Y'all are SLEEPIN on Monterrey park road. Sure, the decor is nothing special and the service is occasionally slow BUT they have all the staples (great fajitas, tacos, table side guacamole was delish)-plus an extensive specials menu-the carne tampiqueña was out of this world good. They're like you know what this giant skirt steak with smothered poblanos and onions needs? An extra enchilada on the side just in case. And their prices are CHEAP for what you get. Go give them a shot!! read more

Monterrey - Carne tampiqueña - Mexican Near Me - Charlotte, North Carolina

It's ok...their food comes on a hot plate that seems to be frozen and then microwaved not made in the oven. We had the combo plates and there was no differentiation between the burrito, chalupa and taco because they all had the same sodium-full red sauce. Nothing authentic about this place, will definitely not be going back! read more

Monterrey - Mexican Near Me - Charlotte, North Carolina

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Hey, you can't go wrong with Mexican food! This was probably middle of the pack Mexican for me. Nothing crazy good, but still Mexican. lol We killed the salsa super quick and they were pretty slow to get us a refill, even after we had asked. Service in general was a bit slower than Mexican restaurants I am accustomed to. It wasn't all that crowded either. I ordered the lunch chimichanga with beef. It was delicious, but wasn't super warm. Its like they sat there for a while as they were preparing the other people at my table's fajitas. read more

Monterrey - Beef chimichangas - Mexican Near Me - Charlotte, North Carolina

So, tonight I forgot to plan my night out and after two attempts to visit other restaurants, and unwilling to wait for 45 minutes, I somehow convinced my wife that this was the place for us. One would think that would not be so difficult, but after our last experience, you can see why she was hesitant.....thank goodness I was driving, or I may just have starved. Now for the night's meal....it was so much better than our last experience so I deemed it an extra star......it is still lacking the consistency, but this time, our server was spot on! My wife almost placed a bet with me that the meal, and service would be a repeat of our last visit. I should have taken the bet. We requested the mild salsa and we actually received it. We requested sweet and water and also received them in a timely manner. ( It is Sad that a highlight of the meal was that you actually received your drinks correctly). The meals were very prompt, very tasty, and the server was very attentive even though we were located in the back of the restaurant due to the crowd. She even refilled our drinks, prior to them getting half empty. This was a redeeming visit for this location and as usual, I will continue to follow up on our visits. I have given three stars, as I mentioned earlier, it just isn't consistent enough to receive 4 stars. NCFoodGuy read more

Monterrey - Tortillas with med salsa, and OMG that is hot "white salsa" - Mexican Near Me - Charlotte, North Carolina

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Pretty good food in a fairly decent location. Service can be very hit or miss, though. Sometimes they're attentive, sometimes they barely pay any attention to you. I don't really care one way or another about that sort of thing so long as the food's good, and it is. So yeah, 4 stars I guess. read more

I have been ordering through DoorDash consistently and love this place so much! The chimichangas are amazing! Cant wait to actually dine in.

The place was okay, but far from memorable in any way. Although prices were reasonable and service very good, food quality was lacking compared to other Mexican restaurants I have experienced both locally and afar. The Monterrey has been at this location for a long time and as such must deserve some more positive recommendations from their regular patrons, as it is usually quite busy. For me, at least, I might, or may not pay another it visit. Sorry! read more

Stopped by for a late lunch with my mom. Service was good. Chips were ok and overall food was ok. But seriously a Mexican food place that doesn't serve rice and beans with its dishes? I live in California and have visited many places in Mexico and rice and beans is a standard! Not an extra option unless ordering Nachos. Making me order a side of rice and beans is just ludicrous. My flautas aka taquitos were not crispy as they should be and they came with a "salad" which was basically shredded lettuce with the guacamole and sour cream and pico that goes with the flautas. But I guess that's what this California Girl gets for trying to eat Mexican food in Charlotte. I will stick with the fab bbq! read more

Go to Don Pedro or El Veracruz instead. This place used to be decent cheap Mexican but it has gone DOWNHILL. It's not even mediocre anymore AND they have raised the prices and cheaped out on ingredients! BEWARE: Menu descriptions don't match what you get! Chiles Relienos: chile peppers stuffed with cheese & meat. Not at ALL like that. It's a little 1 inch shred of limp pepper at the bottom of a mush pile of liquid bean and beef bit mix then smothered with cheese. It's a pile of glop (to put it nicely). We got that AFTER my hubs told the surly waiter that he didn't want any beans with his combo. Fajitas are WAY overpriced. No gaucamole, no sour cream, no lettuce, no beans, no cheese, no salsa or sauce, no sizzle. Just overcooked mush onions and peppers with frozen, flavorless, dry shrimp atop, bland rice and a big pile of dry cabbage and cilantro bits which used to be Monterrey's garnish "salad." Manager passed by and saw our salsa was empty and did nothing. We never got offered more beer even though our glasses were dry for 1/2 of our meal. All the food that used to come with the meal now costs $2-3 per 1/4 cup as "extras." Waiters are angry, surly old guys. It's dark inside, quiet, no music, no sound from TVs. They won't take your coupon if you happen to order a beer that's on special that night. WiFi is locked for staff use only!? There is NO reason to go here anymore. It's just sad. read more

Overcharged me! I ordered 2 large fresh guacamole. They charged me 12.95 each- so total $26! I asked two workers about it-bc it seemed a bit much/ they said it was right! Liars! I called another location in charlotte they said Large is $8.95 Really disappointed ! Because Im a regular at monterrey read more

I went in with my family for lunch. It was not crowded. The food was ok but the waiter, Antonio was not attentive at all and not friendly. He never once smiled nor asked if we needed anything. We had to flag him down for refills and he did not look pleased to do anything for any of his tables. I thought he was just having a bad day but apparently my parents had been there before and had the same experience with this waiter. Needless to say I will not be going back. read more

Well for starters I got here and Pedro the server started out very kind. But it was a Saturday night and he got busy. When I asked questions about some of the menu items (because it is my first time here) he said to me... if you need more time to look over the menu I will give you time because I'm busy... I don't care what you are Pedro! That is the nature of the business.. and I am in the industry. S if it is too much for you then quit... read more

Ok first of all How can you be a Mexican restaurant and not have authentic tacos. They literally brought me chicken tacos on hard shell with lettuce and cheese thats it. They only had shredded chicken and ground beef as far as for tacos what!!!!. Husband had shrimp al diabla ok first of all shrimp, rice and salad no beans and no tortillas come on make look pleasing to eat. Shrimp was oily as hell. They need help!!! read more

I understand there is a shortage of staff, however two parties that were seated after us were able to get their drinks, appetizers, and place their order before us. The waitress kept looking at us and didn't come over to even ask if we were ready. We come to Monterey's frequently and this was very disappointing. I mentioned to the host what happened and rather than calling the manager he said sorry we are short staffed and pointed to who would charge us for our sodas. The lady who was taking our payment asked where we were seated. We told her it was just two drinks and she had to walk to the table to confirm we didn't eat anything. Charged us $5.50 for two sodas. My husband didn't even take more than 3 sips. No effort to have the manager called to even try and salvage our experience. read more

I was disappointed this evening. Ordered our usual joint thru door dash. Have been eatting Monterey for 20 years since college. Order canceled. So ordered viva chicken. Look on website and closing time is 10 pm I ordered at 730 looked again on doordash they are closed. Will have to find a new restaurant. read more

This has become a regular haunt for our family. Consistently polite service. Consistently great food. Always a good time! read more

Generic, prefabricated and typical... That's what you will experience when you visit El Monterrey. It's not bad by any stretch of the imagination, but Jesus, we need another Mexican-themed restaurant in Charlotte as much as we need a minor league baseball team downtown! When you walk in you will feel a sense of deja vu. You've seen this place a million times in hundreds of cities around the nation. The same shitty decor, the same shitty Budweiser and Corona ads plastered tackily all over the wall. The mass-produced, made-in-china imitation "papel picado" and the cheap dining tables and chairs. You have definitely been here before. Sometimes I wonder if the same guy bought all the restaurants in the US and recycled the theme and look and simply changed the name to keep up a false sense of diversity. Went with Mother Dearest for lunch today and had a very unremarkable experience. Service was good and fast, food was very nice and tasted as decent as any other of these types of restaurants. The only thing worth mentioning, and it's not really a good thing, is that with your chips and salsa they also give you a little dish of a white dip. I couldn't place it exactly but it kinda tasted like ranch and bacon. It was very artificial tasting too... maybe from a powder and cream cheese? Who knows? It wasn't horrible, but it just did't mesh well with the other stuff. Also, for what it is, generic Mexican-themed food, it's kinda pricey. You really won't find a decent dish for under $8 on the menu after 3pm. Just thought I'd throw it out there. All in all, going here is like going to McDonald's for a burger. You go because you're close by and it's there. read more

Delicious fish tacos with a creamy zesty sauce. Excellent dessert selections. The tortillas are always fresh. Chips are served with pico salsa and an additional creamy salsa. Ample portions, most served with fluffy Mexican rice sides. read more

Monterrey - New molten dessert - Mexican Near Me - Charlotte, North Carolina

This is one of the best Mexican restaurants I've ever eaten at. Their food is delightful as well as the atmosphere. I've ordered so many different things from this restaurant between takeout for lunch and going after work and sitting down to eat a dinner that I can't recall everything I've ever eaten there. What I do recall the most is that I obviously love the food because I've been there so many times I can't even count. The place is clean and the staff is friendly the service is great and they make a pretty mean margarita!!! read more

Waited 40 minutes to get drinks on a Sunday night...were brought refills on chips maybe 6 times before drinks, because that makes sense....waited an hour and a half to get food. Don't come here during prime time or with a party of more than 2. read more

This is one of my favorite Mexican restaurants in Charlotte. It reminds me of some places I used to eat back home and has a great all-around menu. Everything I have tried has been great, from fajitas to quesadillas, to the combo plates. Service is always good, too. Their salsa is one of my favorites. read more

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I have been coming here for four years. Normally it's quick great service and decent food. Lunch specials are always a great deal . read more

Monterrey - No clue who these people are but happy cinco de mayo! - Mexican Near Me - Charlotte, North Carolina

While living in California I gained a newfound appreciation for Mexican food. With many excellent taquerias and authentic establishments to choose from, I overcame my prejudice of Mexican food as bland combinations of rice, beans and tomatoes. When done correctly, it's pretty damned delicious. Now that we've moved to Charlotte, I figured that finding a decent carnitas taco or pollo con chorizo would be a challenge. Would you believe that we lucked out on the first try? Monterrey was just that good. As the other reviews have mentioned, like any good Mexican restaurant you are first served with a heaping pile of tortilla chips, salsa and the infamous white cheese dip. Order a beer (Bohemia is always the best) and a main dish, and you'll be off and eating within 5 minutes. Service was excellent, and the food was totally on point. My carne asada was grilled to perfection, topped with a grilled jalepeño and served with great rice and refried beans. The guacamole salad had a little bit of spicy kick to it, yet the sour cream helped tone down the spice of the dish. Is this place authentic? I have no idea, probably not. Is it a hike from uptown? Yeah. The best ethnic food is almost never downtown. Long story short, we will be going back to Monterrey Mexican. Often, I hope. read more

Service is always good. Salsa and ranch is so good. I don't like how they give small portions of it. Salsa is a very small portion and me and my husband had to ask for more salsa 3x. Burritos are so good!! Rice is fluffy and flavorful. Fajitas are good but there was a time where my fajitas didn't sizzle to the table. Other than that, it's good!! read more

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Called to place a take-out order. Was told to "wait one minute", which led to 15+ minutes. I drove to the restaurant, still on hold, walked in and saw the phone sitting on the counter. Told them I was still on hold with them and they picked up the phone and ended the call. Didn't seem to care...waste of time. read more

Meh, I've experienced better. My pollo con chorizo (chicken breast & sausage) had a couple itsy bitsy pieces of chorizo... umm, you're supposed to get more than that if you're ordering a $11 dish and not off the lunch specials. I didn't get the flour tortillas either without explicitly asking for them. Food tasted ok and was brought out really quick, hence the 2 stars. read more

Service was bad, the food was even worse. Sat down received our chips. Server came over after 5 minutes to take our drink order. We asked for waters and then skinny margaritas. We never got our waters until our margs were ready which was 10 minutes. Then we placed our food order (2 combination meals). It took awhile to get our food and refills on chips and drinks. When we got our food my girlfriends combo it's we're wrong. She had a Chile relleno and it ended up being two slices (inch) of green pepper covered in cheese. Basically just cheese on the plate. Same goes for the cheese on my enchilada. When our food was delivered we asked for hot sauce, our food got cold by the tie another server brought it. Server took one of our plates while we were still eating off of it. I wish I could get my $70 back to go to Taco Bell as I would have had a better experience and more money in my pocket. Coming from someone that works in the service industry and would never send back food or say anything unless absolutely necessary. Pretty disappointed. read more

I've been in search for some great fajita nachos and I finally found them! Huge portion with everything I wanted and more on them. Reasonable drink prices, great salsa, and friendly staff. The only downside is my friend got ACP and it was melted shredded cheese instead of queso on it, so i'd make sure to specify if you order ACP and prefer queso on it! Overall good experience, and i'd go back! read more

DOES NOT SUPPORT CARE TAKERS. DO NOT SUPPORT THEM. Called to order and asked if they could bring food out to the car. I explained that my husband and I are both in extra sensitive health categories and still wanted to support their business. The restaurant would not accommodate our request to walk the food out to the car to allow us to support the restaurant and limit our exposure during the pandemic. It is five steps from the hostess table to the curb and they could not accommodate the request even after I explained our health situation. I hope others who are care takers will take notice and not support this business that will not support us. read more

Always have a good experience here. The good is great and the service is also nice. Pro tip..try the chilaquiles. read more

Monterrey - Mmm chile verde - Mexican Near Me - Charlotte, North Carolina

Holy molé...The service was bad, bad. We waited OVER an hour and a half from the time we go to the restaurant until we got served our food. The wait staff was meh and we had to flag them down for water or chips or salsa refills, order, extra. The manager was eve wandering around and did nothing to speed up the process- or even notice! The food it's self is nothing special or exceptional. The only "special thing they have is a bowl of seasoned mayo along with your chips.. Would not come here again. read more

First time here. Good customer service. Food was much better than expected. Better than many more Mexican restaurants I have visited in CLT. read more

Monterrey is definitely one of the best Mexican food restaurants in Charlotte. I moved here from Texas where you find Mexican food restaurants on every corner and have tried several around the city, but none compare to the food and service at Monterrey. Always the freshest of chips, they hand make the guacamole when you order it and all for their dishes are served fresh and taste great. read more

Just like a real trip to Mexico, complete with the diarrhea and vomiting. I write this after being woken up at 3 AM this morning to my daughter vomiting. My wife and I also don't feel great after eating here yesterday. Food was pretty unexceptional going in and even worse coming out. read more

Have been coming here for years. Service is typically great. The food is always prepared fast, and is always delicious! The daily specials are a plus as well. You can't beat .99 cent domestic drafts (bud light and miller lite) on Thursdays. read more

I ate here on a Friday around 3 pm. I was one of maybe three other small parties at the restaurant. The place was not busy. The food was not great. I had the Monterrey quesadilla. There was barely any cheese in the quesadilla. The chicken was ok. The quesadilla mostly consisted of greasy onions. I was not pleased. I was out of water for a little bit. The server seemed like she was just trying to get us out of there as soon as possible. There was no music in the restaurant. This made making conversation rather awkward as anything you say could be easily overheard by anyone nearby. Weird experience. read more

Convenient Mexican restaurant. Okay food and somewhat fast service. The wait staff isn't personable at all, but the manager does remember you if you're a return customer which is nice. Atmosphere is awkward and quiet. Would describe it as a run of the mill Mexican place and there's nothing incredible about it. Also, I've yet to get a correct website or to-go menu for this location which is frustrating. read more

I used to go here many years ago and was pleased. The place was not packed, maybe half full on a Friday night. It took us a while to be noticed at our table. The service up until we got our meals was slow or maybe it was just inattentive. We got the customary chips and salsa. One of the salsas was creamy. Both were very hot, too hot really and I enjoy hot foods. Because I was unsure if I would get water again I slowed down. I got a dish that was a breaded steak which was very good. That dish was good but I would not go back because of the service. read more

This was our first time eating in, we have only done take out once. I was highly disappointed in our experience today. The service staff is like a pack of zombies, there is no personality, no helpfulness. They were more interested in the little kid that was with an employee. I ordered "grilled chicken fajitas". I have had fajitas from many different Mexican restaurants in several states, and they are always sizzling on the iron skillet, and very hot. Until today. This was regular chicken that was very bland, and was not grilled. The onions and green peppers were what I call frozen then cooked. Seemed like my dinner was cooked earlier and then just warmed up. The rice that was served was almost cold. There was no flavor. For 3 people we paid $42 for a disgusting meal. We won't be back. There are other amazing places in town that do not cut corners, use cheap or frozen ingredients, and serve it hot. Getting food cold like this is a risk for food poisoning. Terrible place to go. read more

Basic and bare-bones. But the service is great, the margaritas are stong, the chips and salsas are fresh and spicy.