We had Craig come out and remove an old storm door and install a new storm door. His communication…read morewas great and he was on time. Our new door looks fantastic! Highly recommend Olde Cabin Construction.

I had a problem with moisture in my interior walls. Craig and Scott came to assess my situation…read more After sharing that two prior roofers determined that I didn't not have a leaky roof, they explained that the moisture was coming from my crawlspace which I knew had a faulty and partially missing moisture barrier. They recommend encapsulation and as much as I don't want to do that, it may be what is necessary. I appreciated them making time to come to my home and help me out with their expertise. They did point out one problem with my roof that I will ask them to address in the future as my budget allows.

I have nothing but good things to say. a few years ago they replaced our roof and siding, so they…read morewere at the top of my list when we needed new windows. Sure enough they had the highest quality product at the best price. Installation was painless and the rep from the company was there every step of the way to check in and verify a job well done. we love our new windows and recommend them 10 out of 10 for customer service, value, and speed!

In May 2019 our house ended up in the path of a hailstorm that resulted in significant damage to…read moreour roof. I immediately reached out to a contractor whom we used in the past and who we respected. He pointed me to Carey Roofing, saying that they were a good company and were 'honest'. I called Carey Roofing and within days, Nick Carey came out and assessed the situation. Nick was present when the claims adjuster came. I observed that they worked together well without any 'friction'. Nick went over Carey Roofing's estimate with us and worked closely helping us select shingles. A short time later Nick transferred my job to Chuck Carey who finished it up. As is often the case, there were a few hiccups during the project. Chuck kept me in the loop for any delays or issues and made sure the work was done correctly and as closely to schedule as possible. All of the workers were polite and did professional work. Shrubs were protected during roofing and a thorough cleanup was done at the end of each day. Carey Roofing became like family during the project. In summary, Carey Roofing did a great job of replacing our shingles, vents, screens, etc. I found them to be honest and professional. I highly recommend them.

He was very nice and helpful and very respectful and quick to text back even though I didn't get…read moreservice from him. Great guy!

Did a beautiful job on the yard, great communication and friendly. I highly recommend!read more

Harbeck Roofing & Remodeling recently replaced our roof in December 2021. Hunter is great to work…read morewith keeping to the quote. The hardworking team did an excellent with such attention. Great experience and will be using them again for remodeling work.

Stay away from this company. After taking a 50% deposit for a metal porch roof and bay window roof,…read morethey delayed the job for months with terrible communication. When it was finally done, the work was so badly done that they said they couldn't fix it and would give us our money back. Ghosted us for weeks and then finally sent a check after I reported them to the Attorney General's Office for Consumer Protection. The check bounced and we still have not received our money back.

Excellent company highly recommend quality of roof is superior compared to my neighbors who…read morereplaced his the same time as mine. He since replaced hud again within 10 years b

We contacted around 5 contractors for inspection and quotes for our roof. On Tops Roofing was very…read moreresponsive to our request and gave us a very reasonable, detailed quote. I had several questions that I emailed over the weekend, and Jonathan answered my questions each time, even on a Sunday. Jonathan was very pleasant to work with. We made the decision to go with On Tops Roofing, and had a new roof within a week. The crew was also very nice, very efficient and worked hard and cleaned up nicely afterwards. We are very pleased with our new roof and the extra touches that I did not expect. Our roof looks much better than the last roofing we had from a cheaper contractor. We had the enhanced HDZ shingles installed. It is a 50 yr warranty on the products, and their warranty for workmanship is also better than the other quotes we received. We highly recommend On Tops Roofing. We are more than pleased with our decision. P.S. For some reason it says we are from San Francisco, CA -- we're in Garner, NC :)

Outstanding in All Respects! They check ALL the boxes: Professional, Competent, Responsive,…read moreThorough, Attentive, and Punctual! And, as a bonus, they are genuinely nice folks to work with. They correctly identified that my roof had been damaged by hail roughly 11 months ago, and the USAA adjuster readily agreed. Replacing the roof was accomplished in a manner I did not think possible in any line of business: they CONSISTENTLY did what they said they would do, when they said they would do it, and in a manner that exceeded what I expected. After seeing how they work, how they stay in touch, how they show up, and how they are committed to doing things well and fairly, I can 100% recommend them. In fact, I wish I could award more stars because they deserved them. I particularly want to thank Drane, Ryan, and Bertin for their exceptional commitment to excellence and teamwork. Well done!!!

I reached out to this company for help with an issue at my home and was genuinely impressed with…read morehow they handled everything. They were extremely responsive, showed up quickly, and were easy to communicate with throughout the process. The crew was professional, personable, and made me feel comfortable from the start. In my experience that's not always something you get with contractors. What really stood out was their willingness to go above and beyond to help resolve the situation. It's clear they care about their customers and take pride in their work. If you're looking for a reliable roofing and gutter company that you can trust to show up, communicate well, and do right by you, I'd absolutely recommend them. I'd work with them again without hesitation.

Amazing work and attention to detail. Brian and his team took great care in replacing our roof with…read morea superior product to anything you can buy at the hardware box stores Love the results and Brian made this process for us easy. Thank You Penny & Joe

I needed some siding replaced and a fix to the roof's siding. Bryan was able to come out quickly…read moreto give me an estimate. Once I got the estimate, his crew was able to come out quickly and get the work done. The final price was exactly what he quoted me. If I ever need more siding work done, he will be the first person I call.

Superb craftsmanship. Competitive quote. No surprises…read more Mike reroofed my house this summer, including new sealed boots around vents. Once underway, he could see that my chimney siding was rotten. He rebuilt it from scratch, painted it, and installed maintenance-free metal trim for the corners to match the style of my house, making it better than original.

Mike and his team were responsive, easy to work with, walked me through each step, showed me the…read moretrouble spots and their strategy to fix them, and cleaned up thoroughly. Reasonably priced and most of all, honest and trustworthy. Highly recommend them for any project - I've rehired them to paint my house next!

I called Roofwerks several months ago for two things:…read more [#1] I had a specific leak in my roof that turned out to be coming in through a broken spot under an attic window. [#2] I wanted to get a quote for re-painting my metal roof with a sealant. I paid that invoice, and called again several weeks ago for two more things: [#3] We had a leak in a corner under our roofline where two gutterlines meet. The insurance appraiser suspected it was due to a gap under the roofline that rain was blowing through during hard wind. I was hoping they would install some sort of flashing or protection over that gap, which would probably require gutter removal to reach. [#2 again] Since I hadn't received an estimate after the first job, I followed up about that. The people who came out (5/25/2022) did not fix the gap under the gutter corner, though I don't know why: it has since been fixed by another provider. Instead, they applied a single stripe of sealant down a roof line where there was no evidence of leakage. They also said they would provide an estimate for tightening screws and re-painting the roof for maintenance. This already felt like redundant work, since that's what they had supposedly done the first time, so I really didn't expect the expensive invoice that followed: $840+tax. I responded asking for clarification of the charges. (They quoted $168 per hour, and two men were there for 1.5 hours. That puts the paint used at $336.) I didn't hear back, so I follow up two days later, to which I received a reply that she was working on it. Two more weeks later, I followed up again, and was promised a prompt response. On Tuesday June 21, I got an email that the invoice had been dropped to $625+tax... still a flat price with no breakdown of hours and materials. Again, I asked for clarification of the costs, but at this point also decided to write this complaint. I ALSO PAID THE INVOICE. (I clarify this because I'm not doing this to justify stiffing them. I can afford $678, but I can't afford to spend any more time or patience waiting for an explanation or follow-through. My time is better spent making a BBB complaint and sharing my experience here.) So, to summarize: - They charged for duplicate work, since they were supposed to have provided an estimate after coming to address the first leak but never did. - They painted a single stripe down the seam of those roof lines and then tried to charge $336 (later $121) for the paint. - There was no evidence of leakage there. The actual leak was later repaired by another provider in the original spot that I pointed out but that they didn't repair. - It took two of their people 1.5 hours to look around the roof of a 1020sqft house (again, for what, I don't know, since they had already been out to estimate this before) and paint a white stripe that didn't need to be painted. - They still haven't provided an estimate that I think I've paid for twice now.

We had a very unpleasant experience with Roofwerks. We selected a more expensive, more technical…read moreshingle - and our roof was complex with multiple dormers at odd angles, etc. The team was clearly overmatched for the job. The foreperson, assuming he had the requisite expertise, was only present for a fraction of the time. The crew installed the roof hurriedly with much of the work done after dark. When completed, you could easily see that our roof did not remotely resemble the pictures we had used when selecting the shingle. We complained, and the owner and another executive came out to inspect the roof. The two men arrived, walked slowly around the house, gazed thoughtfully for several minutes in a display that seemed more of a performance than a real assessment. The owner firmly proclaimed that Roofwerks had done a perfect job. We pointed out flaw after flaw clearly visible from the ground. We showed them the brochures and the contrast of a well-installed roof. They refused to acknowledge any mistakes. It was the most egregious act of dishonesty I've seen in a long time. We hired a lawyer; got an independent inspector to review the roof; and he created a 40-page report that included copious examples of corner-cutting and incompetence. The report indicating failures far worse than we imagined. Again, even with the report replete with pictures, the owner refused to acknowledge anything less than a perfect roof. We hired Baker who removed the roof and installed the same shingle, but this time correctly, fixing the problems that Roofwerks left behind. At Roofwerks request, we asked that Baker leave the old copper in our yard, presumably so they could recycle and reuse. Baker left a pile of copper about the size of two large minivans. We alerted Roofwerks that their copper available and to pick it up. We waited several weeks. They never came, and it was left to us to remove the copper. I have nothing positive to say about Roofwerks or its owner. The entire process was disgraceful, without a moment of competence, integrity, or decency.