What could improve?…read more Just about everything. How about having the office open during posted hours? How about access to the bathroom during posted hours? How about actually having a secure, locking door to the storage spaces. There's been no lock on the door to the storage space for years! On top of all that, they're over priced and completely inflexible.

Rented space there this weekend and the customer service experience was amazing. They took the…read moretime to show me around and help me pick the storage unit that best met my needs

The elevator has been broken at this place for a month!!!! My storage unit is on the second floor…read moretoo so I have to use the stairs, smh. On top of that, one of the main doors to the facility has been broken for 2 months. This place will hound you down to get your payment, but don't wanna fix their facilities broken issues. Do not get a storage place from here, you've been warned. Also, I doubt that the good reviews for this place is legit because it's absolutely horrible.

From the owner: Store your belongings at Extra Space Storage on 553 Saint James Ave in Springfield, MA today. Our…read morelarge selection of storage units, exceptional security, deliveries accepted, wide drive isles, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility.

I can't say enough good things about the incredible admin team and the men who moved me. I was so…read morestressed having just lost my father and they all made it so easy. Thank you Ideal Movers!

When my mother died during open heart surgery at Christmas last year I had to hire someone to move…read moreher things to my home and close out her affairs. ideal Movers attempted to take advantage of this situation and charge me $5000 more than what was initially agreed upon after sending pictures to the broker and to the Movers plus having a three-way conference with Ideal Movers and the broker. In the conference, by both of them, I was told "Unless there is a golden calf in the living room your invoice will not increase." on several occasions I asked the broker to speak with the movers and I got the runaround and basically got one phone call an hour before they were supposed to be there from Ideal Movers. in this phone call before the movers even got to my mother's condo they were trying to hustle me for more money, talk over me, steamroll me and intimidate me. Once they were all there they stayed for three hours in their truck arguing with me and it went from bad to worse. They tried to con my uncle into signing an acceptance invoice that they would do the job for $6000 after I refused to pay $8000, and then tried to con me and into sending a text message that I canceled. They told me I would never see my deposit back from the broker and that they had other jobs the next day when they were supposed to be working in my mother's condo that weekend packing and loading their truck. At one point they attempted a $5542 proposal to take only one bedroom of furniture, a few Pyrex bowls and a coffee table. This moving company is a complete scam, the owner is in Israel and good luck reaching him. It is a felony to attempt to coerce and threaten a federal employee. They have been reported to the Better Business Bureau as it was such a traumatic and unprofessional experience rife with racketeering schemes to intimidate and extort money-- particularly out of women.

So glad we hired Cabrini for our recent move! Highly professional, super efficient, and reasonably…read morepriced! Both guys who moved our 2-bedroom were friendly, helpful, and quick! They even came in a few dollars below the estimate. We originally had 3 guys scheduled, but one was out for the day. They charged a lower rate per hour, and still got us moved in the time they had said! I'm super impressed and will recommend to anyone who's moving! I've had poor experiences with other movers in the past, so I'm beyond happy with how well our move went! Will definitely use Cabrini again for any moving needs in the future!

If your looking for a great moving company, you can stop here. Stephan, Jesse and Abner killed it…read more That means they came, saw and conquered. They were non stop until the job was over. They handled everything perfect and made sure we were happy. Better than any other company we have used. Solid. 4-20!

Sitterly movers were moving in a downstairs neighbor, and decided to grab a statue in my garden to…read moreprop a door open as they moved the neighbor in without asking. I got home and noticed this and I took the statue upstairs, and through my window heard them complaining that I had taken in the statue. When I called them out through my window they started yelling at me and couldn't care less that they had done it. If this is what the company is like to neighbors I can't even imagine what they would do to the people who's things they're charged to move.

Sitterly is a terrible moving company. I chose Sitterly to move me from MA to Florida. It was a…read morebig move. Not so much furniture but I have a big wood shop and lots of building materials. The furniture I do have is decent solid cherry pieces I've had for years - and through several moves. I paid ~$19k to Sitterly to give you an idea of the size of the move. Though there were hassles (e.g. 'dedicated trucks' ended up making another stop), my main complaints relate to the damage of furniture and tools and to the subsequent claims filing process. Sitterly's expert movers turned out to be well meaning minimum wage workers. It was not fun to watch. Furniture moved on a hand truck with no blanket to protect the surfaces. A desk tilted up to putting all the weight on two legs permanently distorting it. Wood table legs taped together without protection so surfaces are damaged. The list goes on. I'll try to add pictures. Since the move Sitterly has wiped their hands of it, telling me to talk to Atlas. Atlas has been horrible in their own right. Both Sitterly and Atlas have only responded after I've threatened to post a bad review. I'm posting it so you can image how this has proceeded. My suggestion: Do not use Sitterly Movers if you can possibly avoid it.

Ted delivered an 8x16 unit to my home in Tamworth. Easy and seamless transaction. Storage unit is…read moretop-notch. So is Ted.

My items were damaged in transport. The owner was rude and uncompassionate to help remedy the…read moresituation. I decided to take the high road clearly I was not getting any resolution.

These guys are awesome! I thought moving from Boston to Germany was going to be a total stress…read morefilled nightmare. Not to mention expensive. But I was proven wrong. These movers are extremely professional. Communication was a breeze, everyone I spoke to was very polite, and the process was super simple. We set a date for our move out and they arrived right on time. They packaged everything quickly and carefully, loaded up the truck and we were done! Delivery time was really quick and everything arrived in Germany in perfect condition. Seriously, not one thing broke, which I personally didn't think was possible when moving. I am unbelievably happy with their services and recommend them to anyone who's making a move from the US to Europe!

Sunset international shipping in Boston was an easy service to use as I needed to ship out some…read morecommercial kitchen appliances over seas. It saved me a ton of time and money as well. It was a sigh of relief and it was delivered as promised. Not to mention the staff was very friendly. Highly recommended!