My journey at Skips Auto repair started 20 years ago when I worked across the street. Even though I…read moreno longer work in the area, I still only go to Skip's passing up repair shops along the way including those shops that AAA encourages me to tow my vehicle too in which I'll receive a 15% discount. However, for myself, loyalty goes a long way when you're comfortable and have trust. Skips has always delivered with a fair price, professional service, high standards, and the integrity of finding out the root cause of the issue. I feel I've never been up sold or been steered into additional repairs/expenses, and they don't use scare tactics that make you feel you need to do repairs immediately that may not be needed yet. Instead, they only inform you of what they see that may result in future issues or in need of repair/replacement in the near future. So, with each visit, I feel I'm only paying for what is necessary to get my vehicle in a drivable condition, typically resolving the issue I took it in for. I've never walked away from Skip's feeling I broke the bank or spent more that I needed too. Even though I've been going for 20yrs, this is my first review. I just need to commend the team at Skips for the patience they had with my 3yr old truck in diagnosing a sporadic non-starting issue. This issue was not an easy one to trace or identify, it did not show up with a scan, nor did the issue occur enough allowing a technician to easily duplicate the issue for proper diagnoses. After dealing with this issue for a few months, I just concluded that the only way to rectify this issue is to leave it with Skips until the non-starting issue occurs for them. What I appreciate here is the patience and space of allowing my vehicle to stay with them for over a week. They spent the time not only starting the vehicle several times each day, but driving it around, parking and unparking, just waiting for the issue to occur for them. Again, this was a 3yr old truck with 38K millage, just out of warranty. To most and even I considered it, would be to take it back to the dealer for review. However, in my mind I felt I would not get the attention needed to properly diagnose this issue with a dealer, would they spend over a week starting my truck several times a day and allow it to remain on their lot for over a week. I feel the fee for this attention would be astronomical with a dealer and that I would have received a call after 2-3 days to come and pick up my vehicle as their not seeing an issue with it. Granted the dealer presupposition is just an assumption. However, my overall point is, I knew based on my previous experience with Skip's that they were the one shop that I knew would truly work with me through this issue and not leave me stranded or unsatisfied. I'm truly appreciative for this auto repair shop in my life, as it's obvious to me their driven by providing customer satisfaction and not necessarily dollar signs. I've been loyal to Skip's for 20yrs and will remain loyal until Skip's or I is no longer around, LOL.

To Skips auto repair: EXCELLENT! EXCELLENT! EXCELLENT!…read moreI couldn't be happier. The service, the communication, the excellent work That Santo and his crew performed is 1st Class. I'm a car guy from way back, but these modern day cars (GMC Terrain 2015) is too much for me to handle. It sounded like someone threwa thousand marbles into my engine. And trying to undo all the components to get to those thousand marbles is beyond me. Santo had no problemDiagnosing the problem and fixing everything with the car, including the timing belt, the phasors, and others parts that needed fixing. I would Highly recommend this auto repair place to anyone !! Thanks Santo !! Wally G.

Great service. Brought my 2010 Journey here because the muffler was really loud. It just needed a…read morenew Resonator, I was in and out in 30 minutes. Problem solved. And reasonably priced.

I spent nearly $2,500 at this shop in a single week across two vehicles (A/C compressor hose and…read moretransmission oil cooler lines on a Cadillac ATS and rear wheel bearings on a Subaru Impreza). My experience with a transmission oil cooler line repair on my Cadillac ATS was not just a case of overcharging, but a total failure of safety and professional ethics. They billed me $980, in an attempt to justify 4+ hours of unnecessary labor by claiming they had to remove the steering rack to get to the transmission oil cooler lines. This is not the procedure documented in the service manual. Additionally, they charged list price for the part, claiming they received no discount from the dealership on part purchases. After a test drive, they pulled the car back in and I witnessed the technicians attempting a "manual alignment"--one holding the steering wheel straight while the other hammered on components underneath. When I asked the manager, Mark, if I should get a professional alignment since the rack was pulled, he wouldn't even look me in the eye and simply said, "Yeah, probably, I would if I were you." Upon inspecting the car myself immediately after leaving, I found: 1. STEERING RACK BOLT: The main mounting bolt was only halfway threaded into the chassis. The steering rack was literally unbolted from the car. 2. DISCONNECTED SWAY BAR: The front driver-side sway bar link was completely disconnected and dangling behind the wheel. 3. ZIP-TIED LINES: The new $529 lines were secured with a plastic zip tie instead of the factory-provided mounting bracket and bolt. 4. DANGLING PARTS: The engine mount vacuum hose and wiring harness were left unclipped and hanging. This shop billed me for "rack removal" but failed to actually bolt the rack back to the car. Returning a vehicle with loose steering and suspension is gross negligence. I am filing a formal complaint with the Michigan Bureau of Automotive Regulation (SOS-197). I have attached photos of the loose bolts and hanging suspension for public record. Avoid this shop if you value your safety.

We have used S&K a few times now with multiple family vehicles, and also other family members have…read moreused them. A very good value and they do a great job. They are professional and reliable They recently fixed a problem with our Jeep Cherokee that was shaking intermittently at higher speeds...found it to be a brake problem. The vehicle was fixed in a few hours and the job priced accordingly with their profit margins. 3rd time we have used them, with success and value each time! I will be utilizing them from now on! Good job team S&K!!

They welded on my car with batteries connected. Literally a rookie mistake. Now the ABS and…read moretraction control light are stuck on. The service desk when asked if they disconnected the battery when welded said "no, it's not an issue". Anyone with experience in the past 30 years know that's bad news for digital electronics. Will back to see how they are going to make it right. Even the basics like, I gave them the correct gasket for the cat, did they use it? Nope. Stuffed a crap gasket in there.

Big Jim and his very busy place doesn't need my review, but I told him I would n he said he would…read moreappreciate it anyways, Called em and said my Work Van was leaking fluid n that I needed my A/C fixed anyway so they got me in for estimate n brought it in 3 days later n had my Van back to me in one day with no leaks n Ice cold A/C again n I thank Jim for getting me taken care of so quickly. Rated top Quality Service year after Year for a reason

Gordie's Garage preys upon senior citizens by overcharging for repairs and fabricating issues that…read moredo not exist on their vehicles. An elderly lady took her vehicle to Gordie's for a simple headlight bulb replacement and ended up with a broken head light assembly that now leaks water when it rains. Gordie's refuses to rectify the problem and to add insult to injury provided a lengthy fabricated list of unneeded repairs that would add up to thousands of dollars of unnecessary work. Fortunately this senior lady had the wherewithal to refuse additional business with Gordie's and instead took her vehicle to another auto repair shop that took care of her ethically and honestly. Bottom line - stay away from this dishonest repair shop.

I want to give props to the guys over at Car Guys Auto Center. They really know their stuff and go…read moreabove and beyond for their customers. My son had some issues with his vehicle these guys took care of it In a timely manner and kept us in communication the whole time. Way to go car guys auto thank you for everything.

These guys go above what they need to do for clients, I'm so gosh darn impressed, my part could…read morehave cost a hell of a lot more but they took the time to find it for 10% of the cost at a junk yard, enough said, Thank you car guys.

Had a very nice interaction with a young lady named Morgan Smith. Very informed, pleasant and she…read moreunderstands her job quite well. We were "just looking", but when I'm ready to buy a car I'll definitely be back to see her. Absolutely delightful young lady

Serra Kia is an exceptional dealership. I had an unfortunate experience of no fault to Serra, but…read morethey took ownership of my concerns and stayed in my corner throughout the process. Sales and Service are top of the line!!

Very good. They help me Also several times and also gave a…read more ride to my home. They appreciated me

I've taken all my vehicles here over the past few years and am very happy with the services!…read more Friendly staff, Consistently quick service, and beyond fair in pricing. Family owned business that really seem to care. I would recommend them to anyone!

I found this great service from this car repair garage. I get oil changes fast by real mechanics…read more I would definitely bring my car here for more work should it need anything, though fingers crossed I don't anytime soon.

Three years have passed since I last reviewed this place and I can surely tell you, this is an…read moreexcellent repair facility. We always take our cars here and so do my son and my mom. They're courteous, efficient, knowledgeable and friendly. Although they're very busy with many repair bays, they can still do a fairly quick turn around on your repair. Their towing service has also come in handy once or twice. No matter the problem, Lakeside Auto Care is the place to go. Repairs are never cheap, and they never happen at a good time, but it's good to know that they'll get you back on the road quickly and efficiently.