PLEASE NOTE and TAKE I TO CONSIDERATION Daniel's review was based on 'What Jim told him'...
Fact: Jim offered a good price for the work he noted he guarantees
Fact: He also stated he does flooring.
Fact: For this job, he got paid for his paint job. Less than 2 months, the paint is peeling, which indicates he waters down the paint or uses poor quality paint. So he purchases some paint that he initially states he uses and water downs the rest to get more bang for the price.
Fact: Jim took payment up front to complete our flooring. He couldnt find specific pieces for the stairs so he chooses to purchase differnt color pieces and installed them. NOTE: HE DID NOT ASK NOR DID HE CONFIRM WITH US. So we asked him to remove it. At this point HE tells us he cant do the job but we are responsible for the materials that does not match and he had his worker install without informing us.
QUESTION: IS the customer responsible and to take a loss for the contractors mistakes in which he does whatever he feels like without confirming with the customer who hire him?
Fact: He left the work with all the trash left in our garage and left the flooring he had his worker installed...see pictures from reviews.. we hired his worker to complete the job.
IF JIM DENIES THIS REVIEW, THEN PLEASE ASK FOR ADDITIONAL PICTURES AND CORRESPONDENCE BETWEEN US. We were first time home buyers and YES, he did appear as a nice person. BUT this isnt acceptable and he should hold himself accountable rather than have someone post for him based on his side. We had paid him what HE had requested for...we asked for him to be responsible for the materials he bought, installed and assumed a customer would be satisfied with different colored materials!?!?
Fact: Jim chose not to hold himself responsible and try to deal with us on how much he wanted to return tous to minimize his loss...
We understand these were hard times for everyone, but its never acceptable bc we chose to trust this person by paying upfront...
Please get your story straight Daniel. read more