I run an airbnb in West Palm Beach and I've used several services before discovering First Class Cleaning and results are night and day! There is no need to look any further. I've been using this service for 4 months now and I cannot say anything bad about the company. They're extremely easy to work with for scheduling cleanings and ensuring my airbnb reviews are consistently 5 stars. The service team will take pictures of the house the moment they arrive and report any damages left by my guests. And then follow up with post-cleaning pictures to ensure my airbnb is ready for the next set of guests to check in. The team is very thorough from the get-go, they'll send you a questionnaire about how the house is setup from accessing the storage room to how you would like it to be set up for each cleaning, such as how many toilet paper rolls to leave out for guests, or tide pods, etc. Whether you doing a move-in/move-out cleaning or routine vacation rental cleaning in the south florida area, this is the service I'd pick and recommend to others. read more

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USED TO BE AMAZING ONCE A MONTH CLEANING... BUT... Jenny is no longer with the company. I used to ask and confirm that Jenny would be coming to clean, but I got very busy this month and forgot to ask. Andrew did confirm the appointment the day prior, but he NEVER LET ME KNOW...Then another cleaning lady showed up at 8:30AM telling me Jenny was gone. LACK OF COMMUNICATION LEADS ME TO A 3-STAR REVIEW Jenny was not only an amazing cleaner.. She was sweet and kind and very good energy. I am bummed to have lost her in my life. Thankfully I found another cleaning service that is more communicative. read more

They were AMAZING. Our house needed a deep cleaning. I only knocked off 1 star because they arrived over an hour late but they stayed and cleaned everything we asked and needed very thoroughly! I HIGHLY recommend them, just have a little wiggle room with your time frame. read more

This company has no sense of customer service and holding to commitments made. Rescheduled 4 times with various excuses and still could not show up as scheduled. Do not engage this company you will never get the work done promised read more

Andrew and his crew did an incredible job on a move out cleaning for a rental property. It was in terrible condition and they went the extra mile to make it spotless. Excellent communication, price was very fair. Management was super friendly and scheduling was so easy. I highly recommend. read more

they did a great job. Got here on time, were very friendly and efficient. Will call them again. Thanks!

Highly recommend this company. Went above and beyond for us on a tough vacant move out clean. Constantly updating us throughout the process.

Easy, professional communication. Thank you for cleaning my apartment, was a very easy experience.

Just had my first cleaning with 1st class cleaning and they are awesome. Andrew the owner was very responsive, we spoke for several minutes and I was able to describe what I needed in a cleaning service. Jenny arrived on time with all of her supplies. She was very pleasant, and worked continuously the moment she arrived until she left. Payment was easy and exactly as quoted. Looking forward to using this company for a long time. read more

Top notch company! From scheduling, to exceptional cleaning, to checkout, things couldn't have gone better. True professionals who take pride in their work and their company. Hard to find these days! You will not regret this choice if you are looking for a new cleaning service. We are happy to have their service moving forward. read more

Pros: Raymond and Carla did a wonderful job thoroughly cleaning my home. They even made designs with my towels and tissues! Home smells clean when I enter. Cons: constant last minute cancelling and rescheduling. Something happened with the old team and they are no longer with the company. New cleaners are not as thorough and detailed. I expressed this to the owner and he never replied back. So I ended up finding better value, consistency, and cleaning with another company. read more

I contacted a few cleaning companies the weekend before Thanksgiving. This company gave me the best price. I am glad I went with them. The day before the cleaning service, I notified them they needed to to provide my building with a copy of their insurance. On the day of the service, I still had not received it but I was in constant contact with the owner who was super patient and helpful. They sent me over the insurance but my building was being totally nit picky and needed something removed. They were able to get me the insurance back in a timely manner and the cleaners were able to do their job upstairs. I had a move out clean. They did great work! They left the appliances and drawers very clean! I contacted the owner for a super long shot asking him if he could get someone to come and clean the condo I just moved into. He had cleaners the next day. Steven and Jennifer took about an hour and a half to clean the condo. It was good work. The only reason I didn't give 5 stars was because in both condos, the bathroom tile was not scrubbed; it was just wiped. Perhaps that's my fault and I should have asked if there was an additional charge for that service. I will definitely be contacting them again for more services. They are very reasonable with their price and services. read more

I utilized this company's services for the first time last week. The cleaners Julia and Maria did a wonderful job and am really happy with the cleaning; everything is basically spotless. Andrew, the owner, is really responsive and ensures you have earned their business. Overall I'm happy with them and will use them regularly. I highly recommend! read more

I hired first class cleaning because I got behind on house duties. I called them and they texted me a quote to clean my 3/2. I didn't want to give my credit card number through text messages so they instructed me to go through the site and the rate was definitely more than quoted but whatever I needed my home cleaned. The first appointment they missed and had to reschedule. When they came out for the second appointment there were communication issues between the lady they sent out and the company. She was saying she didn't know how to use the group chat. She didn't have anyone with her to knock it out so it took her about 4 hours. I wouldn't recommend them. They wasted so much of my time. The quality of cleaning was like my ten year old son cleaning the house and me going back and telling him to do stuff correctly don't be lazy. Stains on the floor along with a kids cup. The cereal we ate the night before was still in the floor in the kitchen. I questioned rather she swept the floors. Clothes weren't folded properly. The quality of cleaning was not good for me. I express this and sent pictures to the company and they asked if I wanted the lady to come back in the am to clean missed spots and areas. Honestly it was too much of a hassle to hire them to begin with and I didn't want to give any more of my time to then to clean my space. I just went behind them and charged the $200+ dollars to the game of finding a good residential cleaning company. Update: Hello I don't know what you are talking about. I did not have a trash bag full of clothes and nothing was courtesy. I wasn't charged after sending the video of the clothes obviously not folded properly and some clothes just balled up underneath other clothes in a little pile and when I declined the offer for you all to come back and make a third appointment I wasn't charged for that part of the service. Also more than two spots where missed but whatever the case it didn't work out. The service wasn't at the quality I'm desiring from an actual cleaning company. Kind Regards, read more

Andrew and his team went above and beyond!!! We recently moved into a new home and Andrew stayed in contact with me through my closing to ensure that his cleaning team were at my house getting it cleaned and ready for our move in. They were extremely professional and did a great job!!!! Highly recommend! read more

I used First Class Cleaning for a deep clean of my condo. Quite pleased with the results. Arrived on time, and left my place spic and span. Happy to recommend. read more

Steven and Jennifer were wonderful. They were on time, very thorough and simply lovely to work with. I'll definitely be using them again!!

This was my first time using them. The young lady was very nice and worked quickly. She did a good job. I will use them again and would recommend them. read more

Responsive and thorough, I would definitely recommend. Cleaners went above and beyond.

Great cleaning done. We had the move out cleaning done and they left the house is such great condition. They really were so kind and so easy to communicate with. Loved my interaction with the company and will be suggesting this to friends and family!! read more

What an amazing job both Clara and Robert did They are true professionals. They were prompt, thorough , and followed sanitary practices. They exceeded expectations! read more

Good easy service. Did a wonderful job cleaning and got every area asked for. Good value would recommend and will be using them again.

First class cleaning did an excellent job on my move out cleaning service. The price included 2 personnel and 2 hours of labor. My landlord was very impressed with how clean it was! I will be using them again! read more

So glad we went with First Class Cleaning FLA. I have been researching companies for awhile and finally took the plunge and booked. Andrew, the owner, communicates wonderfully and makes sure you are happy with the services before payment. Our cleaner did an amazing job, very thorough and respectful of our home. Booking is easy and fast. I was able to schedule around my time which is always a plus. We will definitely be using this great company again! read more

When we sold our house I wanted to make sure it was cleaned once we were all moved out. We needed someone to come in and do the final cleaning. I found First Class Cleaning FLA and was very happy with them. The person who did the cleaning was Lorrain and she did a wonderful job, I can't say enough about how great a job she did. If anyone is looking for someone to do a fantastic job, it is Lorrain. We even heard from the new buyers when they did their walkthrough how nice the house was. Thank you for such a great job Lorrain!! read more

Asked for a quote and after we agreed on a price and date they asked for a credit card with all my info up front, never heard of such a thing! You pay with cash when finished, if they don't trust me why in the world would I trust them!! read more

Very pleased with the job they did on my parents' condo. My father is sick and mom is busy taking care of him. I'm looking forward to the next time they come out. They left the condo very clean and I was really impressed......and I'm picky. I also liked the fact the owner of the company made sure to be in contact to let me know when the lady would be showing up as well as following up for the next cleaning. read more

We've used this service for a while now, and have never been disappointed. The cleaners are professional and thorough, and we're comfortable having them in our home. A special shout out to Jenny, whose warmth as a person and good conversation makes cleaning day a win win. Andrew does the bookings and is responsive and flexible if things come up, as they do. The cleaners will volunteer to wear a mask if you ask (mom is in her 90s and more fragile than she looks), and some wear them for their own sake. In any event, we appreciate the willingness of Jenny and the other ladies to get the job done well, their respect for their customers, and their realness. Gives you faith in humanity, no easy feat these days. Happy customers, with a clean house! read more

I have a weekend condo on the beach. I have been using First Class Cleaning FLA for the past 3 months and I am extremely happy with their cleaning. The girls always present in uniform and their cleaning equipment is always clean. They are very detailed oriented as I am an extremely picky customer. I also love the smell of their products and they way that they organize everything. My parents also stayed at the condo last weekend and they complimented how clean my place was - which means a lot given how picky of a cleaner my mom is. I highly recommend this company!!! 5 stars!!!!!!!! read more

They did an Amazing Job, didn't even have to be there, they organized my living space, made the whole house look Brand New. I'm highly considering a monthly service for my room and Bathroom, I also Highly Recommend them to anyone read more

I can't say enough good things about this company, from Andrew, the owner, to Konnie, who cleaned my brother's extraordinarily mess of a duplex after his death. It was an unusual circumstance and the people at First Class handled it like the pros they are. I will happily use them again in any circumstance. read more

This is an excellent cleaning service.. the crews are always on time, extremely thorough and polite. They go above & beyond to ensure the house is spotless before they levee. I have used then many times and never been disappointed. Andrew the owner is always responsive, accommodating & flexible! read more

10/10 recommend!! They clean our Airbnb and have done a spotless job every time. They keep me aware of levels of stocked items as well as after pictures. They have given me total peace of mind as I stepped by from cleaning the Airbnb myself! I would highly recommend for Airbnb hosts and normal cleans as well. If you are want your rental or home model ready give them a call! read more

Thank you First Class Cleaning FLA! I was very pleased with the service cleaning our 2 bedroom, 2 bath home. The staff was courteous, friendly, and did a great job!!! Response time communicating with the company was on point and I highly recommend First Class Cleaning FLA for cleaning services. I plan to continue using their services in the future!!! read more

I am not the easiest of clients, and this company superseded our expectations. They were hands-on with their staff, communicative, and attentive to every last detail. I have used a variety of companies and individuals in the past, and had people who did a wonderful job- but there was always a "but...". There is not one exception to the highly detailed, professional job they completed, and we will be using them in the future for all our properties, including our personal home when needed. Thank you! read more

What excellent service! Jessica did an outstanding job in my apartment and it's so nice to start the weekend with a sparkling clean apartment! The bathroom looks like new. Thank you again and I'll be using your service again. read more

I contracted First Class Cleaning FLA to clean my mirrors, sliding glass doors, and oven. The woman who came to clean did an outstanding job. I would defiantly hire her again in a heartbeat. Unfortunately, this is where the positive experience ends. When initially trying to set up the cleaning service, the website offered no way to customize cleaning options. Therefore, I had to call an answering service and wait for a call back from "the owner". After a series of texts back and forth to iron out what I wanted to be done I was told to "go on the website and pay the agreed amount". I would've been happy to, except the website was not pricing the services to the agreed amount. I notified the "owner" of this via text and was asked to provide my card info via text and that he would charge my card accordingly. I replied that I don't feel comfortable doing this as that's a serious security risk for data theft and fraud. The "owner" replied that in that case, we could process it over the phone. After the cleaning appointment was completed, the "owner" reached out again via text asking how the cleaning was and that he wanted to confirm the credit card number. Before I had a chance to reply he sent the entire card number via text! I immediately informed him this is a serious breach of data security as well as very unprofessional. Rather than offer to make it right, he attempted to rationalize his actions by saying he did not send the expiration date, CVV code, or zip code, implying that it was ok to send the card number w/o this other info. This is an incredibly unprofessional and dangerous company. DO NOT DO BUSINESS WITH THEM! read more

Terrible service. Would never recommend. Booked and they bailed . I chased on phone confirm after I was given date time and price. CC info taken I told them I'd give address and when I attempted no phone responses no call backs . I emailed I also back tracked yelp. Finally I was told we are booked we had no address. Like since you don't return calls can u call me? Possibly.. traveling and leaving condo clean is reflection on me , they would have never came called or responded if I didn't continue to reach out. THE EXCUSE I MEAN POLICY THAT THEY CANT BOOK BECAUSE OF NO ADDRESS IS BS. small condo small job they bailed and didn't care. I highly do not recommend there service stay away. read more

Andrew and his team were terrific. The flat price was quoted in advance, and his team was thorough and professional. They did a great job on our move-in cleaning to a new home. We look forward to possibly using them in the future for our cleaning needs. read more

They did a great job in my house. Like an idiot, I melted a plastic cutting bored in my oven and they took care of it. I'm usually very particular with keeping my house clean and I have used first class cleaning for my last 6 cleanings. The owner is great. I have his direct contact number. 5 Stars out of 5. I highly recommend them. Oh and just to point out a price comparable, other companies were quoting me at 80-100 more! This is the way to go no doubt about it. Thanks Andrew! read more