We bought a Hot Spring spa from Monica. Great customer service went above and beyond to answer all…read moreof our questions & got us the best model for my son and budget. They had a great Memorial day Special/ 4th of July and we got our spa last summer. We had Tyson come up to do some adjustments today and he was so professional and courteous. We had a wonderful experience with him. Spas by the Bay has a great showroom with a lot of models. They took the time to explain how to use the chemicals and what would be a better system for us a salt vs chemicals. When I did my research, hot spring spas are the Mercedes of all spas. They have the best warranties and are the most energy efficient and less maintenance/more reliable.

Great experience with Spas by the Bay. Sales, product, installation, and service all outstanding…read more We worked with Joe who knew the product, was not pushy at all, answered all our questions, and facilitated the build and install. We got a 2026 model Hotspring Jetsetter LX. Best hot tub I have ever been in, super quiet, powerful jets. We use it a few times a week. I was a bit concerned about the power needs of keeping it hot but the insulation is amazing and the heater only comes on for a few minutes every 4 or 5 hours (see the graph from my Tesla power management app). The top is very light but keeps in heat and also the water. Only had to add a bit of water after 3 months! Recommend this equipment and this vendor. I can't comment yet on their warranty service as the product has been flawless.

Quaint, secluded and you feel you can drift away from reality a little bit there. It is definitely…read morethe most glamorous (outdated and not luxury) and the restrooms seem like a person can jump out from the corner shadows of darkness but it serves it purposes for a getaway and a sense of community in the area. I love all of the trees that make you feel surrounded in nature. I feel like there could be a few more seats for spectators of tennis guests on the sides of the courts (not just in the middle) Very friendly staff and felt very welcomed here as a guest.

I really enjoyed the clinic with coach Tina. I participated in the 2 hour clinic on Thursday…read moremorning. The instruction was great and we learned the Sampras forehand. We had four individuals playing Including Madeline, Amanda, Richard, and myself. Very fun. Thanks meadowbrook and I'll see you next time.

The entire staff is so helpful and knows their stuff!! We occasionally get our water tested and…read moretheir instructions are clear and concise. They always have the chemicals & pool supplies we need to keep our pool in pristine condition.

I was back at Blackthorne yesterday buying a new cover as handyman Roger Michael of Arroyo Grande…read moreruined my other cover. I was treated very kindly. All my questions were answered and the salesman was so nice. I even started the cleaning service again. I was very pleased.

Domenico did an excellent work resurfacing my SPA with fiberglass. They started and finished as per…read moreschedule

My pool is beautiful!…read more Dominico and his guys do great work. Finished on time and all permits and inspections were done. We live in the Hollister Hills.

Nick and Evan are amazing, professional and accommodating to say the least!! I'm so glad I found…read morethem.

This company serviced my pool for 6 years. The last year has been a nightmare. They gave us a new…read morepool person who needed more training as every time we went to use the pool it was cloudy. When we called they simply said if you don't like it try another company instead of trying to help. So we did. This company is a joke. We have moved on and couldn't be happier with our new company.

I was outside waiting for someone from Benz Pool Biz to come out for our appointment. This guy,…read moreMel, was cleaning the pool next door, his truck saying pool tenders. I told him I was waiting for Benz Pool Biz, and he said Benz pools sent me. He charged us 2200 dollars, but originally, he said 800 over the phone and didn't tell us that the price would have been different until he finished. He didn't mention a thing. This company just farms people out.

Ben has serviced our spa for about a year. He does a wonderful job! He is always prompt, follows…read moredirections well, and gives great advice. It was a HUGE relief to find Ben! He's truly wonderful and it takes a large amout of pressure off us not to have to worry about our spa. I'd recommend him with 10 stars if I could!

Erik replaced my broken pool pump in a timely manner and with competitive pricing. I would…read morerecommend this business to anyone on the peninsula. Thank you, Erik!

My spa was broken. I had a DIFFERENT spa guy out 3 times and they kept misdiagnosing - told me to…read morebuy a new spa. I called ERIK.. came out in one day.. diagnosed the problem FIXED THE SPA! Erik has great techincal skills, great workmanship, fair pricing. He is the Spa guy You have to know.

Be very careful with this company. They do horrible job and keep charging extra, and they would…read moretotally delay your job! Do not use them! They installed a spa for us, the hot water doesn't work, and then they realized there was gas leak under the ground. They have to dig dirt up and replace the pipe underneath the ground. They also install pipes with a lot of debris causing the pipe to clot up and not working. Can't believe how horrible they are! DO NOT USE THEM!

I started with Adams Pools (new owner of Royal Pools) at our home in the east bay. A decent…read moreexperience overall. I selected Royal for our second home in Sonoma County. Although COVID impacted this project in the beginning, the series of construction activities thereafter were less than ideal (weeks of delays, subs not showing up, etc). Their recommended concrete contractor used styrofoam where mastic would go which we thought was temporary. Concrete sub says they don't do that and Royal states it wasn't in the contract. Imagine that!!! A pool surround with no mastic!!! Although, Royal said they would recommend a vendor to do the mastic for additional costs because the nearly $200,000 wasn't enough. I would find another contractor

I found Bay Pool Services on Yelp and really lucked out! David, the owner, is very responsive and…read moreknowledgeable about pools. He came out to our property very quickly and is very good at getting back to me right away. He got my green pool cleaned up in a timely manner and continues to keep it clean and working properly. Very happy with his services. Highly recommend.

Bay Pool Services provide safe, secure, professional care with in-house expert staff. Gus Garcia…read moreprovided excellent communication about the upgraded software we needed for our old Hot Tub system. We are two seniors with very little high-tech knowledge and Gus was very patient in instructing us on how to use the new software. He is the best and does not disappoint! We are now going to have a maintenance concert because we have 110% confidence in this company.

Tucked away,a lovely little location. Found a plant there that I had been looking for for years.read more

Great little nursery for all your outdoor needs. The service was great when needed help with what…read moreto use organically on my avocado trees. The prices are not any higher than the box stores. The love supporting local businesses:)