Yesterday, I called Will's Auto Repair seeking a mechanic to look at my 2010 Chevy Equinox, as I…read morewas told by another out-of-town mechanic that it had a bad timing chain. After calling Will's shop and speaking with Riley, she offered for me to bring it in the following morning to run some diagnostics and provide me with an estimate. I brought the vehicle in early that morning, and by the afternoon, I received a call from Will with the results. Unfortunately, the cost of the repair exceeded the value of the vehicle, as it had 200k miles on it, so I am electing to purchase another vehicle. Will was kind enough to email me a detailed itemization of the repair expenses. It was obvious he had put a lot of time into the evaluation and repair estimate, which he did not charge me for. Although I did not utilize his repair services, I can advocate for his professionalism, transparency, and honest business practices. Another important item to note is that I had called about 5 other repair shops around Kalispell and Bigfork, and his shop was the only one that had the equipment and skill set to do the job, besides taking it to the dealership. So if you are looking for a local vehicle repair and service station with impeccable customer service, I would encourage you to give them a call. Thank you, Will and Riley, for the great care and service today! I sincerely appreciate your time and effort.

Hands down the best in town! quick to get work done, honest work, and always goes above and beyond!…read morePricing is beyond fair and you know your getting right it done right the first time.

Kevin displayed such hospitality and care for his customers. My vehicle was beyond repair, and I…read morereally appreciated his honesty and care to not try to convince me to do work that I couldn't afford. While I didn't end up having any work done at his shop, I could see that he really valued my time and money.

As a solo nomad traveler it is rare to find a trustworthy mechanic when things go wrong with your…read morevehicle. From the moment I pulled up to this garage I knew I was in a good place. I visited 3 mechanics before making my decision on who to trust with my vehicle. I made the right choice! Trustworthy, friendly and straight forward.

Walt does Great quality work !read more

Great Service and friendly and helpful. Very quick and convenient. Great to have oil change so…read moreclose here in Bigfork.

From the owner: ASE Certified Technician, Tech-Net Professional. Just past Timbers Motel, Across the Street from…read moreBethany Lutheran Church on Hwy 35.

Saved us! Thank you, thank you! We are traveling from Florida in our RV. We tow a jeep, that…read morestarting making a noise. Thought we could get in fixed in Gardiner. Unfortunately, it was more than they could work on. Didn't have parts or the tools. After calling at least 5 or 6 other mechanics from Livingston to Bozeman, from dealerships to private mechanics, we finally found Chris at Northwest. We had verbal quotes all over the place and scheduling was July, September and maybe we can fit you in. My husband had called our mechanic in Florida so we knew what it should cost. We needed a new cam and follower. Apparently, this is s common problem on Jeeps with 100,000 miles. We dropped the Jeep off on a Friday with an appointment on the following Friday. We also had a written quote, (not verbal). It was risky to keep driving it so we thought it was better just to leave it at Northwest. Chris said if there was a cancellation then he would work on the Jeep. On Tuesday morning by husband received an email invoice. The Jeep was repaired, ready for pick up and within to quote. We are so thankful that there are still honest, reasonable and reliable mechanics out there. There's so much more to this nightmare, but thanks to Northwest the Jeep is back to exploring.

Very unsatisfied with the way they do business. I got my lift and tires put on with a preview…read moreinvoice sent to me showing the charges, which I was fine with. I did have to come back to put on the shock boots and a spare tire because shipping takes a long time due to the location. THEY NEGLECTED TO GIVE ME A PRVIEW OF SUBSEQUENT CHARGES. CHRIS AT THE FRONT DESK WAS ALSO VERY UNPROFESSIONAL SLAMMIMG MY KEY AND BEING VERY RUDE. I would be very cautious to come here as they may add charges without prior notification.

He know what he is doing, very busy and he does everything himself…read more I definitely will go back if I have problem with any of my cards Frank C

From the owner: ASE Certified Technician, Tech-Net Professional. Just past Timbers Motel, Across the Street from…read moreBethany Lutheran Church on Hwy 35.

Rich did exactly as asked and came in less than estimate. Truck is running fantastic! Highly…read morerecommend.

Called for a basic service on a diesel land cruiser. Oil change, basic maintenance, etc. Guy made…read moreup a flimsy excuse how they're hard to work on, can't get parts. I mentioned it was a standard oil filter, nothing fancy or foreign. Told me to go back to where I had it serviced before! Must be nice to turn away new customers!!!

Sorry, seem like nice folks but don't go here. Spent over two hours using a computer to diagnose…read more my ac 'whirring' noise issue. Said their system kept 'glitching' out so just decided to charge my ac even though it didn't need it. Then said I needed a new blower motor. Charged me over $200 for what turned out to be a totally wrong diagnosis. Went to Don Aadsen Ford and they did a physical inspection -- now there's a thought -- and saw that the cabin air filter was chewed. Used a camera to find a dead mouse lodged inside causing the whirring noise. Their entire repair was less than K-O's incorrect diagnosis. Went back to K-O to let them know, thinking they might realize their error and want to refund me at least a little. Nope. Held strong to their incorrect diagnosis and said the blower motor would die on me -- which it has not, everything is working just fine. Wish I'd never gone here.

Don't recommend. Stopped in for a diagnosis on a stutter issue under acceleration. Was told they…read morewere surprised the 2014 f150 ecoboost was even still running. The truck runs great minus a small stutter under acceleration. They recommended scrapping the truck and buying a new one. After some research and good luck we found out it just needed a transmission flush which we had done at a different shop which at 230 dollars was only 40 more than these guys charged to do absolutely nothing.

I will have to say Rob is an amazing honest person. I had some work done on my Jeep and when I got…read moreit back and drove it back to work I found the issue did not appear to be fixed. I called the shop and talked to Rob who assured me it would be handled. He drove to my work looked at the Jeep took it back to his shop and a couple of hours later I had my Jeep back and everything was great!! It was just a minor adjustment. I have been here on a couple of occasions and have always been treated with respect! They call and keep you updated. He has a great crew!!!

I have been doing business at this location since 2017. I have been sorely disappointed, both times…read moreI have gone he has tried to sell me either work and parts that weren't necessary or told lies to gain a sale. The shop is unable to keep appointments, where I personally set a morning appointment and the shop never even started work on my vehicle. Very poor service. I am finished with that shop. I cant trust people who are out for the buck, sad to see when everyone is struggling and needs help and honesty.

I recently brought my son's car back to Montana from San Diego as he received new orders to Japan…read morefor 3 years. I desperately needed the antifreeze in the radiator updated from -5 to -35 degrees. All of the mechanics were 2 weeks out but Chad and his crew squeezed us in the same day as my request was made so that my son's car wouldn't break. I highly recommend Ron's Alignment and Exhaust Worx for your car needs. They truly care about their customers and do a great job.

I have a 2010 Chevy Equinox that they installed a Cloyes timing chain kit several years ago and it…read morefailed 10k miles later. Even with covering the cost of the timing chain the bill would be $4k. You would think between them, O'Reilly's and Cloyes would cover some labor.