's the right time and it could take over an hour since the course is booked. I am furious at this point. I then say, "I'm a range grinder member, please give me a token so I can actually get a few practice swings before I play on this miserable course." She then tells me, "You better not share your range balls with any of your friends."
My buddy was about to just go home at this point. This was outrageous how rude this lady was. It took about 30 minutes until they called us out to tee off. This was after she walked outside the pro shop to check to see if I was sharing range balls with my friends.
Mo Willy is a great course, but this witch needs to get fired. Apparently she has been awful and very rude to most of the golfers on the course. She should NOT be a customer service representative for Mo Willy. I felt bad for the African American women because she has to deal with that inconsiderate hag for 8 hours a day.
If you look at all of the other reviews on here, you will see that everyone is complaining about the customer service. The staff is good, it's just that one white old lady that needs to go. Her time is done. Maybe she got divorced and is taking out her anger on all of us golfers? Either way, her time is done.
I will never play Mo Willy again till the day I die because of her and will tell all of my friends to never play here. Go to Lions, Kizer, or Clay because the customer service representatives are super chill.
As for the course, it's pretty fun to be honest. If you do decide to play here, be warned that you will have to deal with the devil.
Thank you for listening to my ted talk.
-Max read more