Love the exceptional paint expertise and color selection help they happily provide! And they have…read morea great, helpful attitude at a time when service and attitude are missing from out world. The Store Manager himself dropped everything to help resolve a difference of opinion my team had on which color would work best with the new flooring I had ordered. He could see the subtle color differences we were missing. And, he had a helpful Historic Paints brochure which showed me all the paint colors in the Retro look we were going for and in the flooring sample I brought in. Wow! What service! The Pacific Grove Kelly Moore store is a hidden jewel in our community. Great paint + great service made my job easier!!

I was so thankful for the expert service I received from Kevin at Kelly-Moore in Pacific Grove…read more I had a hard time imagining what the little color samples would look like on my big house. My eye is not trained to easily see what colors will look good together when magnified on a house. I needed a lot of support in finding colors that I would be happy with. Kevin was patient. He never appeared frustrated or inconvenienced by my multiple trips into the store to find the right colors. Kevin was very personable. While he worked to support my quest, he felt like a friend that I was happy to see. It made the challenges of finding colors much more pleasant. Kevin's knowledge and skill with color and presentation was the biggest asset in my paint purchase. He understood my style and preferences, then was able to guide me to beautifully successful colors. I love how my house turned out! Though the supply may not be as large at this location as others, the customer service shines far above. Every time I walked in, I was promptly greeted by friendly knowledgeable staff who wanted to help. I did not have the same experience in the Seaside location. I applaud management for the quality employees they maintain.

Todos son muy amables, excelente atencion y super amables, 10 de 10, recomendado visitarlosread more

I needed to match some paint for my kitchen and was greeted promptly and kindly by Hector. While…read morethe paint was mixing I asked a lot of questions as we are doing a remodel. He provided wonderful ideas and is full of knowledge. It is so pleasant to go to a business and be treated like a valued customer. Hector knows his stuff and is passionate about what he does! Thank you for the excellent customer service!

Mat was extremely helpful and kind. Even though the store was very busy, he made sure to…read morecommunicate with everyone and let them know he'd be with them as soon as he could. He handled everything with a positive attitude and never seemed flustered. He even helped me custom build a chain so I could hang my neon sign for my new nail and tooth gem studio just around the corner. I really appreciated his excellent customer service and would definitely recommend Pacific Grove Hardware!

I am a small business owner repairing and refinishing fine furniture and antiques…read more When I am in need of hardware this is the place I go to. Bill and his team are very knowledgeable and helpful. The whole team will go out of their way to ensure I have received the appropriate help. I really like the General Store vibe they provide. Who said old town hospitality is dead. Thank you Micheal C. Cameron Home.

This is the best paint company in Carmel. I have had to get some paint for a small project and…read morethey pointed me to paint that contractors had decided not to use. I got a great price. It was Benjamin Moore and I was super happy. They are very very helpful and courteous.

I had to get some new stain for my back deck and I wanted something UV resistant and I saw that…read moreFisk has that available. I went to Home Depot last time and it didn't work out too well so I wanted to try something new. The staff at Fisk was outstanding and I or what they recommended. My painter actually remarked that he starts n was very good quality and said he would need to start buying stuff here. Ver happy with my purchase.

Service is always great. Their hours are too short and could be extended. I come here whenever I…read moreneed something.

Finally decided to leave a review. Over many years I have had poor service here. Limited supplies…read more Folks working seem to be just there, but no hardware experience. Store is divided in two. Need to check out of each side separately. They close part of the store for lunch so one cannot complete all shopping. Clerks are not welcoming. And twice they have made keys for be that do not work. The ace down the road in the valley is much more reliable.

We just had our home's exterior painted and couldn't be happier. Our stucco had numerous…read moresuperficial cracks and holes that needed patching, and they did an amazing job--everything disappeared and the house looks brand new! Lance coordinated the entire project seamlessly, from power washing and prep to painting. He was responsive, knowledgeable, and offered helpful suggestions throughout. The paint store provided several samples, which made choosing our color easy. The crew was efficient, professional, respectful, and clean, with excellent attention to detail. This is the second home we've used them on, and we've been very happy with their work both times. Great experience from start to finish. We'll definitely use them again!

BEWARE - they told me they had a one year guarantee. They DO NOT HONOR their word. A few months…read moreafter painting my stucco house, bubbles started to appear on the wood trim and siding near my front door. I have called them 5 times and they refuse to even come to my house and look at the problem. Lance told me it is my problem, not his! He said my wood is defective!? And he told me that and he has never even come back to look at the problem. He just refuses to come back and even look at it. I paid them $8500 to paint the house and once the check cleared they were gone for good. Terrible. Beware. 3/2/26 - I just read Lance's response to my review. He says the pictures I posted were from before he painted. Not true. I just posted an additional picture showing today's date from time.gov and you can see the quality of work I have on my house today. The fact is that Lance has never come to my house to see the quality of work his people did on my house. So, he has assumed I posted old pictures.

Great shop with a nice variety of environmentally friendly and local goods! Not to mention, they…read morehave a super cute dog who's usually in the shop. They have everything from kitchenware and goods, to bath and body, kids clothing, and more. It's always fun to shop around and see what they've got in store, and do a little good for the planet while you're at it! Customer service is always great! The people working are super knowledgeable about the products, brands, and makers.

Cute little gift shop on one of the corners of Carmel. I was just window shopping and they had the…read morecutest window display I had to go in. But they had a sign that said "will be back" so I was about to step away but a nice lady said oh don't worry and let me in. Their selection is adorable. I spotted a comfortable pair of pajamas for my toddler but they did not have his size. The lady even checked the back stock and made pleasant conversation w me, never pushing the sale. That was so nice of her. I asked her to call me when her next shipment came in and she was true to her word and DID! Do u know how many stores I ask please call when so and so comes in and they never follow up. This owner was so nice and followed up and was able to ship the pjs to me. It was beautifully wrapped w a nice note. Great customer service and thoughtfully chosen products. Will be back again

I went in looking for a very unique piece to fix my bike, Luke spent a good amount of time looking…read morethrough all of their inventory and although they didn't have the exact piece he then got creative and altered a different piece to help me find a solution. His extra efforts were greatly appreciated

I'm honestly not sure why this stores rating is what it is...? I think this Ace is amazing. The…read morestaff is very attentive and knowledgeable. I used to work in Seaside and would dread having go to Home Depot. At Ace, I can ask nearly any employee where something is and they will tell my down to within a couple of feet. Good luck finding that at a large box store. Plus, their selection for a store its size, is pretty amazing. The specialty items they have are very impressive. I mean they have a whole aisle for just nuts, bolts, and fasteners. I also find it nice, but this isn't most stores fault they're just protecting their inventory, it's pleasant to not have to ask someone to open up cabinets to buy things because it's all under lock and key. I realize that I could probably get a lot of the things that Ace sells for less online or some place like Home Depot. I don't mind paying more when you get good service and can accomplish your project today to pay a bit more. I don't buy at Ace because I need to, it's because I want to, based on the way I'm treated and that means a lot to me.

Went to Pilgrim's Way Community Bookstore and Secret Garden for the first time, and I'm so glad I…read morefinally had the chance to visit! I had heard about this little gem, known as the last bookstore in Carmel, but hadn't had the time to stop by until this trip. The selection of books was decent, and the service was good. I was even able to find and purchase a book that had been on my to-read list. The books were reasonably priced but some of the garden stuff was pricey. The Secret Garden was especially relaxing and beautiful. I really enjoyed walking through it, taking my time, and simply taking it all in. Definitely a lovely little spot to visit while in Carmel!

If you're in Carmel, you have to visit Pilgram Bookstore and Secret Garden. Run by a lovely…read morehusband-and-wife team, both spots feel like hidden gems. Pilgram Bookstore is cozy and has an amazing selection of books for being so tiny. It's easy to lose track of time here! Just a short walk away, Secret Garden is the perfect spot to relax. With its peaceful atmosphere and beautiful plants. Both places are full of charm and heart. Highly recommend them!