Don't ever go took 1 month to get to my truck lost my key and rushed me off the property. I have…read moremore work to do and it will never be there.

They told me $5000 for a 2000 gmc van tranny.Had it done for $2500. Never again. Kids run the place…read moreand they would not have owner call me. Steer clear of this place

Shameful, Sad, and nothing short of disrespectful. A vehicle looking to be serviced was nothing…read moreshort of a botched surgery. DAVE, the "manager" who wont take NO as an answer, is a snake oil salesman. Brought into service, with no avail. Failed diagnoses, resulting into a new trans. I decided to scrap the vehicle. For days I received heckeling calls and voicemails, again confirming the car was junk. DAVE reassured me that multiple repairs, as well as a $4000 trans would be provided, and the phone calls would stop. I advised DAVE, that wouldn't be necessary. Yet Dave called and harassed daily about making the sale. Eventually, I agreed on the sake of my family. ONLY if I signed his 3rd party transaction for a transmission. SINCE it wasn't my vehicle, my special needs brother took it in my place, since I was guaranteed such courtesy. FAST FORWARD, the program I applied for involved such an outrageous interest that it would cripple my family. $6500 for a $4000 transmission if not paid in 90 days.. I reached back out to DAVE, only to find disrespect, disgust, and blasphemy as if it were my fault to make such a commitment on a vehicle my brother almost had in his grasp. DO BETTER A2 TRANS.

Back again to find a new person at the front desk David, this young gentlemen actually walked…read moreoutside to my vehicle while I was waiting for my husband to arrive. He inquired as to what he could help me with, I indicated my husband was on his way up to speak with him, and I was just waiting for him. I left a previous review but I did not know how to update the last review. Previously, our vehicle was still under an extended warranty that we purchased for our Cadillac ATS. The owner of A1 had his brother who I believe his name was Sam and a different Front Desk person whose name I cannot remember unfortunately look at my extended warranty paperwork after the diagnose came back of needing a new transmission. In addition to that I had communication issues, ie check engine light would randomly come on and then go off as well as a couple other - indicator lights. The transmission was completely replaced, and because it was under the extended warranty, they were able to get it covered from some company. There was no fee for a deductible to us. The Cadillac ATS is no longer manufactured and was not being manufactured when we purchased it. One of the reasons was the slipping in the transmission. They had to bring in a specialist mechanic to figure out why the different sensors were going off for no reason. I no longer get the check engine light. Fast forward to approximately two weeks ago my husband mentioned that there was something leaking out of the rear of my vehicle on our garage floor. So we took it back up to A1 quality they indicated it was the rear differential that needed to be replaced. We were discussing the possibility of a rebuilt differential however, they do not make rebuilt differentials for our model Cadillac ATS. My husband and I debated whether or not it was worth putting that money into a vehicle based on the age of it. Due to the fact that it now has a brand new transmission and overall seems to be running well. We were going to move forward with the repair. On the way to the shop to drop it off randomly my heater was not working in it. When I dropped it off, I explained to Dave that we needed to find out what the issue was with the heater and how much that repair would be prior to moving forward with the rear differential replacement. After they connected it to their machines and had their head mechanic Mike look at it. Dave passed on the information that it is a communication issue. They believe they have it working now, so we moved forward with replacing the rear differential. Our goal is to get a few more years out of it, and then we will be trading it in on a newer model. These repairs were worthwhile in our opinion based on the fact that the mileage is only 70,000. Time will tell if we made the right decision. However, we found that Dave was communicating through the entire process and updating us before we had to contact him every time. This was a pleasant surprise. The rear differential was repaired in one day and we were able to pick it up the same day. I can always speak to our personal experience with Dave, the owner as well as his mechanics when I say that they have treated us really well! All businesses need to make money to survive and we understand this. It is really nice to have some old-fashioned customer service. There is a warranty on the transmission work that they did as well as a warranty on the rear differential being replaced. I also asked Dave if we sell the vehicle do those warranties go forward to the new owner and he indicated that they did‼ No one is happy when their vehicle breaks down and it is additional money that you did not budget for but it is nice when the experience seems to be direct and honest.

A HUGE shoutout to Jay's Automotive at 48330 VanDyke in Utica(586-991-0440). My dad was in an…read moreaccident in front of their business. The owner immediately called 911 while one of his workers-Chris-ran over and stayed with my dad until the ambulance came. He also took the time to call me to let me know he was with my dad and he was doing ok. I am so grateful, as is my dad, for their quick action and kindness. So, if you ever need work on your car, look them up. They are the GOOD guys!

My wife and I are new to the area. Our Nissan Pathfinder had stopped running. I checked Yelp…read moresearching for a reputable auto repair shop. I found Jay's Automotive. It was RATED 5.0. I read the reviews and knew this was the place I wanted our Pathfinder serviced. From the moment I spoke with Jay on the phone till I picked up the Pathfinder. I felt totally comfortable and assured it would be fixed correctly and at a fair price. It was and at a very fair price! Well, Jay delivered. In fact, he went above and beyond the norm lately for most auto repair shops. He checked the tire pressure, the fluids, topping them all off. Plus, with our pathfinder almost twenty years old. He did a full inspection of the undercarriage, suspension, and brakes. No additional charges. When I drove out, I KNEW my car was fixed correctly and safe. I highly recommend Jay's Automotive to anyone looking for a real auto repair facility that is run by an honest owner. If there was a higher rating, then 5 - STAR. I would give them a 10!

Do not go here. While asking questions about having a transmission rebuilt to custom specifications…read more, I was called " retarded " " annoying" and " effing stupid". and told that " I don't even want to work on your car , you annoy me, just leave" No problem, bye. Having one built in California and shipped to my door.

Fred and Fred J rebuild my trans in my 1994 gmc 1500 it shifts better than new, I had my trans and…read moremy brakes rebuild for the price other trans shop charge for trans rebuild, thank you midway trans Dave h

Just paid 115 dollars to diagnose an engine knock in my Ford Fusion. I was not told exactly what…read morethe problem was. All I was told was that it was coming from the lower section of the engine. If I'm paying 115 f*cking dollars for a diagnosis I want the god damn exact problem and what needs to be fixed down to a science. For all I know they could have just opened the hood and heard the knock without doing anything and just fed me a line of bulls*it. I feel like I was robbed out of 115 and got absolutely no answers to why I brought the f*cking car in, in the first place. Will not go back. The way they do business seems sketchy and unprofessional. Completely unsatisfactory.

We had repair work performed on our company van. Not only were the repairs not made that we were…read morecharged for, our employees were driving the van the following day and nearly killed when a belt came apart while they were on the road disabling the brakes from working properly. We had to bring it to another repair place and pay an additional 830$ for the work to be properly done. The owner seemed less than concerned when we made him aware of the situation.

Prices are too high. He won't give the best deal…read moreCustomer service is poor He doesn't return calls He doesn't do what he says in looking for a lower cost used part Can't trust what he says. Go somewhere else as you will get better service and prices elsewhere I had my truck hauled to his location I ended up having my truck hauled to another garage as the guy is arrogant and I'm getting a way better deal on a new replacement, 2 year warranty and better customer service.

I stopped by Precision Transmission yesterday to discuss having my transmission completely flushed…read more My 2014 Silverado is in great shape and I am bringing all systems up to grade because I intend to keep it for quite a while longer (motivated by new truck prices!). After listening to Dave (who took a fair amount of time for me as he was leaving at the end of the day), I decided to stay with my periodic trans checks and simply replace the fluid lost during those checks with fresh fluid. I greatly appreciated the honesty and helpfulness that I received and will certainly go to Precision for any trans work in the future. Mike J 07/26/2023

Fair honest mechanic w/ quick turn around service, conveniently located across from Macomb Coutu…read moreJail & 2 miles south of M -59

Been going there for over 20 years. Great place to have honest work repairs done on your cars/…read moretrucks.

After calling around to many service shops , these guys were the only shop who could have my Van…read moreback on the road within 10 days n a price they gave me was the price I paid and only took 4 days to get back running great ! Old timers like myself n used them years ago when I needed the same service, so am confident they do good work like myself in my business , know what they are good at obviously

Highly recommend! Leonard is an honest mechanic and does great work! He doesn't try to sell you…read morethings you don't need! He had me back on the road within a week with a new transmission! His prices are very reasonable and cheaper than other places. My first time doing business with him and happy to say, I'm so glad I found his shop. For future customers, even if he has a long wait, it's worth it. Always remember, generally if a mechanic is busy, that's a GOOD sign that they are trusted and do good work!!!