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    Jason D Engel, MD

    2.3 (18 reviews)
    Closed • 9:00 am - 5:00 pm

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    Urologic Surgeons of Washington

    Urologic Surgeons of Washington

    1.5(4 reviews)
    0.0 mi•Downtown

    While the Nurse Practitioner (Ndidi) was amazing, respectful, responsive, and communicative, the…read morerest of the staff made this experience memorable for being bad. From first losing my urine sample and making me return to the office for a second one, to somehow submitting all claims to a past insurance member number that hasn't been active for a decade (though I handed them the current insurance card), this place has been a nightmare to handle my claims. They also will not forward my records to my GP despite multiple requests. I spoke with the office 6 times over 5 weeks before they agreed to refund the charges to my credit card which would have been fully covered if they submitted the claim through my actual insurance member number. Now I'm being hounded by the laboratory for the cost of lab work that was submitted to the wrong insurance, 7 weeks afterward. I hope No problem Ndidi finds a new office home for her great care, as this office will not see me again.

    My fiance has a sperm analysis done at their office to submit to my infertility doctor. We needed…read morethe results faxed to me so I could bring them to my doctors appointment. We submitted the note saying to fax the results to me. I had not received them 3 days letter so I called back and they said they could not be faxed only mailed to patients. By then I was upset because they could of told this to us 3 days ago. I agreed to have them mail it but now had to move my dr appointment to the following day to allow time for the letter to be received in the mail.. Well when we received the letter they had misspelled my name in the history.. had my fiance's age wrong saying he was 41 when he is 32 even with his birthday being in the title of the letter. And the icing on the cake is that it said he never submitted a sample for test..REALLY? my infertility doctor now does not want to proceed with our cycle this month because she does not believe that a dr will make that many mistakes in a letter and that we are trying to hide his results. So i just lost on hundreds of dollars of being monitored and medication I cannot even use now. I submitted a letter to them and I am hoping someone cares enough to at least call me and apologize. The doctors were amazing but we are going to have the results done somewhere else because their office associates are not professional what so ever. I wish I could give 0 stars for them.

    Paul Shin, MD

    Paul Shin, MD

    3.4(14 reviews)
    0.0 mi•Downtown

    My fiance has a sperm analysis done at their office to submit to my infertility doctor. We needed…read morethe results faxed to me so I could bring them to my doctors appointment. We submitted the note saying to fax the results to me. I had not received them 3 days letter so I called back and they said they could not be faxed only mailed to patients. By then I was upset because they could of told this to us 3 days ago. I agreed to have them mail it but now had to move my dr appointment to the following day to allow time for the letter to be received in the mail.. Well when we received the letter they had misspelled my name in the history.. had my fiance's age wrong saying he was 41 when he is 32 even with his birthday being in the title of the letter. And the icing on the cake is that it said he never submitted a sample for test..REALLY? my infertility doctor now does not want to proceed with our cycle this month because she does not believe that a dr will make that many mistakes in a letter and that we are trying to hide his results. So i just lost on hundreds of dollars of being monitored and medication I cannot even use now. I submitted a letter to them and I am hoping someone cares enough to at least call me and apologize. The doctors were amazing but we are going to have the results done somewhere else because their office associates are not professional what so ever. I wish I could give 0 stars for the office staff.. note: Dr. Shin was amazing this is no reflection of him.. he gets 5 stars!

    Need a urologist? Ok. you will find one here. Need a urologist who actually cares about your…read moreschedule as much as he expects you to care about his? Fuggedabowdit. Bottom line: 50 minutes late first appointment. No doc, no nurse, no apology. but we stayed. 30 minutes late second appointment. No doc, no nurse, no apology. This time we walked out. I grant you one star, for good magazines in your waiting room--your saving grace, since waiting is basically what we did. The Details: My husband (and I) made two visits to this office. The first one, we were 20 minutes early for our appt. Surprisingly, we were escorted to an exam room within 10 minutes of sign in...and we were pretty darn impressed. ("Wow, they've got their smoozle together!") We sat in said exam room, waited and expected the doc/someone to show up within 10 minutes. Tick, tick, tick....and we now figured, well, if we can't be done early, on-time is ok. ("Well, it was a good start anyway! On-time is alright by us. No one promised a miracle!") Ten minutes go by. Another 20 minutes go by. By now the doc is 20 minutes late. Doc wizzes by "I'll be with you in a minute". Um. ok. ("Ok, maybe this is just a bad morning. Invoke OM, namaste.") 30 minutes, 40 minutes. No doc. No nurse. No apology. No consideration that maybe the two professionals in the exam room #2 may actually have to go back to work in order to earn the money that is going to pay for this appointment. We talk to the staff. "He is very busy this morning." ("Ok, but are we at the airport? You know, overbooking is equally annoying there, too!!!!!!") Doc finally shows up. No apology or acknowledgement of the delay. Business as usual. He does his thing. We leave. ("A little arrogant, but we will give him one more chance.") Hubby goes back for a follow-up appointment this morning. Waited 30 minutes, asks staff why the delay. No response, no apology, no acknowledgement that his time is important. And this time, no early whisking away to an exam room. No Doc. No nurse. (Hubby calls me, "I've been waiting 30 minutes. I'm leaving.") Dr. Shin, Staff, you have some serious time management issues going on. We weren't the only ones left waiting. Your UVa "charm" will not help you when you can't even apologize for the mismanagment. (I know that "charm", I'm an alum, too.). I grant you one star, for good magazines in your waiting room.

    GWU-Medical Faculty Associates - Wish I had some from earlier this month, but unfortunately my phone automatically deletes calls after a certain amount of time.

    GWU-Medical Faculty Associates

    1.5(8 reviews)
    0.4 mi•Foggy Bottom

    The worst of the worst in healthcare, now part of United Healthcare, and getting worse. I have had…read more6 different primary care MDs in ten years. The most recent left in May, after an 18 month tenure. They told me there are no MDs available at the Foggy Bottom location where I saw my former MD, and that I had to start over as a new patient appointment at another location, where there are no available MDs for months. It would seem to me that a ten year customer shouldn't be put in this situation, but they don't care. To add insult to injury, I requested a refill on a generic allergy med, my chart would show I've been taking for ten years, and just saw my MD in April. They insist I come in for an appointment to re-fill any medicines because my provider left the practice! Again, this is not my problem. GWU caused this and they should fix it. I wrote to the head of customer relations and UHC poohbah. NO response. Dealing with them on the phone is like going back in time. Terrible reps who are empowered to do nothing. The government can't take them over soon enough. If you are evaluating options, this is a dead end. I am going to Kaiser as soon as I can, at year end.

    Rating due to new patient policy…read more Currently there is a six month wait (January 2024) and they would not place me on the waiting list. They referred me to Capital Digestive Care and stated that it was part of GWMFA. When I made the call to Capital Digestive Care, they were rude and made it clear that they are not a part of GWMFA and that there would be a wait with them. My complaint is that I've been with GWMFA for at least 15 years and the service has gotten worse over the years. GWMFA number of patients have grown exponentially and they have not kept up with the demand for doctors and services. (colonoscopy, mammogram, sleep study, etc.) I hope they can turn things around - otherwise I'll be looking elswhere.

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    GWU-Medical Faculty Associates
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    Jason D Engel, MD - urologists - Updated October 2026

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