The BEST dentist, by far, I have ever been to. I live in Texas, and travel back to CT to see Dr…read more Tseng. The office staff is accommodating and always works around our tight schedule to see us, which we so appreciate. Melinda is my hygienist and does an excellent job. Danbury is so fortunate to have a dentist of this caliber. Thank you Dr. Dan for all you do. You are the BEST of the BEST.

I have been trying to get this office to pay me what they owe me for awhile now. I have called and…read morecalled.. It will be a year in September they have promised me the money. They agree they owe it. Two weeks ago I gave them my checking account information. AGAIN. Today I was told someone shredded it by accident?!?! Dr. Tseng and Annie were lovely to me when I went there. However, their new manager, Jennifer is not. She informed me that she has only been there only three weeks, was on overload, and wasn't there last year when this occurred. Of course, that doesn't mean the debt is absolved. I didn't understand her thinking about that..it makes no sense. Then, I suggested I come in. She said you can come in all you want but no one can help you. What? Then why take my information if no one can help me? I would hope in this same situation, I would be solicitous, understanding and apologetic. All of which Jennifer was not. Put a call into Annie.. still waiting.

I've had only an initial consultation with Dr. Solomons regarding an issue caused by an improper…read morecrown installation by a different dental practice that is causing problems. Dr. Solomons took the time to perform a thorough exam, diagnose the underlying issue(s) clearly, and thoroughly explain the options available to address the issue(s). Dr. Solomons and his staff appears to be very professional and well informed. The practice has examination rooms, surgery rooms, and offer orthodontic services. I believe that all practical options to address my problem were clearly and understandably presented, along with the advantages and possible shortcomings of those solutions. Going forward, I have faith that this practice cares about their patients and Dr. Solomons has demonstrated knowledge and experience that probably could have prevented the issues I'm now experiencing. I look forward to (???) having dental work performed here soon.

The dentists and hygienists are great, their front desk- (snotty girl who seems new) needs some…read morehelp as well as the billing dept. Apparently they don't sent bills out only txt messages - looks like spam with just a number showing up, -10 months later from my last visit I'm told my bill is going to collections for non payment - A TXT MESSAGE IS NOT A BILL- if you don't want to to spend money on mail then email the bill with info on how to pay online- What f***ing genius thought this was a good idea. If you want your business to be professional then act like it

First of all, the staff is amazing. I cannot state highly enough how accommodating and professional…read morethey all are. And Dr Lee is the most sensible dentist I have ever met. I went over my history with him, and my goals and he worked out a plan, including some immediate repairs, that fitted my ideas perfectly. No hard sell on expensive procedures that seem so common. If I had to sum up in one word, it would be "kind". The staff even laughed at my jokes!

From the owner: Welcome to Mill Plain Family Dental - the top destination for exceptional dental care in Danbury,…read moreCT. We’re a trusted cosmetic dentist near you and offer a wide range of services to handle all types of dental needs. Whether you're seeking a general dentist for a routine teeth cleaning or a cosmetic dentist for a complete smile makeover, our skilled team is able to provide personalized and compassionate care for you and your family. We also recognize that dental issues can arise at any time, which is why we offer prompt attention and relief for dental emergencies. We strive to alleviate your pain and address any problem with efficiency and expertise. In pain?...Give our emergency dentist in Danbury a call today!

Thankful for this gem of a practice! thank you guys for providing our community with your…read moreexceptional service ! love it here i recommend this office to all my friends and family !

I am disappointed with the experience my mother had at this dental office…read more My mother went in on October 29 to have her dentures fitted, but they did not fit properly. She returned again on Saturday, and unfortunately, the issue was still not resolved, resulting in two unnecessary trips. I do want to recognize that the other staff members we interacted with were wonderful. The person assisting with scheduling was understanding, accommodating, and demonstrated excellent customer service. Unfortunately, my experience with the office manager was quite the opposite. When I brought my mother's experience to his attention, he immediately became defensive and insisted the office had done everything correctly. He explained that the person responsible for the adjustments was not present during either visit. My question was simple: Why weren't the appointments scheduled when the appropriate person was available? What shocked me most was his approach. He began raising his voice and pointing his finger at me. I asked him not to do either. I was simply advocating for my mother and expected a respectful, professional conversation. I also asked whether the office would consider an accommodation on the remaining balance given the circumstances. His response was that if the balance wasn't paid, they would take the dentures back. Thankfully, after further adjustments, my mother's dentures are now fitting properly. However, that doesn't erase how our concerns were handled. After this experience, I looked at other patient reviews and was surprised to see similar complaints regarding the office manager. Unfortunately, based on my own experience, I can understand why. Mistakes can happen, but accountability, compassion, and professionalism matter. The other staff members deserve recognition for their kindness, but unfortunately, the management experience overshadowed everything. Response to owner on his comment: I'm disappointed by your response, particularly that it focuses on questioning my character rather than addressing the concerns I raised. To be clear, I never yelled at or disrespected anyone. I expressed my concerns as a customer, which I have every right to do. I can appreciate the kindness and professionalism of the other staff members while still having legitimate concerns about management. Unfortunately, your response only reinforces my concerns about how management handles customer feedback. I stand by my review.

I can't decide which i like more: that appointments start on time, or that Dr. Gerfen doesn't try…read moreto hold a conversation with me while she's got 83 tools in my mouth. (Her staff's also very friendly, the sofas in the waiting room are comfortable, and the prices are fair.)

I don't write reviews very often, but this time I felt I had to make sure no one else will go…read morethrough the same thing I did. I booked Gerfen a few years ago for a root canal and filling dentist appointment. The filling was done without leaving a gap by the tooth next to it, so the next day I had to come and ask her to fix it. She didn't warn or tell me about any of this after the actual appointment, but she just said, "Okay, I'll fix it." I was in shock, and I think her assistant was too at the time by her complete ignorance. Today, seven years later, I just got back from an oral surgeon who extracted the same tooth that Grefen did the root canal on. The surgeon told me that it was done so poorly, he thought it was done by a student. I had to spend all this money and time on something that should not have been an issue in the first place. Don't trust this woman. She ruined my teeth, and I hope this review provides future viewers with caution before they book their next appointment.

Friendly and polite staff. Excellent cleaning from my dental hygienist Jose!!! Great experience!!!read more

lost my remaining upper teeth after visiting them went off drilling where there not supposed toread more

Dateline May 25, 2022:…read more I posted a review about Dr. Blake Winokur & his incredible team some months back. I believe it's important to check back after some time has passed to see if my initial thoughts were accurate or in need of some update: well, I'm happy to report an update is necessary. Let's start with this; if I could give Dr. Winokur 11 stars, it wouldn't be enough. Here are the relevant takeaways: 1) I returned to the practice after writing my initial review for a number of issues: including cavities that needed to be filled; a chipped tooth; fillings that needed to be replaced; bonding that needed to be redone (the work of another practitioner just didn't hold up!). In every instance, the work done was the best you could hope for. Pro, compassionate, and incredibly well-done. 2). The above mentioned bonding was a challenge. Dr. Winokur knocked the work out of the park. I can smile again, and I feel great about my teeth. 3). My girlfriend visited the practice (on my recommendation) and her chipped tooth disappeared. Perfect work. Painless. And with rave reviews from her. 4). The support team here is the best I've ever worked with. 5) I now come in every three months for a cleaning. Eloise is remarkable, and the best hygienist I've ever known. Killer. In a great way. 6) Jess and the front office team are buttoned up, incredibly friendly, and helpful in ways you wished every doctor's office could be. 7) Dental insurance leaves something to be desired. This practice works with you to make sure you're getting the best coverage and value, and they try and minimize out-of-pocket(to the best of their ability) no matter what the circumstance. Bottom line. Dr. Blake Winokur is a NYC dentist who now works full-time in Danbury. His practice is state-of-the-art, clean, incredibly well-equipped, and pretty-much perfect in every way. If you try this team, you will be amazed. More than that, you'll wish every health care practitioner was this good. If you're reading this review please note this is not a one-off perspective. Almost a year later and numerous visits later I can report my information is solid and you should take this recommendation and run with it.

Dr. Whitaker and his staff are a very professional and skilled team. Just finished an implant and…read moreit fits like a glove. I've been using Dr. Whitaker for over 15 years going back to when he worked for Central Park West Dentistry. I now travel 45 minutes to Rolling Hills; he is that good.

I had a broken implant tooth and the dentist fixed it. I…read morealso had fillings put in my front teeth that were not needed. I had a root canal and the dentist that performed that was very good but left a burr and I needed to go to my Husband's dentist to have him fix it. I loved Dr Barry but he is very expensive. Aspen finished the crown and there were no other problems. Since then I have had several dental reccomendations.

Upselling and Upselling!…read more I went in for an emergency procedure and it took two and a half hours before I saw a real dentist. The rest of the time was spent in x rays and upselling. It was like a timeshare presentation. Never had my exposed nerve fixed.

I find Dr. Theodos to be professional, extremely caring, and very good at what he does! I had 2…read moreoral surgeries performed by him without a hitch. He is very responsive and made me feel (as did his entire staff) very comfortable each time I went to the office.

My experience with Louis Theodos and his office manager, Joe, was negative…read more They were both disingenuous and miscommunicated information and fees. They were not willing to discuss. Neither knew what information the other gave the patient.