I just moved my dad from Las Vegas to the Oaks. After searching various places, I immediately fell…read morein love with the Oaks. It's a beautiful place and the people who work there are angels. My dad loves his new place and appreciates how nice everyone is there. They take such good care of him. And yes, their food is pretty darn good at their restaurant! I often eat there with my dad and also enjoy talking to the other residents too. If you or your loved one are looking for a fabulous independent living environment, with some support (daily check ins, weekly cleaning, meals, etc), I highly recommend the Oaks! Ask for Steven and Luis to get a tour!

My aunt recently moved out after being at The Oaks, collectively, for at least 4+years. The 5 stars…read moreare mainly due to Luis, the manager. He is so good with the residents (always made my aunt smile), was quick in his responses and was always willing to go the extra mile. The facility is 4 stars mainly because it's dated. And the food is 3.5 mainly because of the heavy-handed seasoning. Overall, the community is great. Thank you, staff, for all your hard work!

When my mother was transferred to Connections we were very afraid. Once there though, we met…read moreMartha. She is a kind and loving caregiver who is always smiling. She treats all of us like family, especially Mom.

Not all that glitters is gold…read more I interviewed here and watched staff perform a three-person manual lift for a restroom transfer--something that should be done with a rolling commode, not three people straining with backs bent to keep a resident from falling. This is not a safe lift technique for staff or residents. Especially those who may be fall risks or wheelchair bound - as this resident was. Turns out transfers are routinely done in this unsafe manner because the 25-resident memory unit has only one rolling commode for the whole unit. One. Thats shameful. When this was brought to Director-level management, there was apparently no interest in the resident's care plan or in finding out why the unit wasn't properly equipped. The Director was only interested in finding out who disclosed the information. For a facility charging up to $40,000 a month, this level of basic equipment shortage is unacceptable. And the witch-hunting behavior of management towards nursing staff who bring valid concerns over safety is ridiculous. I am not impressed and I would not recommend.

I can't speak to being a resident, but I can say that this business is menace to the neighborhood…read more Their maintenance people drop trash in the street, at one point there was what looked like sewage running all the way down the street every morning. They regularly have semis idling right outside mine and my neighbor's houses for hours per week. I asked them to have the trucks shut down due to my severe asthma. This was ignored. Any potential residents should understand that there is a ton of noise/back up beeps, idling trucks every day, all before 7am. To sum up, this company doesn't care about their neighbors and I'm concerned about how they may treat their residents.

We have friends who moved into the Highlands after the fires. They are very happy to be there,…read moresurrounded by a great staff and other residents. The only negative about living there for them seems to be the very limited washing and drying machines - only one per floor! So my friend has to plan a 4am trip during the week and avoid more crowded hours. That's way too few washers, and one was recently not working so the entire floor had to use another floor's machine. I think there is room for at least a second machine. If this could be changed, a 5 star would be appropriate from listening to them.

I never could get this place to call me back about getting a tour. I left multiple messages. I…read morealso called many, many times hoping to catch the director when they were on site. Often when I called during regular business hours, nobody even answered the front desk phone at all.

My wife and I are independent-living residents on the MVGH campus where we have been for the last 6…read moreyears. Here at the Grove, we've had independent-living friends who've needed temporary assisted living or, with life changes, have moved permanently into such an arrangement in The Hearth (assisted living) or into The Ranch (memory care), or into a more intensive environment, Stewart Cottage. Having lived and worked in the Midwest and East Coast, before moving to SoCal, we're thoroughly familiar with all the options of care; it's clear to us that MVGH is one of the very best we've know. Our staff is dedicated, skilled, and kind. Rarely a day goes by without either my wife or I commenting on what a remarkable, gracious, place this. We know that whatever life brings our way, we will have friends, we will receive care, our needs will be met. If you have a family member in need of some specialized care, there is no better place than MVGH. Make a phone call today - your questions will be answered, and the needs of your loved one, or yourselves, will be skillfully assessed.

We are so incredibly grateful to Claudia, Susan, Eva, and the entire staff at Arcadia Gardens…read moreRetirement Hotel for the care and kindness they showed my dad during his stay. Having a loved one recovering from surgery is never easy, and as a family, it gave us so much peace of mind knowing that he was in good hands. We are truly thankful and would wholeheartedly recommend Arcadia Gardens to any family looking for a caring and supportive place for their loved one.

Great place! We truly love our caregivers -- Yaya, Caroline, Anna (RN), Sarah (LVN), and Gabby…read more Thank you for all you do for my mother. A big thanks also to Gohard, Yvonne, Lisa, and the front desk ladies -- along with the rest of the team we enjoy seeing each visit. Of course, every facility has its ups and downs -- no place is perfect -- but this one is definitely among the better ones. Julie actually listens to our concerns and needs, and the kitchen staff is very accommodating with anything our mother needs. While the call light response time could be a little quicker at times, we understand how busy the caregivers are. Overall, we are truly grateful. My mother is safe and cared for here, and that means everything. Thank you all!

Perfect home for our mother who needs daily assistance due to dementia. The Terraces offer a very…read morefriendly and helpful staff in a clean and nurturing environment!

Watching the news and fires right now and the staff and evacuation plan was magnificent!!!! Great…read moreteamwork . The world was watching and they did a excellent job on evacuating those patients. 1st responders need to be recognized

Management is horrible! I continuously receive different information and never given a straight…read moreanswer. My brother and sister do not provide medical reports from Dr's visits nor give info. My Mom has dementia, doesn't eat good at all nor drinks enough water and it seems like this facility is only waiting for Mom to die so that they have another room to rent. I've asked management for a call back but never have received. Facility is definitely under staffed!

Caring caregivers, Active community. Responsive to residents and family's needs. Thank you, RPOK.read more

one of the nicest facilities in Pasadena the staff is great and Andy the owner is fantastic super…read morenice and caring

If you are looking for a place for your loved one, look no more. Andy/owner, his wife, along with…read morehis caretakers provide the best experience for your loved one. I had the pleasure of working with Andy and his team and the passion they have for their residents is unmatched. I work with many owner/administrators and Andy and his team by far are the best I've ever encountered. I would absolutely recommend El Molino to anyone looking for the best care for your loved one.

I was beyond impressed by the level of care I received through Golden Pathways. Gretchen and…read moreMauricio are top-notch professionals and extremely knowledgeable in their areas of expertise. They contacted me promptly when I submitted an inquiry through their website. Gretchen was very communicative, and answered all questions in emails and via phone. I appreciate this level of communication because I was hitting dead-ends when I was trying to coordinate on my own. Backstory: my mother has been in and out of the hospital this past summer. She is now in Skilled Nursing, but it became quickly apparent that she could not return to living with me and my family as she has been for the past 6 years. She is a fall risk and has other health issues that require more care and assistance. I was completely in the dark and trying to navigate attempting to find a long-term care facility on my own. To say the process is confusing is being generous. I did not know what questions to ask, how to schedule tours, or what documentation to provide. Gretchen and Mauricio ironed all this out, sent me several options after meeting with me and my mom, scheduled the tour, and followed up. They are involved every step of the way, which was both helpful and comforting after the roller coaster of emotions and complications I had previously experienced. I would recommend them 100 times over.

I first met Mauricio several years ago when I was looking for an assisted living facility for my…read moreuncle. Mauricio helped us understand what to look for, the kind of questions to ask and facilitated tours of several facilities. We ultimately decided on one that was my uncle's home until he passed away. Recently I reached out to Mauricio again for assistance with a friend who needed to find a place for her disabled husband. Mauricio connected her with Portia, one of the Golden Pathways advisors, who not only helped find a great residential board and care for my friend's husband, but also supported my friend thru the whole process and provided education and support to the the family as well. Mauricio and Portia provide professional and compassionate assistance. They are genuine in their desire to help, are knowledgeable about the many facilities in the area, and they go the extra mile. And a huge plus is that there is no cost for their assistance!. I have a lot of trust in Mauricio and the Golden Pathways team and recommend them to my friends who are looking for placement of their loved ones.

A big thank you to Astoria's new Executive Director, Maria Quizon, and Maintenance Director, James…read more When I learned that residents were losing access to TV programming after 5 p.m., I brought the concern to Maria's attention. She listened, took it seriously, and worked with James to restore the programming for residents. This may seem like a small issue, but for many residents, evening television is an important source of enjoyment, comfort, and connection. I truly appreciate their responsiveness and willingness to act on resident concerns. Thank you, Maria and James, for your teamwork and for making resident quality of life a priority.

I've picked my mother up on several occasions where it is evident she is in respiratory distress…read more I've had to take her to the doctor and they've asked why the facility has allowed this to occur. Very recently, this occurred again and she ended up first in the emergency room, then was hospitalized for a couple of days. I have asked to speak with the director to inquire about staff protocols and whether or not a RN is on staff. She has not responded to either calls or emails. The actual staff working with my mother seem very caring. Management seems very lacking.