Brett takes care of the people I send his way. He is knowledgeable and does his best to review…read moretheir insurance and takes a consultative approach to solve their insurance needs - even when they may not know they have them. He is also generous and integral member of our community and sponsors numerous causes and activities. I highly recommend Brett to anyone looking to make a change in insurance companies/agents or if you are a newbie to then insurance industry.

Brett and Shelby have been our insurance agents since 2001. With many options in this small town,…read moreit would be easy to hop from one carrier to another just to save a few dollars (or so most people think). Instead, Brett and Shelby have stuck by us through accidents, tough times, and the purchase of our home - and the service is well worth the premiums we pay. We have never once shopped around because it's not worth losing the long-term relationship they have with us. They cover our motorcycles, autos, home and now our life insurance. There's nothing like walking into your insurance agent's office and having them know who you are without asking you a single question - we are not just a policy number. I love AmFam in general because I often misplace my proof of insurance card, and *poof* just a call and they email it to me. I highly recommend this office!

Jim and his team are absolutely superb. They provided both my auto and home owners policies. Jim…read moret'also took care of my new construction home owners policy. He serviced my policies for a little over five years. I moved from Nevada to Hawaii and his team helped me in a very timely fashion to transition from state to state.

It's truly disappointing to watch a small business crumble from what was once a well-run, attentive…read moreoffice to one that can't even deliver the bare minimum in service. I don't take pleasure in leaving this review, but Jim Tatro's State Farm office has become just that. Jim used to be actively engaged, backed by a capable staff, but those days are long gone. Now, it's a constant game of reaching voicemail, dealing with a revolving door of new faces, and having emails ignored or mishandled. What's worse is that I can't even trust the information they provide after repeatedly receiving incorrect details about my own policies. I believe in second (and third) chances, but there's a limit. What finally pushed me over the edge--and ultimately led me to move all my policies to another office--was a simple question about whether my auto policy would cover me in Canada. I emailed them, only to be told by Jim's staff that coverage extended only 50 miles across the border. This struck me as odd since most major insurers cover Canada, so I followed up, asking them to confirm. They assured me Jim had 17 years of experience and knew what he was talking about. Skeptical, I called a non-State Farm agent who confirmed they could cover me for a month in Canada but encouraged me to double-check with my State Farm agent. So, I reached out to three other local State Farm offices, all of which actually answered their phones and told me unequivocally that State Farm policies do cover trips to Canada. I relayed this back to Tatro's office, only to be told again that I was wrong and they weren't budging. Finally, I called State Farm corporate, who immediately confirmed my coverage and expressed concern that my local agent was so misinformed after 17 years in business. Even after this, Tatro's office still insisted corporate was wrong. Unbelievable. At my wit's end, I suggested a conference call with corporate. They hesitated but eventually agreed, and right as we're about to get on the call, they suddenly admit, "Oh, we actually spoke with underwriting, and yes, you're covered." I was livid--an entire day wasted on a basic question they should've known the answer to. That was the final straw. I realized it was time to pull the plug and leave this train wreck of an office for good.

Eric is very nice and informative. When you need somebody…read morewho you can trust with the best prices, he's the guy to call!

Eric is amazing and I cannot thank him enough for handling our commercial insurance. Not only is…read morehe very responsive, he is very detailed and follows up. We increased our coverage and our premium dropped significantly. Highly recommend!

I was recommended to Brent Forbush for my tax filing and met with him in October for an hour-long…read moreappointment. I provided all of my documents at that time, and we shook hands on a plan to move forward. Unfortunately, that was the last communication I ever received from him. Since then, I've called at least five times to check on the status of my return. I spoke with his receptionist multiple times and with an account/tax manager twice. I also left messages specifically requesting a call back from Brent himself. It is now December, and I still have not heard a single update. The complete lack of follow-through and communication has been incredibly disappointing, and I am now seeking a different CPA. I do not recommend this firm.

I sought out an expert individual tax preparation firm after my previous firm made several…read moreincompetent mistakes. With Brent Forbush's Big 4 CPA background I was comforted in that regard. That is considered the gold standard in accounting. Even with Forbush's significantly above market fee, I was comfortable. However, my work was delegated to an overworked newby, whom I suspect was not even a CPA. When I received an unexpected and unexplained refund check from the IRS, I brought it to his attention. He didn't know what to do, so he did nothing. The result of this inaction was an eventual penalty by the IRS. I finally obtained Brent Forbush's personal intercision with the IRS, but it was to no avail, even though the mistake was really made by the IRS. I did not get what I paid for and I have now taken my business elsewhere. I do not recommend this firm for individual tax preparation.

The place is always clean service is great and they come in handy when emergency's happen.read more

I've been waiting here for over an hour. Actually, an hour and 15 minutes to cash a check. I have…read moreID and a recent financial POA. Maggie, who is nice enough, has to make multiple calls to her "Director" , who doesn't call her back while I sit here. "Rapid" is not the correct name for this business. I think 15-20 minutes would be more reasonable for this service.

Griffin and the entire GK Wealth Management team are awesome to work with and have helped us…read moretremendously in setting up a plan that works for our family and goals. Not to mention the tax savings and strategies that have helped put us on a path to success. They are very friendly and make sure to take the time to explain the different scenarios and approaches we can take. Our vision for the future is being heard and we trust that Griffin and his team will make the right moves to help us reach our goal. We have the peace of mind that our money is being handled by a smart and professional team who care about their clients and their financial well-being We highly recommend working with Griffin and the GK Wealth Management team.

The team at GK Wealth Management is stellar. They are knowledgeable, professional, and are able to…read moreanswer any and all questions I've had. They are proactive in setting up my investments for success and are always available for a check-in planning session to go over tax and equity considerations. I appreciate the support!

I called to get a quote and Cristian had a great Customer service offering me life insurance as…read morewell. Excellent service of him. Thank you

I've been a client of Don Chang - State Farm for a long time. They have provided my family with…read moreinsurance products, assisted with claims, and took good care of us for about 25 years. They check in for updates, or tune-ups every year to make sure we're covered. When I go in, it's always like seeing an old friend! I've had a couple collision claims myself and Don Chang has taken good care of me each time. My father in law had had a few too. One time it was snowing and my car battery died. I knew I was fairly close to the office so I called to see if I could get a jump. So yeah, Like A Good Neighbor Don was there! He didn't have to do that, he could have said he was busy, but he came out and helped get me going. I've always appreciated the service I get from State Farm.

2026 update! Another tax filing and Debbie and her crew continue to rock it! They are responsive,…read morekind, friendly and have a great location in Sparks. Super happy with them, they know the tax laws and sent us a letter before our appointment to tell us about changes, what to bring and they explain every step, deduction etc. you walk out with a well organized packet for your records should the IRS come knocking. Highly recommend you have your medical, rx out of pocket expenses ready and totalled, your donations too. Things go faster !

Going to Truckee Meadows to do our taxes was refreshing. I hate going to the run of the mill tax…read moreplaces because when you find an experienced tax provider they leave and you get stuff with the person with no experience and some we have had were odd to be honest. We had a great experience at Truckee. They were professional, knowledgeable and very friendly. See you next year.