I honestly don't even know where to begin. My visit started off fine--the dental hygienist seemed…read morenice, polite, and genuinely sweet.But halfway through the appointment, that completely changed. In my personal experience, the hygienist's attitude flipped out of nowhere. Instead of maintaining the same kindness she began with, she started mock what I would say and ask condescending question . Not just once over and over. I couldn't believe I was sitting in a professional medical setting being spoken to that way. It was uncomfortable, humiliating, and honestly baffling. I was literally stuck in the chair while someone who is supposed to be a healthcare professional acted like I was a joke. By the end, I walked out feeling worse than when I walked in. A dental office should make patients feel safe, respected, and cared for not embarrassed. During my appointment I felt all of those things. In my opinion, the behavior I experienced was completely unprofessional and unacceptable. I will definitely not be returning, and I'd strongly suggest anyone who values basic courtesy think twice before booking an appointment here. ABSOULUTLEY UNBELIEVABLE!!

I've been a patient for only 9 months and have had nothing but issues. Canceling morning of,…read moreattempting to cancel on me 10 minutes before my appointment, front end staff telling me they do not "understand the need" for my appointment, front end staff claiming the office is closed so they didn't have to send me my files, and the office manager telling me that her front end staff lied to me. I have been billed out of pocket twice because they don't know how to properly submit anything to insurance. Do not recommend unless you have a lot of free time and don't mind the headache.

The dentists and hygienists are great, their front desk- (snotty girl who seems new) needs some…read morehelp as well as the billing dept. Apparently they don't sent bills out only txt messages - looks like spam with just a number showing up, -10 months later from my last visit I'm told my bill is going to collections for non payment - A TXT MESSAGE IS NOT A BILL- if you don't want to to spend money on mail then email the bill with info on how to pay online- What f***ing genius thought this was a good idea. If you want your business to be professional then act like it

Dr. Flora and Dr Aledort are wonderful. A great team!…read more Everyone was very caring and gentle

First of all, the staff is amazing. I cannot state highly enough how accommodating and professional…read morethey all are. And Dr Lee is the most sensible dentist I have ever met. I went over my history with him, and my goals and he worked out a plan, including some immediate repairs, that fitted my ideas perfectly. No hard sell on expensive procedures that seem so common. If I had to sum up in one word, it would be "kind". The staff even laughed at my jokes!

From the owner: Welcome to Mill Plain Family Dental - the top destination for exceptional dental care in Danbury,…read moreCT. We’re a trusted cosmetic dentist near you and offer a wide range of services to handle all types of dental needs. Whether you're seeking a general dentist for a routine teeth cleaning or a cosmetic dentist for a complete smile makeover, our skilled team is able to provide personalized and compassionate care for you and your family. We also recognize that dental issues can arise at any time, which is why we offer prompt attention and relief for dental emergencies. We strive to alleviate your pain and address any problem with efficiency and expertise. In pain?...Give our emergency dentist in Danbury a call today!

I visited this office in 2025 and was told I needed a root canal and had five cavities. When I…read moreasked to see or have the X-rays explained clearly, I did not feel I was given a transparent or thorough explanation. I also felt pressured toward expensive procedures without enough evidence being shown to me. Because of how uncomfortable the situation felt, I decided to get a second opinion in early 2026. Another dentist evaluated me, adjusted my bite, and determined that I did not need a root canal. At a follow-up cleaning with X-rays, I was told I had no cavities. This large difference in diagnosis raised serious concerns for me. I also made the office aware of my condition and that I may need clearer communication and patience during appointments. I did not feel those needs were acknowledged or accommodated. The communication felt rushed and dismissive, which made the experience more stressful. Due to the lack of transparency, the pressure for treatment, and the way my concerns were handled, I no longer feel comfortable returning. I strongly recommend getting a second opinion before agreeing to major dental work here.

Extremely disappointed with New England Dental. I was told that the only solution for my case was…read moretooth extraction. Since I didn't feel confident with that diagnosis, I sought a second opinion at Aspen Dental, where I was informed that the tooth didn't need to be removed at all--only a deep cleaning was necessary. Such a serious misdiagnosis is unacceptable and completely destroys patient trust. Be careful and always get a second opinion before undergoing invasive procedures." Dr Golnar Khalili

I don't write reviews very often, but this time I felt I had to make sure no one else will go…read morethrough the same thing I did. I booked Gerfen a few years ago for a root canal and filling dentist appointment. The filling was done without leaving a gap by the tooth next to it, so the next day I had to come and ask her to fix it. She didn't warn or tell me about any of this after the actual appointment, but she just said, "Okay, I'll fix it." I was in shock, and I think her assistant was too at the time by her complete ignorance. Today, seven years later, I just got back from an oral surgeon who extracted the same tooth that Grefen did the root canal on. The surgeon told me that it was done so poorly, he thought it was done by a student. I had to spend all this money and time on something that should not have been an issue in the first place. Don't trust this woman. She ruined my teeth, and I hope this review provides future viewers with caution before they book their next appointment.

Interested in your money and not to help with your issue... found another dentist day after that…read moresuggested me 3 different options for half of the price and it worked perfectlt

lost my remaining upper teeth after visiting them went off drilling where there not supposed toread more

Honestly if I can give a -5 star I would, not only are these people crabby but they cancel my dads…read moreappointments way too often and btw his dentures came out like a kindergartener made them.....blindfolded. Oh and the "manager" he's just not easy to deal with he should probably step down and let someone else actually solve these problems. Very very disappointed in them. We won't return.

Dr. Whitaker and his staff are a very professional and skilled team. Just finished an implant and…read moreit fits like a glove. I've been using Dr. Whitaker for over 15 years going back to when he worked for Central Park West Dentistry. I now travel 45 minutes to Rolling Hills; he is that good.

Dateline May 25, 2022:…read more I posted a review about Dr. Blake Winokur & his incredible team some months back. I believe it's important to check back after some time has passed to see if my initial thoughts were accurate or in need of some update: well, I'm happy to report an update is necessary. Let's start with this; if I could give Dr. Winokur 11 stars, it wouldn't be enough. Here are the relevant takeaways: 1) I returned to the practice after writing my initial review for a number of issues: including cavities that needed to be filled; a chipped tooth; fillings that needed to be replaced; bonding that needed to be redone (the work of another practitioner just didn't hold up!). In every instance, the work done was the best you could hope for. Pro, compassionate, and incredibly well-done. 2). The above mentioned bonding was a challenge. Dr. Winokur knocked the work out of the park. I can smile again, and I feel great about my teeth. 3). My girlfriend visited the practice (on my recommendation) and her chipped tooth disappeared. Perfect work. Painless. And with rave reviews from her. 4). The support team here is the best I've ever worked with. 5) I now come in every three months for a cleaning. Eloise is remarkable, and the best hygienist I've ever known. Killer. In a great way. 6) Jess and the front office team are buttoned up, incredibly friendly, and helpful in ways you wished every doctor's office could be. 7) Dental insurance leaves something to be desired. This practice works with you to make sure you're getting the best coverage and value, and they try and minimize out-of-pocket(to the best of their ability) no matter what the circumstance. Bottom line. Dr. Blake Winokur is a NYC dentist who now works full-time in Danbury. His practice is state-of-the-art, clean, incredibly well-equipped, and pretty-much perfect in every way. If you try this team, you will be amazed. More than that, you'll wish every health care practitioner was this good. If you're reading this review please note this is not a one-off perspective. Almost a year later and numerous visits later I can report my information is solid and you should take this recommendation and run with it.

No longer "Mary Jo Kenny" but Mondovi Dental. I thought it would be the same, but it is not…read more Im not returning until Mary Jo does and neither is any of my family. They are not careful and could have easily put me into the hospital. I've tried to reach out now for months and was just called to confirm an appointment that I canceled the day of the incident. If Mary Jo returns, please see her, shes amazing. I know that if she knew that I was upset it would confuse her immensely considering Ive been a patient for years and have never had any issues. I trust her and only her at mondovi dental.

Went here for years never had a problem. Had a cap done and told them I wanted to pay for…read moreeverything now. Paid over 600 on site, even went and had my next cleaning with no problem. Got a bill in the mail months later saying I had a bill due of $150 so I called and they stated they merged with a new dentist and the prices had changed. When I stated I already paid what was due and the prices couldn't be changed they said they'll just send me to collections. They in fact did send me to collections, for $118. Guess the price changed again. Very disappointed and would rather take the credit hit then pay them anymore money.

Upselling and Upselling!…read more I went in for an emergency procedure and it took two and a half hours before I saw a real dentist. The rest of the time was spent in x rays and upselling. It was like a timeshare presentation. Never had my exposed nerve fixed.

I had gone to this office because I had some major dental work in one of their NY offices and my…read moremouth and teeth were hurting and the pain was radiating down my jaw. It turns out that I need a root canal. Of course the endodontist was out of network and they wanted over 5 thousand dollars and I had set the appointment up - that was my major mistake. My appointment for the root canal was October 2nd which I called three days later(September 19th) and cancelled. Turns out that Aspen Dental has already charged me for something that HASN'T happened yet. To me this is deceptive and fraudulent business practice to charge someone anything that hasn't happened yet. I will NEVER go back there again. I found someone in network that is charging me so much LESS than 5G. It's amazing that you are still in business. Never ever again!

I find Dr. Theodos to be professional, extremely caring, and very good at what he does! I had 2…read moreoral surgeries performed by him without a hitch. He is very responsive and made me feel (as did his entire staff) very comfortable each time I went to the office.

My experience with Louis Theodos and his office manager, Joe, was negative…read more They were both disingenuous and miscommunicated information and fees. They were not willing to discuss. Neither knew what information the other gave the patient.