CCRM is the top fertility service provider - high quality staff and organized operations. We…read moreswitched to CCRM following a very negative experience at Kindbody.

I visited CCRM Fertility Clinic on Friday, March 21, 2025, and was completely appalled by the level…read moreof unprofessionalism I encountered. I arrived on time for my appointment, only to be left waiting to be let in by a nurse whom I later learned was named Jackie, who was visibly preoccupied--holding a Dunkin' Donuts coffee and texting on her phone. When she finally acknowledged me, her demeanor was rude and dismissive. She unapologetically mentioned that her train was late, as if that excused the delay in my care. When I asked how long it would be before I could see the doctor, since I also had professional obligations, she responded with sarcasm and muttered an incredibly offensive comment under her breath: "These dikes are going to just have to wait," followed by a chuckle. As someone who chose CCRM because of its reputation as an LGBTQ+ inclusive clinic, I was shocked and deeply hurt. No patient should ever be made to feel unwelcome or disrespected--especially in a space that promises compassionate and inclusive care. I will not be returning, and I strongly urge CCRM to reevaluate how their staff interact with patients, particularly those from marginalized communities.

Very glad we went with spring! It was nice to feel like an actual human and not cattle. We worked…read morewith Dr Hancock and she was out of town for my retrieval so Dr Yoder did it (also great). All the staff were kind, helpful and very responsive. Highly recommend!

As I was researching about "egg freezing" and different places to do it in NYC, I started to get…read moreintimidated reading some of the reviews on the big places like RMA, and just intimidated by all the information online in general. After finding Spring, it felt a bit more comfortable, so I made an appointment for a consultation with Dr. Klatzky. After the initial consult with Dr. Klatzky and the Spring team, I felt very educated on what I needed to do and how it was going to work. Long story short, I ended up proceeding with the egg freezing process for one cycle and I can't say enough about what an amazing experience I had here. The team is super communicative via their messaging app, which is super helpful in the process to have. I always felt supported and cared for by their team. Clarity on pricing was also great, no sneaky fees etc. Lastly, their office is super nice and comfortable. Overall, wonderful experience, also very happy with the results I got with them too. :) Would recommend to anyone!! Thank you, Dr. Klatzky!

"Patients don't care how much you know until they know how much you care" -…read more I highly recommend Dr. Weidenbaum. Not only is she an extremely knowledgeable provider with an extensive education from world class institutions, she REALLY shows you that she cares. My appointments with her represent the most human, genuine interaction I have had with a clinician in a long time. She is warm, takes her time to ask you questions and LISTENS To your responses, provides clear, everyday language to explain your conditions to you and the recommended course of care. She does not make unilateral medical decisions on your behalf, but rather engages in patient-centered care where she presents you, the patient with the options, each options associated risks and benefits, acknowledges your own individual preferences, and then asks YOU the patient which treatment option sounds best to you. If we had more doctors like Dr. Weidenbaum, our healthcare system would be a much better, more efficient and less stressful experience for us all. I hope NYU Langone has her training the next generation of providers. Dr. Weidenbaum provides flexibility of appointments- offering virtual visits for consultations and follow up visits to discuss results- and in person appointments when exams and testing are needed. I will also say, this was a "top-down" experience. Dr. Weidenbaum's CNA was very pleasant and professional - and also clearly very well trained. I am not the best patient when it comes to blood draws- not the best veins and vasovagal syndrome that results in fainting (and sometimes vomiting!) when I have my blood drawn. Many phlebotomists struggle with my labs. Dr. Weidenbaum's CNA was incredible. She got a vein and my blood collected in 10 seconds! No slapping my arm, no repositioning the tourniquet and consequently- no fainting! I wish I could go to her for the labs ordered by my other providers! Dr. Weidenbaum's administrative staff- Crystal and Jennifer are equally great. They are incredibly responsive, clear in their communication and easy to work with. I really wish the providers I see regularly at NYU Langone Health were more like Dr. Weidenbaum's team. The only reason I took off 1 star for office and staff- and I don't believe this is Dr. Weidenbaum's staff directly - is that I have unfortunately experienced a great headache of a billing issue subsequent to my visits with Dr. Weidenbaum. This is an issue with NYU Langone Health's Physician Billing Department, which I am confident Dr. Weidenbaum has no authority over. I have had similar issues when I visit other providers at NYU Langone Health. My insurance carrier has sent me EOBs (explanation of benefits) showing full payment for my visits, and. NYU Physician billing is sending me overdue notices saying my bills have not been paid. This is really not a reflection of Dr. Weidenbaum nor her team, but rather of NYU Physician billing department, which is not based in New York. Unfortunately, I do know from experience with NYU that there is always the potential for a billing issue when I go to an NYU provider. Hopefully they can resolve their issues as I would not want others to be deterred from seeing such a wonderful provider as a result of the hospital system's administrative issues.

I understand why most clinics have low ratings. Though NYU Fertility isn't 5 stars either and…read moreslightly unorganized, I've had an amazing experience with them. I finally feel like a person rather than a number. They really care about answering all of my questions and have been a great help through my experience with them so far. I had another fertility consultant elsewhere and I just felt like I was jumping through hoops with no results. At NYU they have been very straight forward and I finally feel less hopeless. I'm so happy I decided to go through with IVF here. Wish me luck .

I found Dr Elassar to be very brusque and hurried in our initial consult. She told me upfront not…read moreto email her directly and address questions only to staff. She also was rather rude when I asked a simple question about fibroids, as I was not familiar with how they form. I am honestly confused by all the rave reviews about her bedside manner because the first impression she gave was horrible. Please note I'm not looking for someone to hold my hand and coddle me but there was a distinct impression I got that she wasn't actually interested in any of my concerns or questions. The office was also disorganized and could not follow a simple email thread about a possible plan for next steps After two visits that was enough for us and we did not pursue anything further. For an expensive NYC "boutique" office, I think it should have been a better experience

We are forever thankful for Dr. Alyaa and our little man who is now a few months old! Searching for…read morea fertility doctor is no easy feat. I did a lot of research before deciding to reach out to NYCIVF. One of the many important aspects for me was not feeling like a number and to be able to have a more personalized experience with both the Dr. and members of the team. As soon as I called NYCIVF I felt like we would be taken care of. We were able to get an appointment within a short time frame, they looked into whether our insurance was accepted and were personable on the phone. Upon meeting Dr. Alyaa, I (for the first appt I went by myself as my husband was traveling) could tell she was a highly educated individual with confidence, faith and warmth. She wanted to get to know who we were and help us get to our end goal of having a baby. She right away put me at ease that I was not "old" (34) and that everything would work out fine. We also decided to start tests right away as there was no point in waiting. I really liked her go ahead attitude. In the end my husband and I underwent IVF and were successful on the 2 FET (no one's fault on the 1st, it just happens and is poor luck). Our pregnancy occurred about 6 months after the initial appt (very quick!!) Below are a number of reasons why I would choose NYCIVF for your fertility needs: 1) Dr. Alyaa is incredibly smart and wonderful at what she does. She keeps your spirits up during an emotional rollercoaster of a time 2) Dr. Alyaa does what is best for you and your partner and getting you to the end goal of pregnancy as quickly as possible. She will not have you go through IUI first unless she thinks there is a chance for success. 3) The team knows how to deal with insurance - this was one of our biggest complaints, our insurance company, like many can be a pain! They handled corresponding with them an insuring procedures and medicines were properly covered. 4) If you call, the team knows you on a first name basis you are by no means a number 5) The office is small and you will only see Dr. Alyaa. I never had to wait for my appt. I was always taken right away. 6) The office is really pretty and welcoming! Its location is in a nice area and the office and operating room are kept clean and sterile. 7) Dr. Alyaa responds to emails in RAPID speed, as does the rest of the team 8) Appts can be scheduled at your convenience. They are flexible to help those who are in demanding jobs and can only step away prior to work or during lunch time We will forever be thankful for Dr. Alyaa and the team. We still keep in touch and plan to as they become and amazing part of the pregnancy journey. I would recommend NYCIVF without a doubt to anyone who is struggling with fertility. It's a very emotional ride and you want someone you trust and this is 100% the place.

This team is awesome. Whenever you need help or instructions. At the time you called in. 5-10…read moreminutes later, there are always have a Nurse or staff call you back to support this painful and anxiety journey. They provide the best quality of care for their patients. I was trying another famous fertility center in NYU, the billing department never tells you the exact amount beforehand. However, Columbia Fertility Center provides adequate billing information at the time you decide to start IVF journey. Excellent service, friendly doctor and staffs!

The doctors and nurses as Columbia made this difficult experience as easy as possible. They were…read moreknowledgeable, kind, professional, and responsive throughout the process. Making monitoring appointments was easy and they always had plenty of morning availability in both white plains and NYC. We are so grateful for this team and how they have helped us. Thank you!

I have been a patient at Kofinas for over four years now. I have a 3.5 year old and I am 19 weeks…read morepregnant with my second. I wish I could shout to the rooftops how highly I recommend this fertility clinic as they have changed my life in so many ways. I had a very difficult experience at two other clinics prior to discovering Kofinas. And even then, my case was challenging. I struggled with what seemed like every issue that could possibly arise, and yet at every turn, Dr. Jason and his team never gave up. Over the course of the last two years to baby #2, with every new issue that arose, they handled it with such specificity and expert care, that I was never worried I wouldn't end up eventually being pregnant again. When you call the office, you speak to an actual human, (a lovely one) who knows who you are. You have the freedom to email Dr Jason at any time, but to be honest, his nurses are SO amazing, I never really had to. I knew that every single issue I brought up to the nurses would be discussed directly with Dr. Jason by the end of the day and I would hear back from them. In my experience, this communication is unheard of in most medical settings. I was diagnosed last year with endometriosis, something I had never suspected. What I appreciated so much about this was the fact that the surgery was able to be done "in house" and I was cared for by Dr. Jason and his team -- this is very different for many women who discover this while undergoing IVF, and are shuffled off to a gynecological surgeon who can perform this, leaving them to be away from their fertility team while they recover and deal with any additional issues that may have arisen as a result of the surgery. A week after my successful laproscopy I was literally skipping down the street. Kofinas has a unique preparatory protocol and I am convinced that is why I recovered so quickly. Furthermore, one of the most valuable aspects of how things run at Kofinas is that they uncover every stone before a transfer so that you have the absolute best chance of success the first time. They provide very specific testing that the majority of other US clinics do not offer, and you truly feel that the entire team is doing everything possible to make it a success. I was really seen by this clinic and this team. When you're going through something as physically, mentally and emotionally grueling as IVF, to feel as comfortable as I did throughout this process was what made it such a success for me. I was always relaxed, I knew my voice was being heard, and I knew they were all on my side.

All they care is about money and not service. terrible place to be. it takes forever to resolve…read moreany finaincial situation or issues. Plus is 1000 for initial consultation way overcharge. The staff giggles and not professional at all.

How does someone start a review for a group of people who fulfilled a dream? My husband and I…read morestruggled to conceive our second child before coming to RMA. We were referred to Dr. Daniel Stein by a friend and we could not have been happier with our experience. Dr. Stein and his team showed a great deal of compassion and warmth. It's easy to think that in the field of infertility compassion and warmth should be a given. When you think, however, that this is RMA's everyday it could be easy to lose sight of each family's struggle. Dr. Stein does not lose sight of that struggle, nor does his team. We felt truly cared for even though we were one of hundreds (?) thousands (?) that RMA was treating at the time. In working with Dr. Stein, he explained everything clearly and handled our questions respectfully. Whenever a choice was to be made, Dr. Stein outlined the options and guided us as to which path he thought was best for our case. I can't say enough about how appreciative I am for Dr. Stein's work with us. The rest of the team was wonderful as well. The nurses, physician assistants and counselors were friendly and good-humored, which when you're going through this experience is not something to take for granted. If I could have met the embryologist/s who handled our case, I'd likely give them the biggest hug as I am eternally grateful for the care they gave our baby when she was just a cluster of cells; a cluster of cells that belonged to a nameless, faceless couple and was nonetheless cared for diligently. I think my only hint of disappointment has been with the financial office. While everything else in our journey felt seamless, dealing with the finances felt clunky. I hope that whomever reads this review is inclined to use RMA and benefits from their services.

Stay away. The fertility/infertility process is already stressful, expensive, and vulnerable. This…read moreplace is a mess - administratively from top to bottom. They will prescribe wrong dosage of drugs and blame you for it. They will tell you insurance doesn't cover it, make you work with one of their third party payment providers - and then once you've paid tens of thousands of dollars, they'll bill your insurance...and your insurance actually does pay them, leading to double recovery. It's heartbreaking working with them.

I would not recommend Dr. Klein or this facility. We paid over $400 for a consultation and were…read moreleft waiting over an hour past our scheduled time. When we were finally seen, Dr. Klein was unapologetic, even though it was obvious we were upset. He came across as distracted, avoided eye contact, and was not personable. After the appointment, I sent my medical records along with a follow-up email and never received a response. When I called the office, I was told to forward everything again because "Dr. Klein is not good with email." For the price and importance of fertility treatment, this level of care and professionalism is unacceptable. Dr. Klein is not listed on any reputable "best doctors" lists, and based on my experience, it's easy to see why. I would strongly suggest seeking care elsewhere.

I froze my eggs at this clinic 7 years ago when I was 35. At the time, I was very happy with the…read moreattention and care I received. The clinic was warm and welcoming, and I Felt that all my questions were answered. The cost was very competitive and I felt secure in my reproductive future when I was able to freeze 12 eggs. However, this feeling of positivity changed when I decided to use the eggs 6 years later. By this time I had moved to Arizona, so the eggs were shipped to a new fertility clinic in the Phoenix area. Once that clinic received the eggs (and knowing my intent to fertilize them), they informed me that the eggs are all "granular" (all 12 of them) and that they therefore had lowered likelihood of yielding viable embryos. They said this as if I already knew it, because the embryologist at Extend Fertility had written "granular" in the notes section next to each egg. However, no one at Extend told ME this; it was just quietly written on my report. Had I known this at the time, I likely would have undergone a second egg retrieval. I contacted someone from Extend to voice my frustration about this; these eggs had been my insurance policy, so to speak, and now at 41 years old I was learning someone at Extend knew they looked like poor quality, wrote this on my report, but did not tell me. The doctor at Extend said that there is no evidence granular eggs is a significant factor to note; however, as my fertility doctor in Phoenix pointed out - if that is the case, why was it, in fact, noted? My fertility doctor in Phoenix said if he had a patient with granular eggs, he would let that patient know. I wish Extend had done that for me. Ultimately, I was left with the decision of if I did or did not want to spend thousands of dollars to fertilize eggs that had a lowered likelihood of success. My fertility clinic in Phoenix offered me an experimental procedure that was half the cost of fertilizing these questionable eggs, so I went that route, and my beautiful baby boy is beside me as I type this. So I don't type out of anger or animosity - thankfully, my story ended well. But I write this as a warning to to others that your experience at Extend might be great in the moment, but years from now when you want to actually use the eggs you froze, you might discover bad news.

I should have written this review a long time ago!…read more I saw Katie and Dr. Zheng for over a year - to prepare for IVF, and then all through pregnancy. They are amazing and I recommend them to anyone I hear is looking for a fertility acupuncturist. Leading up to IVF I went twice weekly for acupuncture and herbs, and they provided so much more than that also - nutrition and general health advice (following this advice was very helpful for me), treatment via acupuncture and other holistic methods for any number of non-fertility related issues (sprained ankles, teeth grinding, etc), a peaceful office, and a true interest in the particulars of my situation so that they could give the best treatment possible. Mae who does cupping and the office staff are also all wonderful. Katie and Dr. Zheng are both very scientifically minded and highly trained, and interested in staying up to date on research, learning from their patients, and integrating lots of information about your health to come up with very personalized and effective plans and advice. I felt like my body was very balanced and my general health was improved by the time I started IVF and that was all thanks to them. Going there was also very relaxing - kind of like scheduled mediation. They also recommended herbs for my husband to take for a few months.

Where do I begin...?!?!!? Katie and Dr. Zheng are the best of the best. The staff is friendly,…read morehelpful and their goal is to make you comfortable. I'm totally giving them credit for my pregnancy. I'm a huge fan!!! After coming here for 3 months I became pregnant. My fertility Dr. wouldn't give acupuncture the credit, but I knew it made all the difference. My insurance didn't cover this but I wanted to give one last natural try before I did the fertility drug route, it was tough but I paid out of pocket. I know a lot of women do fertility drugs and acupuncture as well. I went once a week for three months, Katie and Dr. Zheng advised me to drink the Chinese herb tea that their office made, that was an additional fee, but worth it! I'm now 28 weeks and I still see Katie and Dr. Zheng weekly as I have a shortened cervix, so we are strengthening that. I'm still drinking the teas. My OBGYN freaked out that I was going to acupuncture and drinking the teas as they warned on acupuncture "inducing labor" if the acupuncturist didn't know what he or she was doing... Well thats simply NOT the case with Dr. Zheng and crew. They know exactly what they are doing, they are careful, gentle and experienced. I totally trust them! I hear plenty of women having success stories with acupuncture and pregnancy, so this is REAL people!!! Dr. Zheng and crew, in my opinion, have the best approach and years of experience. I leave acupuncture feeling calm and in this incredible zen state. I can feel the warm energy all over my body, its truly amazing. Now this doesn't happen right away, it took a month and a half or so before my body begin to accept the acupuncture, again totally my personal feeling, so I would recommend sticking with it a bit before deciding if its for you. You want to get balanced and get that body ready for a life see these amazing ladies!!!!! Thank you Dr. Zheng and associates!!!!!

Avoid at all costs. This place churns patients through with no critical thinking or specific…read morepatient attention. If you have PCOS, endometriosis, etc., they will not try to get to the root issue and help you, they just want to push you to IVF. Outside of the questionable medical attention, my biggest gripe is with the admin. Nurses take forever to respond, procedures are not explained to you in advance, you do not have a direct line to finance, etc. I had to follow up nine times, including the day of a procedure for them to submit a pre-authorization. To make things worse, after I told them I was no longer seeing them, several weeks later RMA submitted a rogue pre-authorization to my insurance which caused a massive issue. I would seriously avoid this place at all costs. Reproductive health is stressful enough as it is. You don't need the extra layers of stress that RMA creates.

My hubby is a 2-time cancer survivor and we decided to undergo IVF with Dr. Stein and his team at…read moreRMA. We had a great experience throughout and gave birth to our child this November! Service: Dr. Stein and his team were warm, professional, attentive, and easy to work with. The world of fertility is so complex, pretty terrifying, and sometimes incomprehensible but the staff at RMA always took the time to empathize and took the time to explain anything that seemed confusing. Huge shoutout to Tova Niderberg who was our IVF coordinator (unfortunately no longer at RMA) who helped us navigate through the intense processes of documentation, medical protocols, schedules for retrievals, and transfers. Another shoutout to Jo Anne Ndour of the Finance Team, who helped us with any financial situation. There were many times I was so emotional and anxious but Dr. Stein, Tova, Jo Anne and many others helped calm me down. RMA is a massive organization- so obviously sometimes you wait a long time to be seen, doctors can be in a rush, and sometimes a nurse would be curt and hurt you while prodding for a vein, but that happened rarely and overall our experience was very positive. Estimated total out-of-pocket cost (Male factor, AETNA Open Access Managed Choice POS 25/1000/NJ4) for 1 retrieval, 3 rounds of IVF/transfers, and all meds was around $9,166.46. - We qualified for AETNA's generous Infertility Care Program which covered more than half of the cost if you had a medical reason. - Egg/Embryo storage costs are NOT covered by insurance and are pretty steep but standard for NYC: $1000/year (the first year is included) Locations: RMA has many locations throughout New York and I haven't been to all of them besides the following: - Eastside @ 635 Madison Avenue: Retrievals and transfers happen here, large clean space and lovely staff. Unfortunately, your partner (or plus one) is not allowed during the actual retrieval/transfer procedures. - Westside @ 200 West 57th Street: Dr. Stein works out of this location. Also a large clean space and lovely staff. - Downtown @ 594 Broadway: Because I live in Brooklyn and work by Herald Square off the R/W line, I chose to swing by here for morning monitoring. I liked this location because it was so close to subway stations, and although the facility was on the smaller side was still clean and had friendly staff. (Out of the above Westside & Downtown had the nicest and most modern finishes, and obviously, the earlier you go for monitoring the fewer patients there are and faster you're in and out) - Brooklyn @ 26 Court Street: This was my least favorite location because the space is cramped and grungy with outdated finishes. It also didn't seem as clean as the other locations. It is close to many subway stations but it's impossible to find parking here. Other: - The more eggs you get from retrieval the better because the number of viable embryos you will end up with at the end after fertilization, freezing, grading, etc is around or lower than 1/5. For example, I had 35 eggs and ended up with 7 viable embryos. - The grading of your embryos can change upon thawing/freezing on the day of transfer Huge thanks to RMA for helping us bring our beautiful Sophia into this world, we are so grateful to have worked with you!!