PLEASE USE CAUTION WHEN HIRING THIS COMPANY! Hired this company for a few handyman services and it…read moretook 6 weeks and multiple call backs and trips to fix work they had done and not yet completed. The quality of the work was horrible. The owner was unscrupulous in his business practices and looks for ways and excuses not to honor warranty after you pay them.

Ace Handyman Services Annapolis added the most beautiful shiplap trim focal point to our fireplace!…read moreThey took so much care, and worked neatly and cleanly. The design was so thoughtful: they created a niche at the back to store the Xbox and cables; and carefully chose the trim so that it would blend with the existing crown molding. Highly recommend! They're not cheap, but they are very, very good.

We used this company in 2017 when we first bought our home in Annapolis, to service the two gas…read morefireplaces, when the propane was first reconnected. Last year, I had noticed some problems (noise, stopping & starting) with the fan blower, and this year, we knew we needed a repair. I finally found their phone number and scheduled an appointment. Their office & scheduling functions are very professional. Rob came out today, right on time, and replaced the fan blower assembly. It is much quieter now. He explained everything as he made the repairs, and now we are all set up for the winter holidays.

Every so often you come across a service that makes you realize this is how it's supposed to be…read more Easy to schedule, confirmed and showed up on time, made efficient use of time and reasonably priced. Rob is obviously knowledgeable and patiently explained things to me. He did a thorough and meticulous job. Unquestionably our go to for gas fireplace service from now on.

Gorgeous outdoor cushions just got delivered to our new home in Tennessee. They are nicer than we…read moreever could have imagined. Later, we will post more pictures.

I've been using Backyard Billy's for cleaning and service on my pellet stove for 7 years. My stove…read morewas serviced/cleaned by them in October, as we have done every year and now it's not working. I called for repair service and had to wait 3 days for a return call only to be told there were no appointments available until January. Terrible customer service and no way to treat a loyal customer.

Was having an issue with a pellet stove in a house we bought. These folks were able to come out…read morefirst and took care of everything within an hour. I asked beginner questions and got really detailed answers and support. I especially appreciate the honestly regarding fuel and maintenance. I compared around prior to booking and will say they have competitive pricing for my needs. I'll be continuing to use them moving forward.

Did great work and were very reliable with great communication. Highly recommend for any household…read moreneeds.

Fantastic company. First class work and communication for the entire project…read more Highly recommend

Beautiful craftmanship and communication throughout my porch, step and walkway replacement! Highly…read morerecommend!

We couldn't be happier with the job Godwin's did! They painted our entire interior, and from start…read moreto finish everything was great. It started with a professional, friendly and reasonable estimate from David the owner. Leo and his crew of painters were wonderful. They were so attentive to details. They worked with us every step of the way. The house looks better than I hoped. We recommend Godwin's without reservation!

We just purchased a new-build home and wanted to have it painted before we moved in. David Godwin…read moreand his team could not have done a better job for us. His prices were highly competitive and he worked with our schedule and met every deadline that we had jointly set. His painting team was very professional, taping or covering every service that could conceivably have had any accidental splatter. They left the house pristine. We are very happy with the entire process and the finished product!

Last year I ordered 20 yards of cedar mulch. I was a 5 star reviewer. The mulch delivered was good…read morequality. This year I ordered 5 yards of cedar mulch. The material delivered was horrible. Large pieces, rocks and even a dog bone in the mulch. It was not double shred. Also the larger pieces were not even cedar. I wont order from them again. What do you do with 5 yards of substandard product?

Saunders Landscape & Supply carries substandard gravel. I ordered 57 bluestone for my driveway as…read morepictured on their website. They delivered small pebbles and said that was their 57 gravel. The managers did not return my calls. They asked for pictures and then made a determination that I received the correct gravel without looking at them. Very poor customer service and product.

They do very cheap work and do not stand behind it. After one year the floor and foundation in my…read morehome is cracked. There is bad wiring in the wall. Every baseboard on the stairway has pulled away. The upper level floors pop every where you walk. When talking with the office I was told there is nothing they can do. After opening the wall to repair the bad wiring, I was not surprised to find that the place is built with particle board.

I gave 2 stars primarily because if you stand in the street and look at my house it looks nice…read more Once you walk inside the home my nice drops to "sufficient" Unfortunately I don't usually purchase a home to be "sufficient" and pay good money for it. As previously mentioned, the "sales" portion was great, they worked with me, said everything we wanted to hear. Once that is over and you give them a deposit of your hard earned money, that's where the customer service goes away. I actually had a realtor outside of Lacrosse Homes and I definitely recommend you doing that. Whenever I could not get an answer or response I set him on them and got the answers required. The building process was what it was. I found it strange (and it should have been a warning) when you're using the same team and foreman for 3 homes in work (that I know of) as well as realizing the additional 2 waiting for a permit would also be using that same team. How can you get attention to details when they're juggling many houses. Does not work. My initial walk thru was premature, the house was not ready for me. I've learned in the past once you sign that check over all bets are off for decent customer service. I should have stepped back at that time. There were so many things not completed they should have postponed the walk thru. Anyway it had been so long and I was guaranteed to have it done that I consented and moved forward (mistake). I'm into my 7 weeks since closing and my punch list from my original walk thru is still my punch list. I send a weekly email and so far the recipients have not acknowledged even a receipt of the email. Let me give you a few examples: 1) Steps outside slider fell in the middle of my glass and blocked the view 2) Someone cut about 5 boards in my flooring and tried to cover it up 3) Baseboard was not smoothly connected, to fix they sanded it down and put a load of paint in there to cover it up 4) Powder room counter did not come in 5) Painting is typical what I call "builders primer" and poorly done 6) Ran a sewer pipe in my basement blocking a window that I paid extra to have put in. The contractors do the same thing in every house and he never even thought about the window or thought it would be an issue. If you're looking for a house where the details are important, go somewhere else. If "sufficient" is okay with you then sure contact Lacrosse homes.

Michael Rosendale and Rosendale Realty recently helped me purchase my dream home! Not only was he…read moreknowledgeable, dependable, and experienced but he caught things during the process and even after the contract to protect me. His service is exceptional and truly goes beyond the contract! Strongly recommended!

From the owner: Rosendale Realty is a full service brokerage open 6 days a week. Serving the Eastern Shore in the…read moreChesapeake Bay area. We provide traditional Real Estate services with quality service as our 1st priority, Rosendale Realty continues to be "A Name You Can Trust."

Velocity HVAC has been taking care of us for years, and I can't imagine trusting anyone else with…read moreour home's comfort. They were first recommended to us when we needed to replace our old units, and from that very first visit they treated us like friends, not just customers. Over the years we've met several of their technicians, and every single one has been knowledgeable, friendly, and genuinely committed to doing the job right. It's rare to find a company that combines expertise with this level of personal care, but Velocity does it every time. We're grateful for them and highly recommend their team.

Customer service is horrible, hard to get ahold of. Constantly had to remind them of what was…read morerequired with service contract. Seems like always an issue with system they installed. When installing new system and linking to existing ductwork they did halfazz job, it fell and pumped AC into crawlspace, saturated insulation. Had to fix insulation issue my self and ended up having to put all new duct work in. Find another company!!