Had them come out to my home and office to clean my carpets and they did a great job! Left me…read morethinking I had brand new carpets again! 100% would recommend! -Adam

I used this company 5 months ago, the cleaning person they…read moresent did an amazing job. I was supposed to have another cleaning service two weeks later. Nicole fired that person, even though she did a fantastic job for me. Nicole did not have enough people and was trying to juggle to figure out my next cleaning. I ended up finding someone myself. I gave Nicole another try this past week. She said she was sending her best person, Gisele, (she didn't know my name) for a DEEP CLEANING. The absolute worst cleaning experience I have ever had. Gisele was 35 minutes late and didn't know how to clean. Nothing was put back in its place. Candles left on benches. The sheets on my bed sideways. Simple, specific instructions for a blanket were beyond her capability. She used a swiffer to dust around everything on the tables. Nothing on any table was moved or wiped down. My dining room table and chairs missed completely. My kitchen wasn't touched-top of fridge, handles-nothing, even the floor was never mopped. My office not touched, the lint trap for my dryer was laying on the counter. The washer was not cleaned. My dust pan left on top of clean laundry on top of my dryer. Empry packaging from the swiffer left on my nightstand, bottles of my cleaning supplies left on counters in my bathrooms, garbage cans never emptied. She dusted the AC vents and the cover for the filter somehow came open and she just left it hanging from the ceiling. Missing remote, bags I was saving-GONE. Gisele told me she did not know what she should be cleaning. I handed her a copy of the invoice that Nicole sent me with everything listed AFTER I walked her through and showed her. The majority of what was on that list was not cleaned. I called Nicole the next day when I had an opportunity to see everything and received a very abrupt "I'm sorry. It'll be better next time. Everybody loves Gisele." No offer to send somebody to finish or correct everything, no partial refund. I did not even have an opportunity to go over everything that was wrong. Nicole was in a hurry to get off the phone. At that point I knew there was not going to be a next time. I did send Nicole a lot of pictures and comments on the invoice of everything that wasn't done or done very poorly. It has been 5 days and I have never heard back from Nicole. I ended up doing Gisele's cleaning. It's obvious Gisele is inexperienced and Nicole does not communicate properly. Nicole should have visited my house to go over everything beforehand. She should have returned to see everything that was not completed. As far as everything out of place, I recommended to Nicole that she tell Gisele to take a picture before she moves things so that she can put items back where they belong. Such a horrible experience. I spent 3 hours of my work day showing Gisele tasks that she should have been capable of and I am incredibly disappointed on so many levels.

Nicole was amazing! She responded very quick and kind. Originally, she was unavailable but was able…read moreto be flexible to our needs. They cleaned more than we expected them to, which shows they have an eye to detail, which I can appreciate for a good fee! If looking for a cleaner in the area, don't hesistate to utilize this business's service!

This was my first time using this company. The two ladies that cleaned our home were exceptional…read more Their attention to detail far exceeded any cleaning service I have I had before. I highly recommend this company.

"I couldn't be happier with the cleaning I received from service oasis cleaning crew. the team was…read moreprofessional, punctual, and left the place spotless, they paid attention to detail and went above and beyond my expectation. I've tried a few cleaning services before, but this one truly stands out for its quality and reliability. Highly recommend to anyone looking for trustworthy and thorough cleaning "

That one showed up if they say they're coming, they should come and no one came I've got another…read morecompany and they did a beautiful job. I wanna give them five stars.

We hired One Touch a few days ago after meeting with Amanda at our apartment She is a bright…read more articulate. and charming owner of the company. We have two bedroom apartment in Boca Raton . Amanda and her associate took off their shoes before entering, took a good look at out place, and got right down to work. They did a terrific job and factually were the best ever to grace our humble abide. Our apartment is sparkling.! They were the first to respond to us a week or two ago, the most professional. In our meeting, which led to today and hopefully many more today's Bravo Amanda..

Top tier cleaning company. Very detailed and experienced. I hire this company weekly to clean my…read morehome and monthly for a deep clean of my business. I also do a biannual strip and re-wax on my floors in which I absolutely LOVE! Nothing better than a nice shinny coat!

This cleaning company is top notch. Very professional and trustworthy cleaning team. They were very…read moredetailed in cleaning my 1400 sq ft condo I'm North Palm beach. I have tried other cleaning companies and this one is the best.

This company completely disrupted my day due to poor management…read more I had been away from my studio apartment for months, so I specifically scheduled and paid for a deep cleaning before returning home. I even booked an Airbnb so I could relax while the cleaning was being completed and planned my entire day around the agreed arrival time. At the time of the appointment, the owner called to say they were running an hour and a half late with no apology or accountability. Because the new arrival time conflicted with an appointment I couldn't miss, I had to arrange for my apartment complex to let the cleaners in. They required the cleaners' ID, and it took about 20 minutes for the owner to send it. I was then informed that the cleaners were lost, despite the owner previously telling me he knew where my apartment complex was. I ended up sending both the Apple Maps and Google Maps addresses, along with my apartment complex's phone number, to help. I also made it very clear that I would be unavailable during my appointment, yet I came back to multiple missed calls and texts threatening to send the cleaners home if I didn't answer. I want to emphasize that none of this was the cleaners' fault. This was a management problem. It appears appointments were overbooked without realistic scheduling. The apartment was not deep cleaned, and saying it was even fully cleaned would be a generous statement. Several areas were missed, and my refrigerator wasn't cleaned at all... it looked exactly the same as when I left it. To top it off, the price changed. I was told $180 over the phone before service, and charged $190. After tipping 30%, I paid a total of $257 for the cleaning of a studio apartment, and I regret tipping before inspecting the work. If the owner scheduled appointments realistically instead of overbooking, I believe the cleaners would have had enough time to do a quality job. Unfortunately, the poor management overshadowed the entire experience. I can forgive mistakes, but I expect honesty, realistic scheduling, and accountability when things go wrong. Unfortunately, I didn't experience any of those here.

I have been using this cleaning company for years and have generally appreciated the flexibility…read morethey offered. However, my most recent experience was enough for me to stop using their services. I have consistently received the same type of cleaning service over the years, yet this time the owner attempted to charge me an additional $75 for what I have always been provided in the past. When I questioned the charge, he claimed that deep cleaning had never been included before, despite my previous experiences and records showing otherwise. This is not the first issue I've had with management. There was also a previous occasion when the owner told me he would send cleaners and then failed to do so. The service has been very inconsistent, and communication is often unreliable. What was most disappointing was the way I was treated when I raised concerns. Instead of addressing the issue professionally, the owner became hostile, used abusive language, and told me to "go f*** myself." After years of being a loyal customer, I expected honesty, consistency, and respect. While some of the cleaning staff have done excellent work, the owner's behavior and lack of regard for customer relationships have completely changed my opinion of this company. I can no longer recommend their services.

I run an airbnb in West Palm Beach and I've used several services before discovering First Class…read moreCleaning and results are night and day! There is no need to look any further. I've been using this service for 4 months now and I cannot say anything bad about the company. They're extremely easy to work with for scheduling cleanings and ensuring my airbnb reviews are consistently 5 stars. The service team will take pictures of the house the moment they arrive and report any damages left by my guests. And then follow up with post-cleaning pictures to ensure my airbnb is ready for the next set of guests to check in. The team is very thorough from the get-go, they'll send you a questionnaire about how the house is setup from accessing the storage room to how you would like it to be set up for each cleaning, such as how many toilet paper rolls to leave out for guests, or tide pods, etc. Whether you doing a move-in/move-out cleaning or routine vacation rental cleaning in the south florida area, this is the service I'd pick and recommend to others.

USED TO BE AMAZING ONCE A MONTH CLEANING... BUT…read more.. Jenny is no longer with the company. I used to ask and confirm that Jenny would be coming to clean, but I got very busy this month and forgot to ask. Andrew did confirm the appointment the day prior, but he NEVER LET ME KNOW...Then another cleaning lady showed up at 8:30AM telling me Jenny was gone. LACK OF COMMUNICATION LEADS ME TO A 3-STAR REVIEW Jenny was not only an amazing cleaner.. She was sweet and kind and very good energy. I am bummed to have lost her in my life. Thankfully I found another cleaning service that is more communicative.