In 2021, I was referred to Dr. John Losse, who at the time shared a practice with Dr. Jason Engel…read more After several weeks of being unable to reach Dr. Losse or his assistant following my in office biopsy to schedule a follow-up appointment, I went to the office in person and was informed that Dr Losse had abruptly left the practice. I was told Dr. Engel would review and potentially assume care as one of his patients, so I scheduled an appointment. My initial appointment was uneventful however, I did find it odd that Dr. Engel, started off by indicating he would've never approached my case the way his former colleague had essentially throwing him under the bus, but I did appreciate his directness. and honesty. Dr. Engel promptly arranged for a biopsy at an outpatient facility, which identified three cancerous lesions in contrast to a prior in-office biopsy that had received from his former practice colleague that indicated I was cancer-free. For that, I am grateful. However, during my follow-up visit, I asked a few questions, two of which were: whether post-surgical treatment if needed could be coordinated in Baltimore (as I was planning to relocate), and whether he had observed more aggressive prostate cancer cases among African-American patients given my family history of fatal outcomes. In response, Dr. Engel told me that my question about racial disparities was "one of the dumbest questions" he had heard and suggested that perhaps I should start treatment in Baltimore. He then exited the exam room. I was surprised and disappointed by the tone and manner of the interaction, especially given the seriousness of a cancer diagnosis and the well-documented disparities in prostate cancer outcomes. I later sought treatment at Johns Hopkins, where I experienced excellent care and professional communication. While I cannot and would not, speak to Dr. Engel's clinical competence, my personal experience with communication and bedside manner was not one I would recommend. Respectfully submitted Damon D

I hesitate to write this review, but others should know to avoid this practice. Dr. Engel was…read morearrogant and dismissive and spoke to me as if I was a child. I was seen much later than expected, due to patient volume. Dr. Engel handled my sensitive areas very roughly and performed the procedure as if in a hurry. What's worse - it was unsuccessful! The staff wasn't contrite when I informed them and instead wanted to reschedule. I will get the procedure done elsewhere. Avoid this practice. Oh, also Tony Kornheiser was in the office that day, and Dr. Engel bragged that he'd get a shoutout on Tony's show at the end (he didn't).

The most unprofessional, uncaring, person I have ever had the pleasure of meeting. He is far past…read moreretirement, treats his patient's like cattle for the insurance $$ only. There are 8 other well qualified Dr's in the practice he is in. He is basically over flow because the other's are booked so far in advance. He will not follow up with patient's even if it is life threatening, and do not dare call and ask for result's even if it's week's since they received the result's. I have never felt so vulnerable and un-cared for by a Dr before.

Don't bother. After waiting over 39 minutes for my appointment I finally asked how much longer…read more Response; "20, 30 or so more minutes. Totally unprofessional office. I should have read other comments of real patients, not the ones not placed by his office.

While the Nurse Practitioner (Ndidi) was amazing, respectful, responsive, and communicative, the…read morerest of the staff made this experience memorable for being bad. From first losing my urine sample and making me return to the office for a second one, to somehow submitting all claims to a past insurance member number that hasn't been active for a decade (though I handed them the current insurance card), this place has been a nightmare to handle my claims. They also will not forward my records to my GP despite multiple requests. I spoke with the office 6 times over 5 weeks before they agreed to refund the charges to my credit card which would have been fully covered if they submitted the claim through my actual insurance member number. Now I'm being hounded by the laboratory for the cost of lab work that was submitted to the wrong insurance, 7 weeks afterward. I hope No problem Ndidi finds a new office home for her great care, as this office will not see me again.

My fiance has a sperm analysis done at their office to submit to my infertility doctor. We needed…read morethe results faxed to me so I could bring them to my doctors appointment. We submitted the note saying to fax the results to me. I had not received them 3 days letter so I called back and they said they could not be faxed only mailed to patients. By then I was upset because they could of told this to us 3 days ago. I agreed to have them mail it but now had to move my dr appointment to the following day to allow time for the letter to be received in the mail.. Well when we received the letter they had misspelled my name in the history.. had my fiance's age wrong saying he was 41 when he is 32 even with his birthday being in the title of the letter. And the icing on the cake is that it said he never submitted a sample for test..REALLY? my infertility doctor now does not want to proceed with our cycle this month because she does not believe that a dr will make that many mistakes in a letter and that we are trying to hide his results. So i just lost on hundreds of dollars of being monitored and medication I cannot even use now. I submitted a letter to them and I am hoping someone cares enough to at least call me and apologize. The doctors were amazing but we are going to have the results done somewhere else because their office associates are not professional what so ever. I wish I could give 0 stars for them.

I heart Dr. Irwin and his staff! He is a urologist, and I know it seems weird that a 24 yr. old…read morewoman has to see one, but he is very helpful. I had a bout of chronic UTI's that my primary physician and ER at Sibley didn't take very seriously. Dr. Irwin took time to sit down and actually talk to me and ask detailed questions about my symptoms. He actually took notes! He didn't judge and always made me feel comfortable. I had a decent time getting appts with him, albeit expect to wait some because the office is very swamped. He performed several lab tests and a scope of my urinary system to ensure there were no deeper problems. Thankfully there was nothing to serious, and he gave me a 5 month antibiotic regime to follow. Since seeing him and following his regime I have been UTI free for three months :-) (oh and he accepts BCBS Basic)

My fiance has a sperm analysis done at their office to submit to my infertility doctor. We needed…read morethe results faxed to me so I could bring them to my doctors appointment. We submitted the note saying to fax the results to me. I had not received them 3 days letter so I called back and they said they could not be faxed only mailed to patients. By then I was upset because they could of told this to us 3 days ago. I agreed to have them mail it but now had to move my dr appointment to the following day to allow time for the letter to be received in the mail.. Well when we received the letter they had misspelled my name in the history.. had my fiance's age wrong saying he was 41 when he is 32 even with his birthday being in the title of the letter. And the icing on the cake is that it said he never submitted a sample for test..REALLY? my infertility doctor now does not want to proceed with our cycle this month because she does not believe that a dr will make that many mistakes in a letter and that we are trying to hide his results. So i just lost on hundreds of dollars of being monitored and medication I cannot even use now. I submitted a letter to them and I am hoping someone cares enough to at least call me and apologize. The doctors were amazing but we are going to have the results done somewhere else because their office associates are not professional what so ever. I wish I could give 0 stars for the office staff.. note: Dr. Shin was amazing this is no reflection of him.. he gets 5 stars!

Need a urologist? Ok. you will find one here. Need a urologist who actually cares about your…read moreschedule as much as he expects you to care about his? Fuggedabowdit. Bottom line: 50 minutes late first appointment. No doc, no nurse, no apology. but we stayed. 30 minutes late second appointment. No doc, no nurse, no apology. This time we walked out. I grant you one star, for good magazines in your waiting room--your saving grace, since waiting is basically what we did. The Details: My husband (and I) made two visits to this office. The first one, we were 20 minutes early for our appt. Surprisingly, we were escorted to an exam room within 10 minutes of sign in...and we were pretty darn impressed. ("Wow, they've got their smoozle together!") We sat in said exam room, waited and expected the doc/someone to show up within 10 minutes. Tick, tick, tick....and we now figured, well, if we can't be done early, on-time is ok. ("Well, it was a good start anyway! On-time is alright by us. No one promised a miracle!") Ten minutes go by. Another 20 minutes go by. By now the doc is 20 minutes late. Doc wizzes by "I'll be with you in a minute". Um. ok. ("Ok, maybe this is just a bad morning. Invoke OM, namaste.") 30 minutes, 40 minutes. No doc. No nurse. No apology. No consideration that maybe the two professionals in the exam room #2 may actually have to go back to work in order to earn the money that is going to pay for this appointment. We talk to the staff. "He is very busy this morning." ("Ok, but are we at the airport? You know, overbooking is equally annoying there, too!!!!!!") Doc finally shows up. No apology or acknowledgement of the delay. Business as usual. He does his thing. We leave. ("A little arrogant, but we will give him one more chance.") Hubby goes back for a follow-up appointment this morning. Waited 30 minutes, asks staff why the delay. No response, no apology, no acknowledgement that his time is important. And this time, no early whisking away to an exam room. No Doc. No nurse. (Hubby calls me, "I've been waiting 30 minutes. I'm leaving.") Dr. Shin, Staff, you have some serious time management issues going on. We weren't the only ones left waiting. Your UVa "charm" will not help you when you can't even apologize for the mismanagment. (I know that "charm", I'm an alum, too.). I grant you one star, for good magazines in your waiting room.

The K st phlebotomists are terrible and very condescending. Blaming their inability to draw blood…read morefrom my deep veins on me every visit. With comments like, "you haven't eaten breakfast have you?" "have you drank enough water today?" or "your veins roll too easily" ... I have had so many bruises and countless bad experiences over the 2 years I worked with them. I was once made to wait an hour and a half to be seen because I arrived 10 minutes late due to inability to find parking. No one explained why, or apologized. I asked multiple times why I was still waiting and they just kept telling me someone would see me soon. I did eventually have a successful pregnancy thanks to them, but now that I am looking to have a second child I will absolutely not be returning to SGF.

I was a patient there for years. I also work in healthcare. The Shady Grove staff is rude,…read moreunhelpful, unknowledgeable, unreachable. I'm pursuing IVF again but this time out of the country at a fraction of the cost with a much more professional team. There's other options out there! Avoid Shady Grove at all costs- their only motivation is $$$

I threw my back out yesterday and literally could barely walk into the office, one hour later I am…read moregood to go! Dr Shu Fan is amazing! I literally gave him a hug before I left!! I was so happy I could cry! I was in SO much pain and he fixed me right up...it was like magic!

I've gone to at least 5 different acupuncturists over the last 10 years and this one is by far the…read moreworst. He has no bedside manner whatsoever. He charged $180 for a consultation that lasted less than 10 minutes and was always rushed and unfriendly. When he does the cupping procedure, he literally beats your back with open palms afteafterwardrwards instead of gently massaging the area. His prices are so much more expensive than other (much better) acupuncturists. I would highly recommend going to someone else.

The worst of the worst in healthcare, now part of United Healthcare, and getting worse. I have had…read more6 different primary care MDs in ten years. The most recent left in May, after an 18 month tenure. They told me there are no MDs available at the Foggy Bottom location where I saw my former MD, and that I had to start over as a new patient appointment at another location, where there are no available MDs for months. It would seem to me that a ten year customer shouldn't be put in this situation, but they don't care. To add insult to injury, I requested a refill on a generic allergy med, my chart would show I've been taking for ten years, and just saw my MD in April. They insist I come in for an appointment to re-fill any medicines because my provider left the practice! Again, this is not my problem. GWU caused this and they should fix it. I wrote to the head of customer relations and UHC poohbah. NO response. Dealing with them on the phone is like going back in time. Terrible reps who are empowered to do nothing. The government can't take them over soon enough. If you are evaluating options, this is a dead end. I am going to Kaiser as soon as I can, at year end.

Rating due to new patient policy…read more Currently there is a six month wait (January 2024) and they would not place me on the waiting list. They referred me to Capital Digestive Care and stated that it was part of GWMFA. When I made the call to Capital Digestive Care, they were rude and made it clear that they are not a part of GWMFA and that there would be a wait with them. My complaint is that I've been with GWMFA for at least 15 years and the service has gotten worse over the years. GWMFA number of patients have grown exponentially and they have not kept up with the demand for doctors and services. (colonoscopy, mammogram, sleep study, etc.) I hope they can turn things around - otherwise I'll be looking elswhere.

Dr. Kimbrough and his awesome practice (One Medical Group) are like concierge service for your…read morehealth. Super-long appointments to cover whatever you need to cover. Thorough, friendly, and knowledgeable, I couldn't be happier with the whole experience. I hadn't seen a doctor in three or more years, so I had a lot of questions. Dr. Kimbrough was extremely patient in dealing with any issue or concern I threw at him. One Medical Group is membership-based primary care. It costs $199/year, but is worth every cent (and then some). It's kind of like a medical "start-up" done right. Online scheduling, really long appointments, nice offices. Check 'em out.

Will Kimbrough is the best doctor I've ever had. His knowledge, diagnostic skills, and demeanor are…read moresuperior. He's friendly, helpful with advice, never rushes you, never judges you. I feel more comfortable sharing anything and everything with him, unlike some previous doctors. If I could give him more than 5 stars, I would. One Medical as a whole is an awesome practice, worth every penny of the $199 annual fee.