John was prompt to respond to my problem and went above and beyond to repair unexpected issues that…read morearose during the process. His work is meticulous. His price is certainly fair. I appreciate his expertise and his obvious concern about safety! - he has a great dog, Marcie, too!

We had several new outlets and an overhead fixture installed in our basement by John. He did a…read moregreat job and everything was done on time and as requested. The price was reasonable. He paid a lot of attention to detail and helped my son pick out a neat overhead light. I would highly recommend Zen Electric.

Excellent and very professional. Goes above and beyond to make sure everything is perfect!read more

From the owner: Luis is a licensed master electrician providing high-quality electrical solutions for projects of…read moreall sizes. From minor repairs to full service upgrades, remodels, EV chargers, troubleshooting, and pool installations, I deliver work you can trust. Reliable & Fully Insured Master License: #20773A Specializing in: Service Upgrades, Pool Wiring, & Residential Maintenance. Contact Luis today for a quote: 📞 Call or Text: 413-218-3301

Excellent technicians and service!…read more The response was quick and he worked with me and our schedule.

The crew showed up on time and ran the conduit, wiring and charger to spec. I highly recommend…read morethem.

Had some electrical updates done around the house, and the whole process was smooth from start to…read morefinish. Everything was handled efficiently and with clear attention to detail. The communication was excellent -- easy to reach, quick responses, and everything was explained in a way that made sense. The work was completed right on schedule, and the results were clean and professional. One thing I really appreciated was the option for a virtual consult -- it made things move much faster and helped set clear expectations. Definitely felt like I was in good hands. Would absolutely reach out again for future projects.

It is not easy to find a reliable electrician. Much less one that provides free "virtual" estimates…read more(over video conference), fixed price quotes, and fast responses. I also really liked that I could schedule online on Jon's website to make it easier to align my schedule with his availability on my own time. In short, excellent customer service up front and through the whole process start to finish. He might not be the cheapest, and definitely not the most expensive, but it is reasonable and he provides fixed-pricing which he sticks to as long as scope doesn't change. He also pulls all necessary permits and has passed all inspections with flying colors. Jon has now completed two projects for us. About 6 months ago, he installed new bathroom fans in 4 bathrooms and he recently installed an Electric Vehicle charger in our garage (along with a 60 AMP breaker to support it). I received a word-of-mouth recommendation from my neighbors who had Jon perform a much larger project which included significant re-wiring of their entire house, as well as a new breaker panel among other items. Another neighbor had Jon install a bathroom fan as well as some other work. They could not say enough good things about him and they were 100% right. I have nothing but praise for his work quality. I am one of those customers that likes to do a lot of research up front before I buy items for my house. Jon was patient during my bathroom fan researching as well as my EV charger purchasing and provided me his input as-needed. He let me buy my own fans and charger to ensure I got the items that I wanted. Along with all the excellent electrical work that he performed, he also makes sure to check in with the homeowners if there are unexpected decisions that need to be made during his process and he does not push "the expensive option". There were some moments where he had to cut into drywall and he warned me up front that he does not fix drywall (no electrician does). A big bonus goes to his patience, not just with homeowners, but with my kids too. One of my kiddos had a ton of questions and Jon took the time to talk to him and explain how everything worked and some of the fundamentals of electricity (and safety around electricity). Attaching a few photos of the EV Charger. The Bathroom fans just look like bathroom fans (not interesting).

Starting my third work order with Mike and Mikhail this summer (a small, large and medium project)…read more We have been in our house 50 years, and many of the professional contractors we have used have retired or gone on to their ultimate rewards. I would call these guys our next generation electricians. They do good work efficiently, stand behind what they do, and charge a reasonable amount. The pricing on a panel replacement was a little opaque, but came to appreciate their extra effort to satisfy a city inspector.Happy to have them on my call list.

The electrician was friendly, and did the job quick. Quick turnaround to get them in the house as…read morewell. Excellent price.

John has a great memory for the customers he has serviced and we look forward to getting a whole…read morehouse generator after losing electricity last night for over 4 hours! Thanks John!

have had numerous things done over the past couple years you call Ian. He returned your call right…read moreaway. His crew is very good at what they do and they are very professional and clean. I will definitely call again when I need something done. 5 stars

He use to be good before he got bigger. Strung me me along trying to get him to come look at what I…read moreneeded. Contacted him several times then he decided to ghost me. I had a great working relationship when he first started out. Got him a ton of jobs. Clearly he forgot who got him to where he is today. Bummer. Use to be a good diligent guy. I hope he can just tell people straight up he cant do it. It's that simple.

Clark & Falcetti is gone. No more electrical contractors. However the electrical supply store…read moreFalcetti & Clark is still open.

I had a bad experience where brought my snowblower in for a new electric starter in 01/24 as well…read moreas a tune up. When I got it back the choke was not functioning and the blower had to go back to have that fixed then in 01/25 starting problems again. They told me the first time it was in that some teeth were missing on the flywheel and never attempted to fix that. The spark plug was never changed at the time of the tune-up. They are terrible and do not bring your snoblower to them, they will over charge you and when you another issue they would not call me back. If you want good dependable service go to Tafts in Holyoke they are established and they do excellent repairs and done right the first time.​

I was not pleased how they operate, They ask for a 50 or 100 deposit when you leave your machine to…read morebe fixed, told me 25 dollars for a pull rope on a chain saw and they still want the 50 deposit, then told me 2 days it took over a week and I had to call to see if it was ready. When I called they now tell me it is 61 dollars because they had to replace two screws that were not correct (about 20 dollars a screw) I originally told them not to fix anything else because it was running fine. They know once they have the deposit they can charge what they want. `Will not go back or recommend to anyone. Larry Fredette