Charlotte G Houston, MD…read more Towards the end of 2025 my primary care provider recommended that I consult with a urologist to address my nocturia. At 70 years old it's probably not surprising that such a consultation would be called for. She recommended that I seek guidance and treatment from Charlotte G Houston, MD. This was an excellent recommendation. Dr. Houston is a board-certified urologist providing comprehensive urologic care to adult patients of all genders in the DC Metro area and Northern Virginia. She specializes in minimally invasive treatments and robotic surgery, with expertise in laparoscopic and robotic surgeries for kidney and prostate cancer, focusing on optimizing functional outcomes and minimizing patient discomfort. Dr. Houston also treats a wide range of urologic conditions, including kidney stones, recurrent UTIs, urinary incontinence, and erectile dysfunction, and performs procedures such as circumcisions and vasectomies. I learned about Dr. Houston's medical practice from an online seminar sponsored by Virginia Hospital Center (VHC). The seminar provided information about a range of treatment options. In addition to her expertise in cancer care, Dr. Houston offers a variety of treatment options for enlarged prostate, including Urolift, Rezum, Transurethral Resection (TURP), Gprostatest Photovaporization, Aquablation, Holmium Laser Enucleation (HoLEP), and simple prostatectomy. At our initial meeting at Dr. Houston's office in Alexandria, she performed two screening examinations, neither of which required sedation. After she reviewed the results of the screening, we talked about what my goals were - in this case dealing with my nocturia. She explained the drawbacks and benefits of a number of options. From this and based on her insight and experience, I selected ablation using water (aquablation) to clear obstructive prostate tissue from the urethra. The aquablation procedure was painless and required little recovery time. It was effective - instead of waking up three to five times each night to urinate, the procedure resulted in reducing that number to one or two times each night - a major improvement. All things considered, choosing Dr. Houston was a smart move. She was an outstanding educator, and her surgical work was perfect.

My baby is 3 weeks old, she is vomit and her stomach is hard. I called the insurance, they need me…read moreto take my baby to the VHC emergency room right away. And you can not believe it, I got there at 10:15 PM, and until 1:30 AM, no doctor has come to check on her, no one , just the nurse came to ask a few questions and left. And I don't know how long I have to wait. I will update the time when the doctor arrives below. It is really frustrating, because my baby is just 3 weeks old.And she is in pain, she hungry. And no doctor has time to pay attention to your baby. It is really frustrating when your baby is lying there and you can't do anything.

Dr. Gregory Bernstein is an excellent doctor, I am a first time patient with Dr. Bernstein. Great…read morecommunicator, direct and informative but with empathy. I feel very relaxed and comfortable with him. Excellent supporting staff.

Dr Bernstein has provided my Prostate care for the past two years. He takes his time with his…read morepatients and makes sure that all of my questions are answered. I would recommend him comfortably.

After my procedure I had to come here for follow up. A bit inconvenient for me, especially with the…read moreoffice in National Harbor being my homebase. I'm told that National Harbor is still in the midst of setting up and that is why I needed to come here. What is interesting about this location is that it is in a well established office/medical building that kind of makes you feel like you are in an actual hospital. I showed up and did my check in and had to wait a bit. To note: I stopped here during the Halloween season and they were directed for such. It wasn't very calming to my anxiety to see decorations stating the area I was about to go into for my follow up said it was 'contaminated' and having zombie arms reaching out to you. With my anxiety in high gear I am called back and walked through the maze to the room where I will be seen. Vitals taken, and instructions given to me quickly. I knew I was there to have a stint removed and to be given the instruction quickly, having never done this before, baffled me. I stood there stunned and had to ask for the instructions again. Given the instructions again I proceed to get ready and positioned for the tech to come back in. Tech comes in, and I have to hand it to her, she is good at distraction. Not sure how many of you out there have ever had anything done in the undercarriage area of your body, but everything they do in that area catches you by surprise. As I am, uh, being prepped, the tech is talking and explaining to me that I am going to be numbed. Her distraction technique was simple, keep talking as if you are gong to do it and then do it a few seconds later. I was in mid-answer when, wham-bam, inserted and numbed. I don't think I even finished my answer. Laying there, naked from the waste down (covered, mind you), feelin more vulnerable than I have ever been in my life. Being inserted into and numbed, in walks the doctor. With my head swimming, the doctor walks me through what is about to happen next. Anxiously I nod my head yes after he finishes and asks if I understand allowing for him to proceed. Continually coaching me to breathe through it all. Mind you, there is a monitor in the room that allows for the doctor to see where he is inside you and also allows for you to watch as well. Now, to have another object inserted into an exit hole while being able to watch it like it's a Netflix documentary is a surreal experience. When it reaches the spot where this thing has been sitting inside you for about a month at that point and you see a claw expand from the end, grab a hold the this thing, and the doctor tells you to take a deep breath...WOW! I never felt anything like that in my life, even with the undercarriage being numbed. The doctor was pleased with the stint coming out without any problems. Pleased with the procedure he tells me I won't need antibiotics, it may feel funny to me for a bit in the undercarriage area, and that I should be back to normal in about a day or two. All after declaring, "It's a boy" after the extraction. The one thing I didn't care much for here was the customer service from the front desk. It was like I was intruding to those member of the staff. I filled out my paperwork, paid my copay, and sat and waited to go back. Then, weeks later I get a bill in the mail for my copay, which I clearly paid while there. I have received several statements now at home stating I have not paid. When I go onto the website and sign into their portal, type in the statement number, I am told I have no balance due. I would gladly pay the $10, but I'm not sending it via the mail when your website clearly has registered I already paid in office. I can't wait for them to attempt to send me to collections for that $10 I already paid in person.

The office is a money mill with all customer service, quality, and attention cut to less than bare…read morebones. Visiting the office, one would think some great plague or natural catastrophe has occurred, because crowds of people have so filled the office that a line extends down the hall and even to the stairwell. You can't sit inside to wait because of the bodies and the awful heat. The staff, embattled, have a station model set up to deal with clearly thousands of patients, quadruple booked every 15 minutes. I was forcefully told to arrive 15 minutes early. I was seen 1.5 hours late. The doctor came in, glanced at me, and the visit was over in under 5 minutes. Cannot speak poorly enough of every facet of this clinic. They're barely skating the lines of ethics and requirements to bill insurance for the 20 visits they book per hour- barely.

Dr. Krasnow is a very skilled urological surgeon. He answered all of my questions with accurate and…read morecomplete detail. He has a great combination of knowledge and empathy. I've seen him both near K Street and had surgery performed by him at the Washington Hospital Center. I found the staff at both locations to be excellent. Things ran about as well on time as medical appointments go. But more important is his expertise, experience, communication skills and empathy. I highly recommend him. He is busy and you may not get an appointment tomorrow. But he is worth waiting for. His specialty is urological oncology - but he also works on related urological issues.

I hesitate to write this review, but others should know to avoid this practice. Dr. Engel was…read morearrogant and dismissive and spoke to me as if I was a child. I was seen much later than expected, due to patient volume. Dr. Engel handled my sensitive areas very roughly and performed the procedure as if in a hurry. What's worse - it was unsuccessful! The staff wasn't contrite when I informed them and instead wanted to reschedule. I will get the procedure done elsewhere. Avoid this practice. Oh, also Tony Kornheiser was in the office that day, and Dr. Engel bragged that he'd get a shoutout on Tony's show at the end (he didn't).

In 2021, I was referred to Dr. John Losse, who at the time shared a practice with Dr. Jason Engel…read more After several weeks of being unable to reach Dr. Losse or his assistant following my in office biopsy to schedule a follow-up appointment, I went to the office in person and was informed that Dr Losse had abruptly left the practice. I was told Dr. Engel would review and potentially assume care as one of his patients, so I scheduled an appointment. My initial appointment was uneventful however, I did find it odd that Dr. Engel, started off by indicating he would've never approached my case the way his former colleague had essentially throwing him under the bus, but I did appreciate his directness. and honesty. Dr. Engel promptly arranged for a biopsy at an outpatient facility, which identified three cancerous lesions in contrast to a prior in-office biopsy that had received from his former practice colleague that indicated I was cancer-free. For that, I am grateful. However, during my follow-up visit, I asked a few questions, two of which were: whether post-surgical treatment if needed could be coordinated in Baltimore (as I was planning to relocate), and whether he had observed more aggressive prostate cancer cases among African-American patients given my family history of fatal outcomes. In response, Dr. Engel told me that my question about racial disparities was "one of the dumbest questions" he had heard and suggested that perhaps I should start treatment in Baltimore. He then exited the exam room. I was surprised and disappointed by the tone and manner of the interaction, especially given the seriousness of a cancer diagnosis and the well-documented disparities in prostate cancer outcomes. I later sought treatment at Johns Hopkins, where I experienced excellent care and professional communication. While I cannot and would not, speak to Dr. Engel's clinical competence, my personal experience with communication and bedside manner was not one I would recommend. Respectfully submitted Damon D

Dr. Pahira is terrific. Kind and connects well with patients. His offices are very well-run. But…read moremost importantly, he is very, very good at his job. An excellent surgeon who uses less invasive procedures whenever possible.

Do not waste your time calling this practice, you will just be given the runaround a million times…read more If you actually are lucky enough to get through all the voice prompts and button-pushing of the phone service you might actually get an appointment with a doctor.

I've been a patient here for a little over a year and I had to come here to post about my most…read morerecent experience. Dr. Maria Canter is a talented physician with great bedside manner. She really seems to care about her patients and she listens to their concerns. Now with that being said I can only give this office 3 stars because of the office staff. Nancy who works in the front office is rude and abrasive. A patient who is calling to make an appointment shouldn't be treated as if they're somehow inconveniencing you. I've decided to take my business elsewhere. I'd rather start over with another doctor than have to put up with Nancy again.