Two Words... "The Best" :) Affordable, Honest, Friendly and Reliable. I highly recommend them.

Communication is swift, not pushy and explains thoroughly. Felt as though issues were handled well.

Monument Motors is truly a friendly, helpful, skilled professional service facility. I was able to get my work vehicle in for an oil change and wait for it. So prompt, fair pricing and great people! Definitely taking all the cars here in the future! read more

Monument Motors - They do maintenance on Can Am's and Razors too! - Auto Repair Near Me - Joshua Tree, California

I came here because of the really great reviews here and elsewhere, and they did not disappoint. They have been in this location in Joshua Tree for about two and a half years because they needed more room, and have a very large property. They serve the fleet of California Highway Patrol cars as well. I brought my car in to have the AC serviced, oil changed, and have a general "look-over" (diagnostic). They were slammed, and I had to schedule an appointment for the next week. They called to confirm my appointment. When I arrived, the person behind the counter already had detailed notes of the three things I mentioned, even noting that I had mentioned that the AC was blowing colder air on the passenger's side than the driver's side. Between these two things, this was already a great sign that they are well run. The work was done the same day, and the person went over what they did and why. They replaced a couple of the valves for the AC unit at no extra charge, leaving a dye as well so that if it continued leaking, they would be able to track it down easily. They didn't find anything else at issue with the car. The price they charged for everything was reasonable for the amount of work done. Everyone seemed friendly. The front office is large and seemed well-organized. I did not see the shop, but with way everything is parked on the outside and how large the building is, I suspect that it is also neat and well-organized, often a great sign for a shop. I will definitely be going to this shop going forward. read more

Friendly staff. Reasonable pricing. Diagnosed and repaired my car's issues in a timely manner

I needed my yearly oil change done, but since I moved to Joshua Tree recently I had no idea where to go. So, after reading the reviews on Yelp I decided to go to Monument Motors. I'm so glad I did! Not only did they do an outstanding job on my oil change. I also had a a/c issue, it was blowing hot air instead of cooling air. They fixed that issue also. But, what was really important is that it didn't cost me an arm and a leg to have it all fixed!! So very impressed by the outstanding service, courtesy and caring of this business. I will be returning for my yearly oil changes and any problems with my Volkswagen Jetta! Thank you Monument Motors! read more

I have been using Monument Motors before they were Monument Motors I met them at Ford and followed them all over town. Well, to their current huge building anyway. I never am concerned that I might be lied to or cheated. I actually trust them more than I have trusted 3 of my 4 brothers. Not even honest to a fault. They are just totally honest. They won't promise they can fix something that needs attention from a different auto repair business. My 1998 Dodge Dakota truck got messed up driving back and forth at King of the Hammers last year.I knew there was a power steering fluid leak, but that is all I knew. So I kept adding fluid. Hey, I'm a girl. If it needs fluid, I'll give it fluid. KOH is coming up next week. I need to make sure that my truck can get me there and home each day. I drop off my truck last week sometime, and told Brandon what *I* a mere female thought was the problem, but what do I know? Yes! I was correct on the hose to the power steering fluid container needing to be replaced, Yes! What I didn't know because I am NOT a mechanic is that the major issue was the rack and pinion. It was leaking fluid and needed replacing. Ouch. it costs $$ to replace. I had saved my KOH money so I could get my truck checked out. I just said, "okay. replace it. I have KOH money I have been saving for the truck." I picked my truck up today. It was so nice to have it back again. Oh, and Brandon got my wiper fluid situation repaired. Danged rodents had chewed them all up. Take your vehicles to Monument Motors, I know there are good mechanics in the Morongo Basin. I do 't know f they are 'gooder' than Monument Motors, though. Guys and Gals, you can trust Brandon and Monument Motors to be honest with you about what your vehicle(s) need to have done. No upselling, fo throwing in a few odd and ends repairs or replacements. I've been trusting them since before forever, and I'd like you to trust them also. read more

Monument Motors - Auto Repair Near Me - Joshua Tree, California

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Monument motors , if you can get your truck or car , SUV or heck even UTV . These guys have your back and will do all they can to help you get back on the road or dirt . I will not take my truck any where else and when I had to take it the dealership they stepped up and provided us with everything we needed to get our truck back on the road. They truly are your local mechanic that you can trust and rely . They book up and they book up quick . Thank you Brandon to you and your team of mechanics for always being there for our family up here in the desert. read more

Words cannot express my appreciation for Justin and Brandon at Monument Motors. My husband and I have been customers for 5 or 6 years now, and through owning several used vehicles. These guys are experts at knowing what to fix when, and for the most affordable cost. It's so essential to have a mechanic who understands your budget, and Monument Motors will always keep in mind what the most immediate issues are so you can space out other upcoming repairs if you need to. We have ALWAYS been treated with kindness, they can always squeeze us in, and I won't go to anyone else in the high desert. In addition to just all-around excellent service and care, I'll add that as a woman, going to traditionally male-oriented spots like auto shops, hardware stores, etc. is generally a nightmare of being talked down to, brushed off or needing to front my knowledge-credentials before getting the answers or help I need. With that preface, I have NEVER been treated any differently than my husband at Monument Motors. They're respectful, honest mechanics who treat every gender with the same kindness who walk into their space. I don't know why it took me so long to get on Yelp and review them-- I recommend them wholeheartedly to anyone, for any auto repair need. Thanks guys, we appreciate you! read more

I came here for a second opinion on work to be done on my older vehicle. The Brandon and Shannon were great and took the time to review every aspect of work to be done. They were honest! Such a rare quality when auto repair shops are dealing with women. My car is 17 years old and I know it well. The owner was so reassuring about its capabilities. Not only was the work done in a timely manner, they saved me a ton of $$$. read more

I had a wonderful experience with Monument. Our truck died and I called Monument to see if they could help. They were booked for 2 weeks but gave me some advice over the phone. The next day the truck was able to start so I decided to drive over to Monument to see if they'd be willing to take a quick look. They'd had a cancellation so they looked and quickly diagnosed a new radiator. I left the truck there and by evening they had procured a new radiator and installed it. Amazing! Extremely nice and competent. Highly recommended. read more

HONEST, reliable and knowledgeable! These guys are great, they were referred to us after another auto shop quoted us 6,000 to repair a blown head gasket. They found the real problem ( which was not the head gasket) and we had our truck back in a couple days. They could have taken advantage of the situation but they did the right thing, we now have our auto mechanic for life, I would highly recommend these guys!!!! Thank you so much Justin!!! read more

They diagnosed our car and got it fixed in about a week! They had to replace all of the rocker arms in our Chrysler 300. We unfortunately had to come back about a week or two later due to a completely different issue. They told us the problem and even gave a recommendation of a shop they knew could help us! They are very professional, kept us updated throughout the process, and worked fast! Absolutely recommend this place to anyone who may need it! read more

I've been a Honda owner for decades and used to only take my cars to the dealership. Yes, I'm one of those. When I moved out to Joshua Tree, I felt worried that I'd need to drive all the way into Coachella Valley to get my car worked on until I discovered Monument. I couldn't believe my luck! These guys were once Honda Certified technicians. They are honest, reliable, friendly, thorough, and don't charge dealership prices -- not even close! And they don't only work on Hondas; they know all kinds of cars, foreign and domestic. Even the cops trust their cars with them (I see their troopers in the lot sometimes). I wish I'd been taking all my cars to them since I was 16, but I believe they weren't born yet. Ha ha ha. read more

I had a great experience with Monument. A similar repair at the dealer a few years ago cost me over $1000 and a week without a car and a rental. Monument was able to quickly diagnose the problem and fix it costing me a fraction of what the dealer charged and without the added expense of a rental. Clean and honest shop! Definitely a new customer. read more

There is no one else I would trust with my vehicle. I have had them do a manifold gasket, a new exhaust system, brakes, serpentine belt, and an oil change. All repairs were done excellently, reasonably and when they noticed a leak in my back break, they repaired it at no charge since they had recently worked on my breaks. I started with Justin before he started up Astro Boba, and have continued with Brandon in Justin's absence. I also had an instance when my check engine light came on and Brandon checked it out and diagnosed it as my locking gas cap, he was correct I replaced the locking cap with the original gas cap and the light went off within two days. They are the most honest auto repair shop I have encountered since my father sold his repair shop in the 90's. I highly recommend everyone I come across who needs auto repair to go to Monument Motors, and other than my son and ex (who vetted Monument for me and suggested I go there) no one opens my car hood besides Monument Motors. read more

I can't say enough good things about this shop. They are honest they are efficient and they are fair and they will tell you exactly what's wrong with your car. I was working down in Vista and I had another shop look at my car and they gave me a look a list of 20, things wrong with my car, and the price quotes were changing by the minute and I had a bad feeling I was being Conned. I decided to sit on it and when I was in Joshua tree, my car started acting up and I realized I couldn't wait on these repairs. I read all the fantastic reviews about monument motors and decided to a week until they had an opening and I don't regret waiting. They told me exactly what was wrong with my car and they were honest with me about that and did not invent fake problems with the car to rack up a bigger bill. I took my car in to get the brake pads replaced and to get the rotors replaced because my steering wheel was shaking violently and my brakes were acting up on the mountains. I have a 1000 mile drive back up to Humboldt County I am far from home woman alone, I was definitely anxious about doing that drive with my car having problems. I was so relieved when they had time to squeeze me in. They really are the best in town so they are really booked up but absolutely worth it. read more

The guys at Monument Motors are Efficient, knowledgeable & dependable. I would highly recommend them for your car maintenance needs.

I was coming from LA and experienced a loud grinding noise. Justin from monument motors took care of me. They were honest, got my car serviced and up and running so I can get back to LA. read more

Monument Motors - Pulley grinding - Auto Repair Near Me - Joshua Tree, California

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I'm new to the Morongo Basin living in Joshua Tree now and needed to find an experienced, reliable, and reasonably priced mechanic. Monument Motors has not only met those expectations, but exceeded them. I contacted them for the first time when I was having AC problems and with the hot summer coming on it became an ironclad necessity to have a functioning air conditioning system in my 1997 Tacoma. I had to take the truck in more than once which didn't bother me a bit. When you see Highway Patrol and San Bernardino Sheriff's patrol vehicles in their parking area you know you've come to the right place. My truck is 24 years old and has over 320K miles on it. I love this truck and have no plans to get another vehicle. They worked on the system once and the problem was not solved, so Justin let me bring it in ASAP. Some parts were replaced but in a couple of days my AC failed again. Someone once said that "third time is a charm", and that is totally true in this case. Justin once again said bring it in ASAP. There was no charge on this third trip to their shop, and they made it right. You are NEVER going to find a perfect mechanic anywhere. They struggle to solve some problems just like anyone else. This is not a new experience at all for me as my former mechanic in Orange County also did not always have all the answers either, but was honest and trustworthy much like Monument Motors. Once you find a diamond like Monument it's always smart to recognize what you've found and maintain your loyalty and build a relationship with them. These guys know what they're doing and will pursue a solution to whatever problem you encounter until it is solved. Never rush your mechanic. Be patient, communicate with them and always trust them once you find a great one like Monument. These guys are honest, reliable, warm and friendly and will take care of you. And to top it off their prices are reasonable. Kudos to Justin, Brandon, and the entire team at Monument Motors. I will be coming back for all my auto problems for now and into the future as long as I'm living in this area. They even washed my truck too! Not a speck of dirt or bird poop on it when I picked it up this morning. Wow! read more

GO HERE!!!! These guys are the best! Have you ever had such a good experience at an auto repair shop that you actually want to go back and hang out there??? Well that's how great they are! I can't make this stuff up. Here's the deal I was in Joshua Tree NP (1000 miles away from my home) and inside the park all my engine lights started going off, my truck suddenly was making hella noises and I was getting scarred. I yelped a repair shop and chose this one and drove my overheating engine there only for it to die right when I turned into their shop. They said they didn't have time but they'd move it out of the way for me, but then they popped the hood and somehow just started fixing it! I was either going to need a new hose or a new engine. Even if they couldn't fix it this review would be here. They are just genuine nice people trying they're best to take care of others and their vehicles. I wish they were in Tahoe because they'd be my go to repair shop! Thank you from the bottom of my heart for being so kind and making my truck breaking down an enjoyable experience, bonus for fixing her right up! read more

Monument Motors - Sign - Auto Repair Near Me - Joshua Tree, California

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I don't live in JT but was looking to buy a vehicle in the area and wanted to get it checked out by a 2nd set of eyes. I called Monument Motors due to the many positive reviews and they did not disappoint! I spoke with Justin and even though he was swamped, he was incredibly accommodating and helpful. They were able to squeeze me into the schedule and get the vehicle checked out and exceeded my expectations! It's rare you find a shop that's not only honest but well run business that puts its customers first. Justin and his crew are top notch and I would use them exclusively if I lived in the area. Thank you Justin and Monument Motors, you guys rock! read more

Monument Motors is RockStar. Five stars out of 5 stars. 10 out of 10. Whatever scale you use, they'll max it out. This family owned and operated shop will take care of absolutely ANY and ALL of your automotive needs. Justin and Brandon are humble brothers who care about your satisfaction. You will feel right at home and know right off the bat that they are going to be honest and open with you, as well as give you the best deal you've ever had. They break down all of the costs and parts and what they'll be doing for you clearly and completely. You'll never leave having any doubts or wondering if you'll come back to an surprise bill. Transparent and honest like no other. They are both extremely skilled, talented, and experienced even though they won't ever brag about it. Their life histories and stories are awesome and ALL mean that you're getting the care and experience you would normally only expect at a dealership. Just know you're looking at over 35 years of combined experience between them. Brandon is a Mercedes-Benz Certified Master Service Technician. Justin is certified by Ford and Honda. These guys are talented beyond all measure and genuinely ENJOY helping you. Bring anything and everything their way. I bring them my $$$ daily driver race car for all of its inspections and service. Why? Because they're that skilled and accomplished. All I can say is you'll get value, savings, and professionalism every step of the way. DO BUSINESS HERE! -Rob S. read more

Monument Motors - Auto Repair Near Me - Joshua Tree, California

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A rock smashed my oil pan on the underside of my car. Brought it in to Justin and team at Monument Motors. They fixed the oil pan, new gasket and changed out the oil super fast. Justin was super generous with his time explaining the work. Loved the communication and honesty. I think I just found my new mechanic. Thanks Monument Motors. read more

My radiator cracked and started spraying coolant all over a national park yesterday. It was not fun and I do not recommend it. I DO, however, recommend this business if you happen to suffer a similar fate hundreds of miles away from home (like yours truly). Thoroughly stranded, I called about a dozen different mechanics in the area. All of them quoted ridiculously high costs and/or shunned me... all but one. These guys at Monument Motors understood my dire predicament and were kind enough to squeeze me in for an emergency repair. My impression is that these guys are thorough and honest. I'm an amateur mechanic and I only take my baby to my guy (that I know & trust) if it is too big of a job for one man and his paltry tool set. So, yes, I was terrified. Were they going to try to tell me that my car was totaled and I'd be better off selling it to them for $100? (Yes, that has happened to me. I laughed. The car wasn't totaled and is worth 60x that. Lol.) To my pleasant surprise, they didn't try to hike up a price to take advantage of my desperate situation. They made the repair, gave me a fair evaluation and mentioned some things that are going to need attention in the future. (Side note: These were things that were already on my radar, which is why I feel confident about their honesty.) Bottom line: If my beloved Jeep should ever need assistance, and my local mechanic is out of town, and my car can survive the 200-mile drive, then I will bring her back to Monument - because this might be the only other mechanic shop that I trust. P.S. If you are interested in hearing how the rest of the story goes, read the reviews of the awesome tow company I found, and the not-so-awesome-actually-downright-terrifying cab company that I narrowly escaped! read more

These guys are just good old fashion good mechanics. Sometimes the proof is when things don't Go right. Had the brakes done front and back. Drums rotors and pads & shoes. Had a weird noise brought it back in and without hesitation took it in and fixed the issues with apologies. They way they were able to fix my vehicle and repair the issues without any push back tells you the kind of people who own and run this place. Wouldn't hesitate to recommend them. Price was more than fair. Went to another place in YV starts with a "w" the same exact repair was quoted for over $500 more than what was quoted at Monument. When I went to pay it was exactly what was quoted. Great repair facility. Justin has many years of automotive experience and it shows. read more

Monument motors is an outstanding shop. Justin and the team are extremely fair and reliable, they will always shoot you straight and do whatever is needed to get your car back on the road! In my opinion this is the only shop worth going to in the high desert area. read more

We have taken our 2002 Jeep Liberty here on 3 occasions. My mom has taken her vehicle here a couple of times as well They are realistic about the estimate of time they will need the vehicle for diagnosis. It was actually faster than expected. Also,they kept us up to date on the timeline for ordering parts and the actual repair. The price we paid for the work that was done was fair. I don't feel like I was taken advantage of. Monument Motors is now my regular mechanic. read more

We moved out to the desert during COVID and didn't realize the damage that rodents can do to a car. They chewed the electrical wires and our truck wouldn't start. I called Monument and they said that I could tow it there and drop it off. I didn't have to go with and just left a note for Justin. They were closing when I dropped it off and it was fixed by the next afternoon. To top it all of the price was amazing! They've definitely earned my business. read more

We were so thankful to find Monument Motors, after getting quotes laced with attitude from other auto mechanics in 29 Palms. Justin and his staff were a breath of fresh air. Honest, polite and informative. He explained everything that needed to be done to our vehicle and helped us understand why our car was having the problems it was having. For us it was 100% worth it to drive to Joshua Tree to have our car fixed. We know that the job was done right the first time and that we got the best price. Can't say enough positive things about this business. Don't settle for an auto shop that is close to you if you feel like you're being taken advantage of. Take your business to Monument motors instead and you'll leave knowing the work was done right and with a smile on your face from their excellent customer service. read more

My wife's car had broken down in Twentynine Palms and I had it Towed to Monument Motors because I heard Twentynine Palms mechanics are crooks. Once it was towed here they had the car lifted and looked at it right away. Unfortunately my wife blew her motor and the damage was worth more than the car. Monument let me keep my car at their lot and didn't charge me a storage fee. The employees were very friendly and very honest. They gave us some advice going forward and I was very pleased by their customer service. If I have any issues I will take my car here. Thanks Monument! read more

Love this place .... highly recommend them ... honest , reliable and fair prices .... not afraid of letting my wife get service .... no taking advantage of woman here ... read more

Good communication, good effort, and good work. Took our 2014 odyssey there for a new timing belt, and we'lll be going back there next time.

I recently purchased four tires on the buy 3 and get one free plan. Just so you know this is a classic bait and switch scam. The tires were $118.99 each. I was quoted a price of $576.89. When I asked how the cost got up from $357.97 the sales agent rattled off a bunch of fees ie. taxes, mount and balance etc. I did not hear about the mandatory tire protection plan included in the deal for $71.96. So my savings were $47.03 instead of $118.99. It says in the contract included with the sales invoice that the protection plan can be cancelled within 30 days. I called to cancel and was informed that would void the "buy 3 get 1 free offer." Just be aware that the "deal" is a bait and switch and not what it appears to be at first glance. THIS REVIEW WAS MISTAKENLY POSTED TO MONUMENT MOTORS. IT IS INTENDED FOR BIG O TIRES IN YUCCA VALLEY My apologies to the folks at Monument Motors. read more

Excellent service! Fixed windshield crack in 30 minutes and it's barely visible. 100% recommend!

Brandon replaced my engine for me. Justin and his team were very informative and professional. They explained my options to me and found a great engine for a great price. The service took as long as estimated and the cost stay near the top of the estimate. I would definitely recommend as a local and come back for future repairs ! Friendly staff. Happy to have my car running again. read more

We have been blown away by the integrity, honesty and dependability of this shop! We have lived in the area for 15 years and until finding Monument we went through several shops never quite feeling comfortable because the others never got the job done correctly. We have experienced the exact opposite here. The customer service and reliability is like no other. We have three vehicles and have nothing but amazing outcomes every times we have needed to take a car in! Thanks Justin, Brandon and crew for being what everyone looks for in an auto shop! read more

Very helpful for rodents eating wires and some other issues that palm springs people couldn't figure out.

This place is great and very trustworthy!! I've taken my Lexus here multiple times and never disappointed. Thank you Justin and the team, you are all awesome! THANK YOU read more

Justin Greenwood and Brandon Greenwood Another example that women can trust Monument Motors and know that they will be treated with respect, an honest recommendation for maintenance/repair, and not be charged a higher price for automotive work because they are a woman. I had an appointment yesterday afternoon to have my A/C serviced. In the waiting room was a mother and college student/working daughter. The daughter had just bought a new-to-her vehicle that probably had not been lovingly cared for by the previous owner. She had gone to another auto business in Yucca Valley to find out if she needed tires and I'm guessing she asked them to check under the hood. Her mother was already a customer of Monument Motors, which is how the daughter ended up there with her sweet new-to-her car. My RAVE is about Justin Greenwood and how he treated this young lady. One thing he did was bring the air filter into the waiting room to show her its condition. She had been told that she needed a new one. Justin showed her that it was a little dusty (this IS the desert after all), but he advised her that she did not need to replace it at this time. After inspecting her tires, it was determined that all of the tires were extremely worn from being under-inflated and she would need four new tires. Justin took his time with her and showed her on his computer monitor the different brands of tires available to her, which would be a good fit for the driving that she would be doing. and the varying prices. The young lady selected the tires that SHE wanted after hearing her options and asking really good questions. The tires were ordered. A new air filter was not. This young lady was treated as an adult, and Justin answered all of her questions to help her understand the whats and whys of taking care of her new-to-her vehicle. While Justin's respectful treatment of this young lady was not a surprise to me, as Justin has been my automotive "Service Advisor/Manager" for over 8 years and I trust him implicitly, it was a reinforcement of how Justin and Monument Motors treat their customers... ...with respect, honest vehicle maintenance recommendations, and probably the lowest prices in the Morongo Basin. Disclaimer: No, I have not done a survey of repair/maintenance costs of other auto repair businesses. read more