Ronnie IS the best! Even during a rainy day he was kind enough to take some time to take my car in,…read moredry it off, and correct a scuff on my new car's fender. Granted there was no major damage, however for an owner to take time to respectfully help a custom, THAT is stellar customer service in any industry. THANK YOU RONNIE! YOU are the BEST! BTW, His work in the past with several of my other vehicles was EXCELLENT! Anything you may need done to make your vehicle perfect, go HERE! Much Respect! Cheers!

Ronnie V's did a professional job on my SUV's repairs, despite my insurance coverage requiring…read moregeneric, aftermarket parts replacement. My Honda was repaired back to original, pre-accident condition and detailed nicely. My only complaint is Ronnie V's is very, very busy, and repair appointments can take up to 7 weeks to schedule. I understand this is a result of being a top-notch quality repair facility.

Brought my damaged 2016 Santa Fe in for and estimate and Tom clearly explained what he would do for…read moremy vehicle and gave me what I thought was a more than fair price. I left my vehicle at his shop on a Wednesday, then I left for vacation and then I returned to the shop the following Wednesday and found my car beautifully repaired. No one looking at my vehicle could ever know that it had been damaged. In short I found the service here to be honest, timely, professional and honest. I highly recommend.

This was my first time ever I had to deal with my car repair because my husband was away for a few…read moredays. I hit a deer and thought that my car needed only a minor repair. I called few places to find out if they can help me and then decided to try Universal Body Shop first. I made this choice based on pleasant but still very professional tone of the phone conversation. Soon after I arrived at the shop, I knew picked the right place. Tom Basalyga, the owner, gave me all advice I could ask for. He explained what needed to done and how to file an insurance claim. With his assistance, I actually filed my claim while sitting in his office. It turned out that my naive estimate of the damage was way off and I could not drive the car because it was unsafe. Since I did not expect it, I had no ride home. Tom helped me again and drove me from his garage in Scranton to my home in Clarks Summit. It was a tremendous help! Now, I have my car back and I am trilled with the job! All the repairs are done and the car looks great! I would highly recommend Universal Body Shop to anyone but especially for someone like me who needs a lot of guidance.

Mr Jerry Hill is very good at what he does, he takes the time to get your car perfect…read more Just don't talk about politics... lol

I have been a customer of Southside Service and Collision for as long as they have been in…read morebusiness. They are dependable, knowledgeable and hard working. I recommend them to anyone I know who needs their car repaired.

This Body Shop is the best in the area. The owner's professionalism with the customers is a top…read morepriority! The repair work done on the vehicles is outstanding from the body work to the painting; and then they go above and beyond with detailing before it leaves the shop! Dedication and pride is what this shop is all about!!!

This is hands down the BEST auto shop I have ever been too. My car looks absolutely fantastic, and…read morethey even detailed the inside of my car!! I was scheduled to get my car back on the 4th and it was ready 2 days earlier. I will only go here from now on

After in past years having my cars repaired at other body shops with long waits, sometimes weeks,…read more when my car was at those shops for body work, poor work done etc., it is an absolutely wonderful experien ce have my car repaired at Bob Theil's auto body shop. I have had my recent accident induced car body damages repaired at "Theil's"...with excellent results! BOB is very precise,thorough and beyond fair with his estimates.... Before dealing with Bob, I had my car body repaired at an auto body shop in Carbondale...a few weeks post repairs a clear covering over the paint started to bubble and peel... Thinking maybe there was a recall issue with my Honda Civic's paint ,I went to Burne Honda ,where I purchased my car..The service manager kindly looked at what was happening to the paint called Bob Theil and asked him to diagnose what .might have been the cause... Bob said yes and for me to go right over for him to evaluate my car's paint issues.... Bob evaluated what he saw and diagnosed a faulty prep job done on my cat before it was painted...So it was not a factory issue..... Bob did this favor for Burne Honda ( and ultimately me,) and did not charge for this.! Also the shop is immaculate , my car was done in such a timely manner,and looks GORGEOUS! THANKYOU so much , BOB,son Bob and other employees Linda Helene Burns

I was in town just for a few days and happen to park to closely to a curb and it detached the under…read morecarriage in front of my car.. it was dragging along the street so I needed it fixed quickly and when I searched for places, most were already closed, but Bob Thiel's told me to stop by and they'll take a look. He fixed it quickly. They were very nice and definitely made Scranton a positive experience so far.

I convinced my Father to let me take his Cadillac to Fezuk's for inspection. His dealership was…read morecharging twice as much, and I wanted to save him some cash. Did I ever regret it!! My Father's car has locking hubcaps, and when I brought it home, we noticed a hubcap was missing. I immediately called this garage and asked if it was there, explaining which vehicle it was. He said it wasn't there, and I asked him to look again. I told him it had to be there, all four hubcaps were on the car before I brought it there!! He laughed and told me to "pick one up at the junkyard", and said he had to go!! What a CREEP!! I will NEVER TRUST this lousy "back alley" place with my car again!! Never mind my Father's car!! He was very upset. "A bunch of idiots", he called them, and he's right. I felt terrible for convincing my Father to let me take his Cadillac there. He had to buy a whole new set of hubcaps because of them!! NEVER AGAIN!!

My car was done quickly however they scammed me. My husband sent them out debit card info and…read moreconfined the price of $825 before he ran it. He replied "yes" in text message. I check my bank statement and they charged me $905! I called this morning and the man said it was probably tax but didn't know and would call me back. He called back and said it was tax and a 3.5% fee for using my card. If we knew there was a fee I would have brought cash! I asked him why he didn't advise of tax and the fee and he said we didn't ask! HELLO $825 right? That's a question. I did not authorize any other amount than $825!! This is very deceitful and due to this I will NOT bring any of our other cars to get fixed here! I didn't even get an apology instead I get a "you didn't ask" when they should advise there customers there's a fee. This is fraud and will be filling a complaint with the BBB.