Our experience was quite similar to the others posted. WAY over-time stated, full of excuses. Hector is the "salesman," and his elderly father is the labor. Once it was done, we had to bring the truck back to him SEVERAL times as was not shifting properly by no means. We basically had to THREATEN him to get it done, finally (then sold the truck before it broke down again!). As his name just "happens" to come up often with others with experience, word has it that he uses USED parts, if parts replaced at all! Our opinion is that he is a THIEF!! We really have to wonder how he sleeps at night.......RUN, don't WALK, to ANY other shop!! Hint-hint Hector: it was a blue Suburban. But I know there have been SO MANY other poor suckers! read more