The folks at Morre Lyons could not be nicer! They made really good suggestions for what I should buy, as well as they have a great selection -- from moderate to high-end, which makes it easy to shop there. They are the epitome of why should "shop local!" read more

If I could give this jewelry store a zero star I would. Karen and Linda are extremely rude and unsympathetic individuals. My fiancé brought a ring that has been passed down to me to get cleaned and remove a stopper prior to our engagement. However, the ring needed to be bigger so I brought it back to Morré Lyons. I went to the store on a Wednesday and they fitted me for a larger size. When I asked if it will be ready tomorrow Karen responded with "maybe" and I said what about Friday, Karen then responded with "it should be, is there something special you need it for". I explained I am going on vacation and I would like to wear my ring on vacation. Linda chimed in with "why would you want to wear it on vacation". I became very upset at this point and it showed on my face. Karen then said to me, "what are you going to do? Cry about it. You will be fine".After going back to the store on Thursday I found the Jeweler BROKE 2 prongs on my ring and it needed to repaired. I went back Friday and they claimed they "fixed it" not even a week later the diamond FELL OUT. There were many other unprofessional events that followed this interaction. Including involving family members and then proceeding to lie about it. I would not recommend Morré Lyons jewelers to anyone. read more

A go-to Jewelry store for watch batteries, repairs and a nice selection of quality choices...and the people couldn't be nicer

Wonderful, honest and kind jeweler. I would highly recommend any purchase or repair at this beautiful store.

From the moment you walk into Morre Lyons, there's a very welcoming atmosphere that will draw you in and make you feel at home. I was greeted by Karen when I visited this establishment and she spent a significant amount of time listening to my needs and concerns while providing responsive feedback. Not only did I have the pleasure of speaking with Karen, but the owner Linda also took the time to have a conversation with me as well. If you're looking for a genuine and comforting experience, look no further than Morre Lyons as you'll be provided with customer service that other jewelry stores should strive to mimic. read more

I went there to get a battery for my watch. One of the employees became very snippy when I tried to make small talk. It's not the store I remember from years ago read more

Not worth my time leaving a review or ever returning for any reason. It's better to go to a more reputable jeweler for repairs. I'm not sure about buying new items from them I would not. I had them resize an old antique diamond ring that over 50 yrs old and 2 weeks later the diamonds fell out and are lost forever. The repair was not suggested like a reputable jeweler would have done. I have since replaced it elsewhere read more

If you love shopping with retailers who are passionate about what they sell then this is your new Jewelry Store. I have 25 years of sales experience so I know all the dynamics of customer service and relationship building along with product knowledge . I went into this store to shop for a watch, Karen is extremely knowledgeable about Rolex and passionate about the brand. She is a true ambassador for this company and store. Karens customer service and friendly disposition mirror the stores environment . There are beautiful products and clean merchandised display cases. I made my purchase, Karen surely made my shopping experience a memorable one. I would definitely recommend this retailer. Thank you Karen , your new client from SI. read more

If you are in market for custom jewelry or a Rolex watch. Morre Lyons is definitely the place to go. I have been a customer for years now because of their amazing customer service. It is nice knowing that small family owned businesses still exist. I like supporting a store where they actually know my name and genuinely care about me and my family. I'm looking forward to buying another watch from them again soon! read more

This review is for Ron at Morre Lyons who I was referred to by a number of friends, and can say after my experience with him... I'd definitely refer him to anyone who's in the market for a Rolex. Ron got me a great deal on my first Rolex (got the GMT II Ceramic with stainless steel) right before the price increase back in 2010. And since my watch was coming from Rolex directly overseas, he was also able to proactively provide me with timely updates from beginning to end. I probably won't be in the market for another Rolex anytime soon, unless I hit the lotto ;-) ...but when I am, I'll be sure to use Ron. read more

We've worked relentlessly for years. We've saved and budgeted our personal finances responsibly and now we want to commemorate our achievements with a special timepiece. A timepiece which will serve as a lifelong reminder to never settle, stay hungry and more importantly, to love. A timepiece which represents the same ideals and one that has stood the test of time...a Rolex. Sounds familiar, right? Well folks. Dreams do come true at Morre Lyons. I had the pleasure to work with Linda and Karen through the purchasing process and can attest to the integrity and superior service the Morre Lyons team offers. Do not hesitate to work with Karen who is absolutely fantastic. It may not happen overnight, but I have no doubt Karen will make your dream come true too! Thank you all! -Mike M. read more

Came in to have my Michele watch sized (they were on the official site as a vendor) and a battery change for another. While we waited, we explored around the store and saw many beautiful pieces. They have a decent selection of Michele watches in addition to Rolex. Towards the back are their diamond selections for engagement rings and wedding bands. Plenty of jewerly across a very large scale. There were pieces that would cost you in the low hundreds and upwards to 30k. They also have Swarovski crystals in their store. The owner of the shop was helpful and very kind. I appreciated his knowledge on the watches in his store and friendliness towards us. Will definitely return when I'm in the market for new jewelry pieces. read more

2018 Update: Purchased another (Rolex) piece from them, the same stellar service as before. Delighted to be their returning customer.

Amy was the best to work with at Morre Lyons Jewelers! Excellent customer service and follow up. She made my Rolex dreams come true. Morre Lyons Jewelers is the place to go! read more

Really great people here, they were very gracious to help me with a small watch repair today at no charge. I'll be back when it's time for a new watch! read more

My family and I have been customers for DECADES; I have beautiful pieces of jewelry from my birth/childhood that I still wear after 30 years! This was the ONLY place for my fiancé (now husband) to purchase my spectacular engagement ring and our wedding bands. Everyone here treats you like family, with love, respect, and patience. There's no better jewelry store! read more

Morre Lyons Jewlers, ahhhhhh :) Beautiful store, not over the top or pretensious...just perfect. See Ron, honest and personable. Never any pressure, never presents an attitude he's just a gentleman. Knows what he is doing and makes you feel at ease, again no pressure. Couldn't think of another jewler to go to. oh yea...the spot to sell gold also. Safe parking right in front and some spots to eat in the little strip mall. Just perfect! read more

Exelent merchandise! Very friendly family atmosphere. Great service and merchandise selection. Highly recommended!

Absolutely appalled at the poor customer service I received at Morre Lyons. Never before have I spent soo much money and been treated soo poorly. This store is all about commissions. Completely unaccommodating; they threatened to sell a watch I had put a deposit down on after 5 days! They also tried to charge me a 3% amex charge, which they actually get refunded from Amex. Would never buy from here again. read more

Over the years, I've had a number of repairs done here, and my family also did a fair amount of business with Murray dating back to the Passaic days. Today, I went in for a simple battery replacement on my wife's watch (the third or fourth I've done on this watch here), but this time I was horrified. First by the sound of hammering on this $3K watch, followed by a "gee, some days these things are hard to open." For a second I thought I was in a gas station having my brakes done! Then she tells me to come take a look, pointing out that she had to remove the band to get the cover off (Really? I mean what competent jeweler would risk taking a shortcut on a delicate piece by NOT removing the band?) But what shocked me even more was that as soon as she finished demonstrating what a big deal this was, she began chastising me in front my five year-old because we were not supposed to be anywhere near her counter (uh, she asked me to come take a look!!!!!). At this point, I was absolutely boiling inside, and had to exercise every bit of restraint I could to keep calm in front of my daughter. When she was all finished, she insisted on putting the watch in an envelope, even though I told her she could simply hand it to me. Then she went one more step by taping up the envelope. I found this somewhat strange since nobody here had ever put my watches in envelopes before, and when I got home I found out why: it was because she nicked up, scratched, and defaced the back of my wife's watch during all her hammering, and obviously wanted to make sure I wouldn't notice until after I left. My fault for not looking, but I knew I had the get the heck out of that store before I lost my cool. Sadly, this place isn't even a shadow of what Morre Lyons used to be, and I am disgusted by the treatment I experienced in there today. read more

Went to buy a relatively inexpensive piece of jewelry and it was such a nice change to see that the sales people treated me with kindness, respect and courtesy as if I was making a big purchase. They weren't pushy at all and I am very pleased with my purchase. I will definitely be back! :) read more

Let me start this review by saying that I was very pleased with my very first transaction at Morre-Lyons (shout out to Amy and D). They were able to help me purchase a Rolex watch that is considered to be a unicorn in the horological world. Needless to say, this store will be my go-to for my Rolex needs in the future and will definitely refer some of my friends, family and coworkers here. read more

Great store!! The store has wonderful jewelry with something for everyone but the best thing is the staff! Everyone is friendly, patient and knowledgeable. They are terrific and never make you feel like you are bothering them. Repairs are handled efficiently and every time I leave I am thanked. Will continue to use Morre Lyons as my go to jewelry store! read more

Today I sent a letter to the shop as well as to Rolex USA. I visited this shop on Friday to have my Rolex repaired. Karen, who did not seem at all interested in helping me, inspected my watch and said it would need to be shipped out for repair. She continued to inspect my watch and said "This doesn't look like a Rolex bezel. Is it an aftermarket bezel?" She was insinuating that I had diamonds added to my Rolex after purchase. I don't know if it was the way I was dressed, the way I look or anything else that made her pre-judge me. This store is an authorized Rolex dealership WHERE I BOUGHT the watch in question. I informed her of this and I am sure she was embarrassed. She immediately dismissed the thought that it could be after market. Karen herself was also wearing a Rolex so in addition to an employee training about them she should be familiar enough with it to know the difference. Her assumption was rude, condescending, inappropriate and incompetent. Although I need to have my watch shipped to Rolex for repair under it's warranty I will be doing it through another Authorized dealership. I won't be visiting here again. read more